Microsoft® Office Outlook® 2010: Level 2
Course Specifications
Course number: 084596
Course length: 1.0 day(s)
Course Description
Course Objective: You will customize the Outlook environment, calendar, and mail messages,
and will also track, share, assign, and quickly locate various Outlook items.
Target Student: This course is designed for experienced Outlook users who need to
customize their Outlook environment, calendar, and email messages and who
wish to track, share, assign, and locate various Outlook items.
Prerequisites: Prospective students should be familiar with using personal
computers (basic typing skills are recommended). They should be comfortable
with the Windows environment and be able to use Windows to manage information
on the computer. Specifically, they should be able to launch and close programs;
navigate to information stored on the computer; and manage files and folders.
Before taking this course, it is recommended that students take the following
Element K courses or possess equivalent knowledge of Microsoft Office Outlook
2010: Level 1, and a choice of operating systems. Prerequisite courses include:
- Windows XP Professional: Level
1
- Windows XP Professional: Level
2
Hardware Requirements
For this course, you will need one computer for the classroom
to run Windows Server 2008 Enterprise Edition and Exchange Server 2010 that
meets the following system requirements:
- An x64 architecture-based computer with an Intel processor that
supports Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor
that supports the AMD64 platform.
- A minimum of 4 gigabytes (GB) of RAM per server plus 5 megabytes
(MB) of RAM recommended for each mailbox.
- Disk partitions formatted as NTFS file systems.
- At least 30 GB disk space for installation.
- An additional 500 MB of available disk space for each Unified
Messaging (UM) language pack that you plan to install.
- 200 MB of available disk space on the system drive.
- A DVD-ROM drive, local or network accessible.
- Monitor screen resolution 1024x768 pixels or higher.
- A keyboard and mouse or other pointing device.
- A 1 GHz Pentium®-class processor or faster.
- A minimum of 1 GB of RAM is recommended.
- A 20 GB hard disk or larger. You should have at least 1 GB
of free hard disk space available for the Office installation.
- A CD-ROM drive.
- A 1024 x 768 resolution monitor is recommended.
- Network cards and cabling for local network access.
- Internet access (see your local network administrator).
- A printer (optional) or an installed printer driver.
- A projection system to display the instructor's computer screen.
Software Requirements
Each computer requires the following software:
- Microsoft Windows Server 2008® Standard or Enterprise
Edition x64 bit or Windows Server 2008® R2 Standard or Enterprise x64
bit
- Microsoft Exchange Server 2010®
- Microsoft Active Directory
- Microsoft® Office® Professional Plus 2010
- Windows XP Professional with Service Pack 3
- Microsoft® Windows Search 4.0 (KB940157)
- Microsoft® Windows Rights Management Services —
Client
Course Objectives
Upon successful completion of this course, students will be able to:
- customize message settings.
- organize and locate Outlook messages.
- set calendar options.
- track activities using the Journal.
- assign and track tasks.
- share folder information.
- customize the Outlook environment.
Course Content
- Lesson 1: Customizing Message Options
- Topic 1A: Modify Message Settings
- Topic 1B: Modify Delivery Options
- Topic 1C: Change the Message Format
- Topic 1D: Set the Out of the Office Notification
- Topic 1E: Create
a Contact Group
- Topic 1F: Insert a Hyperlink
- Topic 1G: Create Quick Steps
- Lesson 2: Organizing and Locating Messages
- Topic 2A: Sort Messages Using Multiple Criteria
- Topic 2B: Find Messages Using Instant Search
- Topic 2C: Find Messages Using Multiple Criteria
- Topic 2D: Filter Messages
- Topic 2E: Organize Messages
- Topic 2F: Manage Junk Email
- Lesson 3: Setting Calendar Options
- Topic 3A: Set Workdays
and Time
- Topic 3B: Display an Additional Time Zone
- Topic 3C: Set Availability Options
- Topic 3D: Create Calendar Groups
- Topic 3E: Manage
Automatic Meeting Responses
- Lesson 4: Tracking Activities Using the Journal
- Topic 4A: Record a Journal Entry Automatically
- Topic 4B: Record a Journal Entry Manually
- Topic 4C: Modify a Journal Entry
- Lesson 5: Managing Tasks
- Topic 5A: Assign a Task
- Topic 5B: Reply to a Task Request
- Topic 5C: Send a Task Update
- Topic 5D: Track Assigned Tasks
- Lesson 6: Sharing Folder Information
- Topic 6A: Specify Folder Permissions
- Topic 6B: Access Another User's Folder
- Topic 6C: Send Calendar Information in an Email Message
- Topic 6D: Delegate Folder Access to Users
- Lesson 7: Customizing the Outlook Environment
- Topic 7A: Customize the Ribbon and Quick Access Toolbar
- Topic 7B: Customize the To-Do Bar
- Topic 7C: Create a Folder Home Page