Managing Outsourced Projects as an IT Vendor
Course Specifications
Course number: 085037
Software: Microsoft® Windows® XP
Course length: 1.0 day(s)
Course Description
You are familiar with the management of IT projects. Outsourced
IT projects need to be managed a bit differently than regular IT projects.
In this course, you will examine the management of outsourced projects as
an IT vendor.
Course Objective: You will examine the management of outsourced projects as an IT
vendor.
Target Student: IT vendors or vendor managers, project managers, and other professionals
who are responsible for managing outsourced personnel or projects.
Prerequisites: The following Element K courses are recommended but are not mandatory:
- Project Management for Technical Teams
- Basics of Effective Communication (Second
Edition)
Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements
The following system requirements are the minimum suggested
for this course:
- Intel® Pentium® IV processor with at least 300 MHz
speed
- Minimum of 64 MB of RAM.
- 10 GB of hard disk space
- CD-ROM or DVD drive
- Keyboard and mouse
- Display system to project the instructor’s computer
screen
- Internet connection
Platform Requirements
Software Requirements
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- recognize the fundamentals of outsourcing.
- discuss vendor selection, pricing models, and the contracting
process.
- describe the importance of work transition and people management.
- examine how to manage an outsourced operation.
- describe client relationship management and program governance.
- describe best practices for the financial management of
outsourced projects and project closure.
Course Content
- Lesson 1: Understanding the Fundamentals of Outsourcing
- Topic 1A: Examine the Basics of Outsourcing
- Topic 1B: Examine the Models of Outsourcing
- Topic 1C: Examine the Outsourcing Life Cycle
- Lesson 2: Examining
Negotiations and Contract Management
- Topic 2A: Identify the Steps in Vendor Qualification and Selection
- Topic 2B: Examine the Pricing Models
- Topic 2C: Implement Contracting
- Lesson 3: Managing Transition and People
- Topic 3A: Examine Transition Management
- Topic 3B: Examine People Management
- Lesson 4: Managing Outsourced Operations
- Topic 4A: Implement Project Management Practices in Outsourcing
- Topic 4B: Implement Configuration, Risk, and Change Management
- Topic 4C: Examine Issue Management
- Lesson 5: Examining Client Relationships and Program Governance
- Topic 5A: Implement Client Relationship Management
- Topic 5B: Examine Program Governance
- Lesson 6: Managing Finances and Project Closure
- Topic 6A: Examine the Financial Management of Outsourced Projects
- Topic 6B: Explore
Knowledge Transition and Management During Project Closure