Employee Relations
Course Specifications
Course number: 088887
Course length: 0.5 day(s)
Course Description
Course Objective: You will identify strategies for maintaining effective employee relations.

Target Student: Managers and leaders at every level within the organization.

Prerequisites: None. 
Hardware Requirements
If you wish to use the overheads provided on the interactive CD-ROM, you will need to set up a computer for yourself. If time allows and you wish to use the business simulations provided on the CD-ROM in the classroom, you will need to set up a computer for each student participating in the class. 
•	A Pentium® III with 500 MHz (or better), or Macintosh® Intel-based or PowerPC G4 (or better) processor. 
•	At least 512 MB of RAM. 
•	A monitor capable of 1024 x 768 screen resolution and 32-bit color display. 
Software Requirements
Each computer requires the following software:
•	Microsoft® Windows Vista®, Windows® XP (Professional or Home Edition), Windows 2000, or Apple® Mac OS® X 10.4 (or higher). 
•	Microsoft® Internet Explorer® 7 (or higher), Mozilla® Firefox® 2 (or higher), or Apple® Safari® 2 (or higher), with pop-up blocking turned off. 
•	Adobe® Flash® Player 8 (current version recommended).
Course Objectives
Upon successful completion of this course, students will be able to: 
•	identify how to communicate to enhance employee relations.
•	identify different ways to satisfy employees.
•	learn about various employment laws and how to comply with them. 
Course Content
Lesson 1: Communicating for Effective Employee Relations 

Topic 1A: Policies and Procedures 
Topic 1B: Communicate Effectively 
Topic 1C: Conduct Satisfaction Surveys 
Lesson 2: Satisfying Employees 

Topic 2A: Resolve Disputes 
Topic 2B: Retain Employees Through Satisfaction 
Lesson 3: Understanding Employment Laws

Topic 3A: Examine Employment Laws 
Topic 3B: Comply with Employment Laws