Effective Facilitation Skills
Course Specifications
Course number: 088682
Course length: 1.0 day(s)
Course Description
Effective facilitators know how to take charge of work sessions and lead groups toward successfully completing their work objectives. In this course, you will strategically plan work sessions and create formal agendas, lead groups to generate new ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation skills by leading remote work groups and even moderating international sessions. 
Course Objective: You will identify methods of effectively facilitating meetings and group work sessions.

Target Student: Business professionals.

Prerequisites: Comfort speaking in front of a group, leading others, and working within a team.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements
•	Pentium 90 MHz or higher processor or Macintosh PowerPC.
•	Screen resolution of 800 x 600 set to 256 colors.
Software Requirements
•	Windows® 95, Windows® 98, Windows® 2000, Windows® ME, Windows® NT 4.0, Windows® XP Home Edition, or Windows® XP Professional. 
•	Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1). 
•	Adobe® Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher. 
•	Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only.) 
Performance-Based Objectives
Upon successful completion of this course, students will be able to: 
•	identify methods of planning a facilitated meeting.
•	facilitate different kinds of meetings.
•	facilitate remote sessions.
Course Content
Lesson 1: Planning the Meeting
Topic 1A: Clarify the Purpose of the Meeting
Topic 1B: Familiarize Yourself with the Meeting Subject Matter
Topic 1C: Create the Agenda

Lesson 2: Facilitating the Meeting
Topic 2A: Lead a Session Effectively
Topic 2B: Manage a Brainstorming Session
Topic 2C: Facilitate Difficult Sessions

Lesson 3: Facilitating Remote Sessions
Topic 3A: Manage Remote Sessions
Topic 3B: Facilitate International Sessions