Managing Outsourced Projects as an IT Vendor
Course Specifications
Course number: 085037
Software: Microsoft® Windows® XP
Course length: 1.0 day(s)
Course Description
You are familiar with the management of IT projects. Outsourced IT projects need to be managed a bit differently than regular IT projects. In this course, you will examine the management of outsourced projects as an IT vendor. 
Course Objective: You will examine the management of outsourced projects as an IT vendor.

Target Student: IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.

Prerequisites: The following Element K courses are recommended but are not mandatory: 
•	Project Management for Technical Teams
•	Basics of Effective Communication (Second Edition) 
Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements
The following system requirements are the minimum suggested for this course: 
•	Intel® Pentium® IV processor with at least 300 MHz speed 
•	Minimum of 64 MB of RAM.
•	10 GB of hard disk space
•	CD-ROM or DVD drive
•	Keyboard and mouse
•	Display system to project the instructor’s computer screen 
•	Internet connection
Platform Requirements
•	Microsoft® Windows® XP
Software Requirements
•	Microsoft® Windows® XP
Performance-Based Objectives
Upon successful completion of this course, students will be able to: 
•	recognize the fundamentals of outsourcing.
•	discuss vendor selection, pricing models, and the contracting process. 
•	describe the importance of work transition and people management.
•	examine how to manage an outsourced operation.
•	describe client relationship management and program governance.
•	describe best practices for the financial management of outsourced projects and project closure. 
Course Content
Lesson 1: Understanding the Fundamentals of Outsourcing
Topic 1A: Examine the Basics of Outsourcing
Topic 1B: Examine the Models of Outsourcing
Topic 1C: Examine the Outsourcing Life Cycle

Lesson 2: Examining Negotiations and Contract Management
Topic 2A: Identify the Steps in Vendor Qualification and Selection
Topic 2B: Examine the Pricing Models
Topic 2C: Implement Contracting

Lesson 3: Managing Transition and People
Topic 3A: Examine Transition Management
Topic 3B: Examine People Management

Lesson 4: Managing Outsourced Operations
Topic 4A: Implement Project Management Practices in Outsourcing
Topic 4B: Implement Configuration, Risk, and Change Management
Topic 4C: Examine Issue Management

Lesson 5: Examining Client Relationships and Program Governance
Topic 5A: Implement Client Relationship Management
Topic 5B: Examine Program Governance

Lesson 6: Managing Finances and Project Closure
Topic 6A: Examine the Financial Management of Outsourced Projects
Topic 6B: Explore Knowledge Transition and Management During Project Closure