DRAFT- 084682 - Microsoft® Office Outlook® 2003: Level 3

Microsoft^® Office Outlook® 2003: Level 3

Course Specifications

Course number: 084682
Software: Microsoft® Office Outlook® 2003
Course length: 1 day
Certification: Microsoft Office Specialist for Outlook 2003

Course Description

This course is the third in a series of Microsoft® Office Outlook® 2003 courses. It builds on the email and calendaring skills you've already obtained and will provide you with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely.

Course Objective: You will communicate using Instant Messaging, personalize and organize your mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

Target Student: Persons with an intermediate understanding of Outlook who need to use Outlook to communicate using Instant Messaging, personalize and organize their mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

Prerequisites: This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses (or equivalent knowledge thereof) are required: Either Windows XP: Introduction or Windows 2000: Introduction Windows XP Professional: Levels 1 & 2 (if using Windows XP) Microsoft^® Office Outlook^® 2003: Levels 1 & 2 Microsoft^® Office Word 2003: Level 1

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Certification

Microsoft® Office Outlook^® 2003: Level 3 is one of a series of Element K courseware titles that addresses Microsoft Office Specialist skill sets. The Microsoft Office Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more product proficiency exams in order to earn Microsoft Office Specialist certification.

Hardware Requirements

For this course, you will need one computer for the classroom to run Windows Server 2003 Standard Edition and Exchange Server 2003 that meets the following system requirements:

Pentium III 133 MHz (550 MHz recommended)
256 MB of RAM (512 MB recommended)
10 GB disk space plus 700 MB for Exchange Server 2003
CD-ROM or DVD drive
VGA or higher video adapter and monitor
Keyboard and Microsoft mouse or other input device

For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware components:

A 233 MHz Pentium-class processor if you use Windows XP Professional as your operating system. 300 MHz is recommended.
A 133 MHz Pentium-class processor if you use Windows 2000 Professional as your operating system.
128 MB of RAM.
A 5 GB hard disk or larger if you use Windows XP Professional as your operating system. You should have at least 600 MB free hard-disk space available for the Office installation.
A 3 GB hard disk or larger if you use Windows 2000 Professional as your operating system. You should have at least 600 MB free hard-disk space available for the Office installation.
A floppy-disk drive.
A CD-ROM drive.
A mouse or other pointing device.
An 800 x 600 resolution monitor.
Network cards and cabling for local network access.
Internet access (see your local network administrator).
A printer (optional).
A projection system to display the instructor's computer screen.

Platform Requirements

Windows (This course was developed using Windows XP.)

Software Requirements

Microsoft Windows Server 2003, Enterprise Edition.

Microsoft Exchange Server 2003.

Either Windows XP Professional with Service Pack 1a or later or Windows 2000 Professional with Service Pack 4 or later.

Microsoft Office Professional Edition 2003.

An installed print driver. (Printers are not required; however, each PC must have an installed printer driver to use Print Preview.)

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Communicate using MSN Messenger.
Personalize your mail by using stationery and signatures.
Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
Use contacts to share, link, and communicate information.
Save and archive mail.
Create a custom form.
Set up your computer for offline and remote use.

Course Content

Lesson 1: Communicating Using MSN Messenger

Topic 1A: Obtain a Hotmail Account

Topic 1B: Add Contacts

Topic 1C: Send and Receive Instant Messages

Topic 1D: Attach a File

Topic 1E: Change MSN Messenger Status

Topic 1F: Change MSN Messenger Options

Lesson 2: Personalizing Your Mail

Topic 2A: Use Stationery

Topic 2B: Create Custom Stationery

Topic 2C: Create Signatures

Topic 2D: Modify Signatures

Lesson 3: Organizing Outlook Items

Topic 3A: Group Items

Topic 3B: Create Search Folders

Topic 3C: Create Rules

Topic 3D: Apply Conditional Formatting

Lesson 4: Working with Contacts

Topic 4A: Forward Contacts

Topic 4B: Create a vCard from a Contact

Topic 4C: Export Contacts

Topic 4D: Perform a Mail Merge

Topic 4E: Link Items to a Contact

Lesson 5: Saving and Archiving Mail

Topic 5A: Save Messages in Alternate Formats

Topic 5B: Archive Messages

Topic 5C: Protect Personal Folders

Lesson 6: Creating a Custom Form

Topic 6A: Add Form Fields

Topic 6B: Save a Form

Topic 6C: Test a Form

Lesson 7: Working Offline and Remotely

Topic 7A: Create an Offline Folder File

Topic 7B: Make a Folder Available Offline

Topic 7C: Create a Send/Receive Group

Topic 7D: Download Messages

Appendix A: Public Folders

Appendix B: Newsgroups