Microsoft® Office Outlook® 2010: Transition from Outlook® 2003
Course Specifications
Course number: 084594
Course length: 0.5 day(s)
Course Description
Course Objective: You will identify and use the new and enhanced features of Microsoft® Outlook® 2010.

Target Student: The course is for experienced Outlook users familiar with the 2003 version of the application, and who need to learn about the new features that Outlook 2010 has to offer.

Prerequisites: To ensure your success, we recommend that you first take the Microsoft® Office Outlook® 2003: Level 1 course or have equivalent knowledge. 
Course Objectives
Upon successful completion of this course, students will be able to: 
•	identify the components of the Outlook 2010 interface. 
•	work with email messages. 
•	manage calendars. 
•	manage email messages. 
Course Content
Lesson 1: Identifying the Components of the Outlook 2010 Interface

Topic 1A: Identify the Components of the Outlook Window 
The Microsoft Outlook 2010 Window 
The Ribbon 
The File Tab 
The Backstage View 
The Quick Access Toolbar 
The Navigation Pane 
The Status Bar 
Screentips 
How to 

Topic 1B: Identify the Tabs and Groups on the Ribbon 
The Home Tab 
The Send / Receive Tab 
The Folder Tab 
The View Tab 
Form Tabs 
Dialog Box Launchers 
How to 

Topic 1C: Customize the Outlook Interface 
The Outlook Options Dialog Box 
How to How to Customize the Outlook Interface 

Lesson 2: Working with Email Messages

Topic 2A: Format an Email Message 
The Mini Toolbar 
Galleries 
Live Preview 
Styles 
Paste Options 
How to How to Format an Email Message 

Topic 2B: Insert Graphical Objects in an Email Message 
SmartArt 
The Screenshot Tool 
The Background Removal Tool 
Contextual Tabs 
Types of Contextual Tabs 
Contextual Tool Tabs 
How to How to Insert Graphical Objects in an Email Message 

Topic 2C: Manage Email Messages 
Flags 
Quick Steps 
The Manage Quick Steps Dialog Box 
MailTips 
How to How to Manage Email Messages 

Topic 2D: Share Contact Information Using Business Cards 
Quick Contacts 
Electronic Business Cards 
The Edit Business Card Dialog Box 
The People Pane 
How to How to Share Contact Information Using Business Cards 

Lesson 3: Managing Calendars in Outlook

Topic 3A: Create Tasks Using the Outlook Calendar 
The To-Do Bar 
The Daily Task List 
Color Categories 
How to How to Create Tasks Using the Calendar 

Topic 3B: Customize the Calendar View 
Calendar Views 
Calendar Options 
How to How to Customize the Calendar View 

Topic 3C: Schedule a Meeting 
The Schedule View 
Calendar Groups 
The Scheduling Assistant 
The Room Finder Pane 
The Free/Busy Options Dialog Box 
How to How to Schedule a Meeting 

Topic 3D: Share Calendar Information 
Calendar Sharing 
The Send a Calendar via E-mail Dialog Box 
Calendar Overlays 
Delegates 
How to How to Share Your Calendar Information 

Lesson 4: Managing Email Messages in Outlook

Topic 4A: Manage Junk Email Messages 
Spam 
The Junk E-mail Options Dialog Box 
The Blocked Senders List 
The Safe Senders List 
How to How to Manage Junk Email Messages 

Topic 4B: Search for Information in Outlook 
Instant Search 
The Contextual Search Tools Tool Tab 
The Advanced Find Dialog Box 
How to How to Search for Information 

Topic 4C: Clean Up Conversations and Folders 
The Conversation View 
The Clean Up Command 
The Ignore Command 
How to How to Clean Up Conversations and Folders 

Topic 4D: Set Access Permissions 
Permissions 
Information Rights Management 
How to How to Set Access Permissions 

Topic 4E: Add RSS Feeds in Outlook 2010 
RSS Feeds 
How to How to Add RSS Feeds in Outlook 2010 

Appendix A: New Features in Microsoft® Outlook® 2010 

Appendix B: Out of Office Notifications in Outlook 

Appendix C: Outlook and Other Office Applications and Services