Six Sigma: Green Belt
Course Specifications
Course number: 085104
Course length: 7.0 day(s)
Course Description
Course Objective: You will implement Six Sigma as a Green Belt.

Target Student: This course is intended for any level of employee and various levels of management that intend to take an active role in the Six Sigma methodology.

Prerequisites: Basic end-user skills with the word processing, spreadsheet, and presentation applications from any suite of office productivity software, such as Microsoft® Office®. In addition, the student is expected to complete Introduction to Six Sigma. 
Hardware Requirements
For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware configuration: 
•	A PC with a Pentium® processor, at least 300 MHz 
•	A minimum of 64 MB of RAM with 1.0 GB of free hard disk space 
•	A CD-ROM drive 
•	Super VGA recommended (set at least to 800 x 600 screen resolution) with 256 colors 
Software Requirements
Each computer requires the following software:
•	Microsoft® Office® 2003 or later 
•	Minitab® 16 Statistical Software 
Course Objectives
Upon successful completion of this course, students will be able to: 
•	discuss the basics of Six Sigma. 
•	identify Six Sigma methodologies. 
•	describe the fundamentals of the Define phase. 
•	describe the fundamentals of project management. 
•	apply management and planning tools used across the DMAIC methodology to identify opportunities for improvement. 
•	identify key metrics of a Six Sigma project. 
•	describe team dynamics. 
•	identify the basic concepts related to the Measure phase. 
•	perform basic probability and statistical calculations. 
•	describe the data collection plan. 
•	describe descriptive measures of statistics. 
•	use graphical methods to depict process performance. 
•	analyze and interpret a measurement system's capability. 
•	conduct process capability and performance studies. 
•	describe the fundamentals of the Analyze phase. 
•	conduct hypothesis testing. 
•	conduct the Six Sigma Improve phase. 
•	describe the Control phase of the DMAIC methodology. 
•	describe SPC. 
•	describe the implementation of Six Sigma. 
Course Content
Lesson 1: Fundamentals of Six Sigma
Topic 1A: Describe Six Sigma 
Topic 1B: Identify Organizational Drivers and Metrics 
Topic 1C: Describe Project Selection and Organizational Goals 
Topic 1D: Describe Lean 
Lesson 2: Identifying Six Sigma Methodologies
Topic 2A: Describe the DMAIC Methodology 
Topic 2B: Describe the DFSS Methodology 
Topic 2C: Describe QFD 
Topic 2D: Describe DFMEA and PFMEA 
Lesson 3: Conducting the Six Sigma Define Phase: Introduction
Topic 3A: Describe the Define Phase 
Topic 3B: Describe Process Elements 
Topic 3C: Identify Stakeholders and Process Owners 
Topic 3D: Identify Customers 
Topic 3E: Gather Customer Data 
Topic 3F: Analyze Customer Data 
Topic 3G: Translate Customer Requirements 
Topic 3H: Identify Six Sigma Projects 
Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management
Topic 4A: Draft a Project Charter 
Topic 4B: Develop the Project Scope 
Topic 4C: Identify Project Metrics 
Topic 4D: Identify Project Planning Tools 
Topic 4E: Describe Project Documentation 
Topic 4F: Describe Project Risk Analysis 
Topic 4G: Describe Project Closure 
Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools
Topic 5A: Create an Interrelationship Digraph 
Topic 5B: Create a Tree Diagram 
Topic 5C: Create a Prioritization Matrix 
Topic 5D: Describe a Matrix Diagram 
Topic 5E: Draft a PDPC 
Topic 5F: Create an Activity Network Diagram 
Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects
Topic 6A: Track Process Performance 
Topic 6B: Perform FMEA 
Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics
Topic 7A: Describe Six Sigma Team Stages and Dynamics 
Topic 7B: Describe Six Sigma Teams and Roles 
Topic 7C: Identify Team Tools 
Topic 7D: Identify Effective Communication Techniques 
Lesson 8: Conducting the Six Sigma Measure Phase: Introduction
Topic 8A: Describe the Measure Phase 
Topic 8B: Draft a SIPOC 
Topic 8C: Create a Process Map 
Topic 8D: Describe Additional Process Documentation Tools 
Topic 8E: Create a Fishbone Diagram 
Topic 8F: Create a Cause-and-Effect Matrix 
Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics
Topic 9A: Describe Basic Probability Concepts 
Topic 9B: Identify Valid Statistical Conclusions 
Topic 9C: Describe the Central Limit Theorem 
Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan
Topic 10A: Identify Data Types 
Topic 10B: Identify Data Collection Methods 
Topic 10C: Identify Sampling Types 
Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures
Topic 11A: Introduction to Statistical Tools 
Topic 11B: Compute Descriptive Statistical Measures 
Topic 11C: Construct Probability Distribution Charts 
Topic 11D: Describe Other Distributions 
Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods
Topic 12A: Create a Run Chart 
Topic 12B: Create a Box-and-Whisker Plot 
Topic 12C: Create a Stem-and-Leaf Plot 
Topic 12D: Create a Scatter Plot 
Topic 12E: Create Pareto Charts 
Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis
Topic 13A: Perform Measurement System Analysis 
Topic 13B: Conduct the Gage R&R Study 
Topic 13C: Interpret Gage R&R Data 
Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and Performance
Topic 14A: Determine Process and Customer Specification Limits 
Topic 14B: Conduct a Process Capability Study 
Topic 14C: Interpret Process Capability 
Topic 14D: Interpret Sigma Levels 
Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction
Topic 15A: Describe the Analyze Phase 
Topic 15B: Perform Multi-Vari Studies 
Topic 15C: Perform Simple Linear Correlation 
Topic 15D: Perform Simple Regression 
Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing
Topic 16A: Introduction to Hypothesis Testing 
Topic 16B: Conduct Hypothesis Tests 
Topic 16C: Perform t-Tests 
Topic 16D: Perform Single-Factor ANOVA 
Topic 16E: Perform Chi-Square Tests 
Lesson 17: Conducting the Six Sigma Improve Phase
Topic 17A: Describe the Improve Phase 
Topic 17B: Perform DOE 
Topic 17C: Interpret Main Effects and Interaction Plots 
Topic 17D: Generate Ideas for Solutions 
Topic 17E: Pilot Solutions 
Lesson 18: Conducting the Six Sigma Control Phase: Introduction
Topic 18A: Describe the Control Phase 
Topic 18B: Draft a Control Plan 
Lesson 19: Conducting the Six Sigma Control Phase: SPC
Topic 19A: Describe Control Charts 
Topic 19B: Create Control Charts 
Topic 19C: Interpret Control Charts 
Topic 19D: Implement and Validate Solutions 
Topic 19E: Six Sigma Project Closure 
Lesson 20: Describing the Implementation of Six Sigma
Topic 20A: Identify the Essentials of Six Sigma Implementation 
Topic 20B: Describe Six Sigma for Service Industries 
Topic 20C: Describe DMAIC Failure Modes 
Appendix A: Mapping Course Content to the Six Sigma Green Belt Objectives