Coaching for Results
Course Specifications
Course number: 088904
Course length: 0.5 day(s)
Course Description
Course Objective: You will establish a coaching relationship with the protégé, use appropriate skills for conducting the coaching conversation, and be able to create, monitor, and modify the coaching action plan.

Target Student: This course is intended for managers, supervisors, team members, team leaders, project managers, mentors and anyone who needs to coach and provide constructive criticism as part of his or her job and who wants to learn how to apply the coaching process in order to successfully improve the performance of others.

Prerequisites: The leaner is encouraged to take the following course before taking this course: 
•	Coaching in the Workplace 
Hardware Requirements
If you wish to use the overheads provided on the interactive CD-ROM, you will need to set up a computer for yourself. If time allows and you wish to use the business simulations provided on the CD-ROM in the classroom, you will need to set up a computer for each student participating in the class. 
•	A Pentium® III with 500 MHz (or better), or Macintosh® Intel-based or PowerPC G4 (or better) processor. 
•	At least 512 MB of RAM. 
•	A monitor capable of 1024 x 768 screen resolution and 32-bit color display. 
Software Requirements
Each computer requires the following software:
•	Microsoft® Windows Vista®, Windows® XP (Professional or Home Edition), Windows 2000, or Apple® Mac OS® X 10.4 (or higher). 
•	Microsoft® Internet Explorer® 7 (or higher), Mozilla® Firefox® 2 (or higher), or Apple® Safari® 2 (or higher), with pop-up blocking turned off. 
•	Adobe® Flash® Player 8 (current version recommended). 
Course Objectives
Upon successful completion of this course, students will be able to: 
•	establish the coaching relationship. 
•	work towards change through coaching. 
Course Content
Lesson 1: Laying the Groundwork
Topic 1A: Observe Performance 
Topic 1B: Practice Active Listening Skills 
Topic 1C: Determine the Coaching Approach 
Lesson 2: Working Towards Change
Topic 2A: Initiate the Coaching Relationship 
Topic 2B: Implement an Action Plan