Introduction to Lean Six Sigma
Course Specifications
Course number: 085096
Course length: 2.0 day(s)
Course Description
Course Objective: You will identify the fundamental concepts of Lean Six Sigma.

Target Student: This course is intended for any level of employee and various levels of management that intend to take an active role in the Lean Six Sigma methodology. 

Prerequisites: Basic end-user skills with the word processing, spreadsheet, and presentation applications from any suite of office productivity software, such as Microsoft Office. 
Hardware Requirements
For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware configuration: 
•	1 GHz Pentium-class processor or faster.
•	Minimum 1 GB of RAM is recommended.
•	10 GB hard disk or larger. (You should have at least 1 GB of free hard disk space available for Office installation.)
•	CD-ROM drive.
•	Mouse or other pointing device.
•	1024 x 768 resolution monitor.
•	Internet access. (Contact your local network administrator.)
•	Printer or a network printer.
•	Projection system to display the instructor’s computer screen.
Software Requirements
Each computer requires the following software:
•	Microsoft® Office® 2003
Course Objectives
Upon successful completion of this course, students will be able to: 
•	describe the basics of Lean Six Sigma.
•	describe a Lean Six Sigma organization.
•	conduct Lean Six Sigma DMAIC phase 1: the Define phase.
•	conduct Lean Six Sigma DMAIC phase 2: the Measure phase.
•	conduct Lean Six Sigma DMAIC phase 3: the Analyze phase.
•	conduct Lean Six Sigma DMAIC phase 4: the Improve phase.
•	conduct Lean Six Sigma DMAIC phase 5: the Control phase.
•	describe the implementation of Lean Six Sigma.
Course Content
Lesson 1: Fundamentals of Lean Six Sigma

Topic 1A: Describe Lean Six Sigma 
Topic 1B: Identify the Elements of Six Sigma 
Topic 1C: Identify the Elements of Lean 
Topic 1D: Relate Lean Six Sigma to Other Quality Methodologies 
Lesson 2: Describing a Lean Six Sigma Organization

Topic 2A: Determine the Need for a Customer-Driven Organization 
Topic 2B: Identify CTQs from the VOC 
Topic 2C: Identify Lean Six Sigma Projects 
Topic 2D: Identify Lean Six Sigma Teams and Roles in an Organization 
Topic 2E: Identify Lean Six Sigma Methodologies 
Lesson 3: Conducting Lean Six Sigma DMAIC Phase 1: The Define Phase

Topic 3A: Describe the Define Phase 
Topic 3B: Draft a Project Charter 
Topic 3C: Draft an SIPOC Diagram 
Lesson 4: Conducting Lean Six Sigma DMAIC Phase 2: The Measure Phase

Topic 4A: Describe the Measure Phase 
Topic 4B: Create a Process Map 
Topic 4C: Create a Fishbone Diagram 
Topic 4D: Create the Cause and Effect Matrix 
Topic 4E: Gather Data 
Lesson 5: Conducting Lean Six Sigma DMAIC Phase 3: The Analyze Phase

Topic 5A: Describe the Analyze Phase 
Topic 5B: Perform Basic Statistical Calculations 
Topic 5C: Perform Correlation 
Topic 5D: Create a Value Stream Map 
Topic 5E: Identify Wastes in a Process 
Topic 5F: Perform Process Value Analysis 
Topic 5G: Perform Pareto Analysis 
Lesson 6: Conducting Lean Six Sigma DMAIC Phase 4: The Improve Phase

Topic 6A: Describe the Improve Phase 
Topic 6B: Establish a Pull System 
Topic 6C: Generate Ideas for Solutions 
Topic 6D: Assess Risks 
Topic 6E: Pilot Solutions 
Lesson 7: Conducting Lean Six Sigma DMAIC Phase 5: The Control Phase

Topic 7A: Describe the Control Phase 
Topic 7B: Draft a Process Management Plan 
Topic 7C: Perform SPC 
Lesson 8: Describing the Implementation of Lean Six Sigma

Topic 8A: Identify the Essentials of Lean Six Sigma Implementation 
Topic 8B: Describe Lean Six Sigma for Service Organizations 
Topic 8C: Describe DMAIC Failure Modes