Employee Relations
Course Specifications
Course number: 088887
Course length: 0.5 day(s)
Course Description
Course Objective: You will identify strategies for maintaining effective employee
relations.
Target Student: Managers and leaders at every level within the organization.
Prerequisites: None.
Hardware Requirements
If you wish to use the overheads provided on the interactive CD-ROM,
you will need to set up a computer for yourself. If time allows and you wish
to use the business simulations provided on the CD-ROM in the classroom, you
will need to set up a computer for each student participating in the class.
- A Pentium® III with 500 MHz (or better), or Macintosh®
Intel-based or PowerPC G4 (or better) processor.
- At least 512 MB of RAM.
- A monitor capable of 1024 x 768 screen resolution and 32-bit
color display.
Software Requirements
Each computer requires the following software:
- Microsoft® Windows Vista®, Windows® XP (Professional
or Home Edition), Windows 2000, or Apple® Mac OS® X 10.4 (or higher).
- Microsoft® Internet Explorer® 7 (or higher), Mozilla®
Firefox® 2 (or higher), or Apple® Safari® 2 (or higher), with
pop-up blocking turned off.
- Adobe® Flash® Player 8 (current version recommended).
Course Objectives
Upon successful completion of this course, students will be able to:
- identify how to communicate to enhance employee relations.
- identify different ways to satisfy employees.
- learn about various employment laws and how to comply with
them.
Course Content
- Lesson 1: Communicating
for Effective Employee Relations
- Topic 1A: Policies and Procedures
- Topic 1B: Communicate Effectively
- Topic 1C: Conduct Satisfaction Surveys
- Lesson 2: Satisfying
Employees
- Topic 2A: Resolve Disputes
- Topic 2B: Retain Employees Through Satisfaction
- Lesson 3: Understanding Employment Laws
- Topic 3A: Examine Employment Laws
- Topic 3B: Comply with Employment Laws