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\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Course Specifications
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Course length: 1.0 day(s)
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Course Description
\par }\pard\plain \s15\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\fs20\insrsid15161748 You have gained the basic skills r
equired to organize contact information in a database. In addition to organizing and working with data, you might also want to retrieve specific information about your contacts, send email to them, and also maintain information without any data loss. In t
his course, you will customize the ACT! 2009 environment, query and exchange data, administer the database, work with templates and the ACT! word processor, use the email and Internet features, and integrate the Outlook and ACT! calendars. 
\par }\pard\plain \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\b\f1\fs20\insrsid15161748 Course Objective: }{\f1\fs20\insrsid15161748 
You will customize the ACT! 2009 environment, query and exchange data, work with templates, administer ACT!, and use its Internet features.\line \line }{\b\f1\fs20\insrsid15161748 Target Student: }{\f1\fs20\insrsid15161748 
This course is intended for corporate users, small business owners, government, medical, education, and nonprofit entities.\line \line }{\b\f1\fs20\insrsid15161748 Prerequisites: }{\f1\fs20\insrsid15161748 
Students enrolling to this course should have basic PC skills and understanding of Windows. Before taking this course, students should have completed the following Element K course: ACT!\'ae 2009 Level 1; or have equivalent knowledge.\line \line }{
\b\f1\fs20\insrsid15161748 Delivery Method: }{\f1\fs20\insrsid15161748 Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Hardware Requirements
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\fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\fs20\insrsid15161748 Minimum 600 MHz Intel\'ae Pentium\'ae III (or equivalent) processor 
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Minimum 512 MB of RAM
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Minimum 1 GB of available hard disk space
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}CD-ROM drive
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}SVGA (800 x 600) or higher resolution monitor
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Internet connection
\par }\pard \ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1\pararsid13576088 {\b\f1\fs20\insrsid13576088\charrsid13576088 Pocket PC Requirements (for an optional activity)
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard \ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\jclisttab\tx720\aspalpha\aspnum\faauto\ls2\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 
Pocket PC 2000/2002/Phone Edition (Windows CE 3.0), Windows Mobile\'ae 2003 (Windows CE 4.0 and 4.20.0); Windows Mobile\'ae 2005/5.0 
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Minimum 133 MHz or higher processor
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Minimum 16 MB or higher memory
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Minimum 500K free memory plus 1K for each contact
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Platform Requirements
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard\plain \ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\jclisttab\tx720\aspalpha\aspnum\faauto\ls3\adjustright\rin0\lin720\itap0\ipgp1 
\fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\fs20\insrsid15161748 Microsoft\'ae Windows\'ae XP Professional (Service Pack 2)
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Software Requirements
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard\plain \ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\jclisttab\tx720\aspalpha\aspnum\faauto\ls4\adjustright\rin0\lin720\itap0\ipgp1 
\fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\fs20\insrsid15161748 ACT!\'ae by Sage 2009 11.x
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Microsoft\'ae Outlook\'ae 2003 or a later version
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Microsoft\'ae Internet Explorer\'ae 6.0 or a later version
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Microsoft\'ae ActiveSync\'ae 3.5-4.5 (for an optional activity)
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Microsoft\'ae Outlook\'ae Express
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Performance-Based Objectives
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\fs20\insrsid15161748 Upon successful completion of this course, students will be able to: 
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard \ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\jclisttab\tx720\aspalpha\aspnum\faauto\ls5\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 
customize the ACT! 2009 environment.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}create queries.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}administer the ACT! 2009 database.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}work with report templates.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}work with the ACT! word processor.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}integrate ACT! 2009 with email.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}work with the ACT! and Outlook calendars.
\par {\listtext\pard\plain\f3\fs20\insrsid15161748 \loch\af3\dbch\af0\hich\f3 \'b7\tab}use the Internet features in ACT! 2009.
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\f1\insrsid15161748 Course Content
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\b\f1\fs20\insrsid15161748 Lesson 1: Customizing the ACT! 2009 Environment}{\f1\fs20\insrsid15161748 

\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 1A: Specify the Startup Preferences
\par Topic 1B: Customize Fields in a Database
\par Topic 1C: Customize Layouts
\par Topic 1D: Customize the Dashboard
\par Topic 1E: Modify Menus and Keyboard Shortcuts
\par Topic 1F: Automate Important Tasks
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 2: Creating Queries}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 2A: Perform a Lookup Based on Multiple Criteria
\par Topic 2B: Create Advanced Queries
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 3: Administering the ACT 2009 Database}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 3A: Import Data
\par Topic 3B: Export Data
\par Topic 3C: Transfer Data to a Pocket PC
\par Topic 3D: Manage Data Security
\par Topic 3E: Perform Database Maintenance
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 4: Working with Report Templates}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 4A: Generate Reports Using a Standard Report Template
\par Topic 4B: Generate Reports Using a Custom Report Template
\par Topic 4C: Generate Opportunity Reports
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 5: Working with the ACT! Word Processor}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 5A: Create a Template for Mail Merge
\par Topic 5B: Generate Form Letters
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 6: Integrating ACT! 2009 with Email}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 6A: Set Up an Email System in ACT!
\par Topic 6B: Send an Email from the Notes Preview Pane
\par Topic 6C: Transfer Information from an Email Client into ACT!
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 7: Working with Calendars}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 7A: Integrate the Outlook and ACT! Calendars
\par Topic 7B: Set Alarms
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Lesson 8: Using the Internet Features in ACT!}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Topic 8A: Create Web Page Attachments
\par Topic 8B: Generate Maps and Driving Directions
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\b\f1\fs20\insrsid15161748 Appendix A: Synchronize with a Remote Database}{\f1\fs20\insrsid15161748 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\f1\fs20\insrsid15161748 Supplemental Topic Work with a Remote Database
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\f1\fs20\insrsid15161748 \line \line }{\insrsid15161748 
\par }}