ACT! 2008: Level 1
Course Specifications
Course number: 084919
Software: ACT! 2008
Course length: 1.0 day(s)
Course Description
Business contacts and information need to be properly maintained so that you can access or modify them whenever required. ACT! 2008 is a contact management system that will help you work with your business contacts, manage events, track related communications, and enhance your business relationships significantly. 

Course Objective: You will launch ACT! 2008 and use it to create a new database, to which you will add contacts. You will find and sort contacts, categorize contacts, schedule activities, manage tasks and conflicts, and work with recurring activities and documents. You will then create sales opportunities for contacts and schedule annual events.

Target Student: This course is intended for corporate users; small business owners; and government, medical, education, and non-profit entities.

Prerequisites: To ensure your success, it is required that you have basic PC skills and an understanding of Microsoft® Windows®.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements
•	Intel Pentium IV Processor (1.8 Ghz) or above.
•	Minimum 512 MB RAM. 
•	Minimum 2 GB of available hard disk space. 
•	A CD-ROM drive. 
•	SVGA (1024x768) or higher monitor resolution.
•	A working Internet connection. 
Platform Requirements
•	Microsoft Windows XP Professional (Service Pack 2)
Software Requirements
•	ACT!® 2008.
•	Adobe Acrobat® Reader® 6.0 or later version.
•	Microsoft® Internet Explorer® 6.0 or later version.
•	Printer drivers.
Performance-Based Objectives
Upon successful completion of this course, students will be able to: 
•	explore ACT! 2008.
•	manage a contact database.
•	organize contacts.
•	work with calendars.
•	organize sales opportunities.
•	use the ACT! word processor to create documents you can use to communicate with contacts. 
Course Content
Lesson 1: Exploring ACT! 2008
Topic 1A: Explore the ACT! 2008 Interface
Topic 1B: Access ACT! 2008 Help

Lesson 2: Managing a Contact Database
Topic 2A: Create a Contact Database
Topic 2B: Add Contacts to a Contact Database
Topic 2C: Locate Contacts in a Database
Topic 2D: Edit Contacts
Topic 2E: Sort Contacts
Topic 2F: Print an Address Book
Topic 2G: Generate Contact Reports

Lesson 3: Organizing Contacts
Topic 3A: Create Companies from Contacts
Topic 3B: Group Contacts
Topic 3C: Manage Contact Groups
Topic 3D: Generate Group Reports

Lesson 4: Working with Calendars 
Topic 4A: Work with Calendar Views
Topic 4B: Schedule Activities
Topic 4C: Manage Activities
Topic 4D: Look Up Annual Events
Topic 4E: Work in the Task List View
Topic 4F: Print a Calendar

Lesson 5: Organizing Sales Opportunities
Topic 5A: Create Sales Opportunities
Topic 5B: Assign Multiple Contacts to an Opportunity
Topic 5C: Look Up Contact Activity

Lesson 6: Working with the Word Processor
Topic 6A: Create a Document
Topic 6B: Edit a Document
Topic 6C: Format a Document
Topic 6D: Check Spelling
Topic 6E: Attach Documents