Getting the Results Without the Authority

Course Specifications

Course number: 088681
Course length: 1.0 day(s)

Course Description

In today's business culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete the task. This course offers strategies to build relationships, identify the key people you will need to help complete your project, ask them for the assistance that you need, and orchestrate the process of moving your project forward to completion.

Course Objective: You will you will get results without the authority.

Target Student: Team Leaders, Project Managers, Project Leads, and anyone else who needs to accomplish results without having formal chain-of-command authority.

Prerequisites: None.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Hardware Requirements

• Pentium 90 MHz or higher processor or Macintosh PowerPC.
• Screen resolution of 800 x 600 set to 256 colors.

Software Requirements

• Windows® 95, Windows® 98, Windows® 2000, Windows® ME, Windows® NT 4.0, Windows® XP Home Edition, or Windows® XP Professional.
• Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1).
• Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher.
• Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only.)

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

• build relationships with associates.
• justify the business need, navigate your company's culture, and develop a resolution strategy.
• get what you need from business associates to complete your task.
• complete a task or project without assistance.

Course Content

Lesson 1: Building Relationships

Topic 1A: Lay Groundwork

Topic 1B: Establish Rapport With Associates by Helping Them

Topic 1C: Establish Your Credibility

Lesson 2: Creating a Strategy to Get Results

Topic 2A: Justify a Business Need

Topic 2B: Build a Plan Around Your Company's Culture

Lesson 3: Getting What You Need from Others

Topic 3A: Prepare to Approach Others for Help

Topic 3B: Ask for What You Need

Topic 3C: Orchestrate Your Plan

Topic 3D: Reward Contributors

Lesson 4: Completing the Project by Yourself

Topic 4A: Justify Completing the Project by Yourself

Topic 4B: Manage the Consequences of Completing the Project by Yourself