Six Sigma: Green Belt
Course Specifications
Course number: 085104
Course length: 7.0 day(s)
Course Description
Course Objective: You will implement Six Sigma as a Green Belt.
Target Student: This course is intended for any level of employee and various levels of management that intend to take an active role in the
Six Sigma methodology.
Prerequisites: Basic end-user skills with the word processing, spreadsheet, and presentation applications from any suite of office productivity
software, such as Microsoft® Office®. In addition, the student is expected to complete Introduction to Six Sigma.
Hardware Requirements
For this course, you will need one computer for each student and one for the instructor. Each computer will need the following
minimum hardware configuration:
- A PC with a Pentium® processor, at least 300 MHz
- A minimum of 64 MB of RAM with 1.0 GB of free hard disk space
- A CD-ROM drive
- Super VGA recommended (set at least to 800 x 600 screen resolution) with 256 colors
Software Requirements
Each computer requires the following software:
- Microsoft® Office® 2003 or later
- Minitab® 16 Statistical Software
Course Objectives
Upon successful completion of this course, students will be able to:
- discuss the basics of Six Sigma.
- identify Six Sigma methodologies.
- describe the fundamentals of the Define phase.
- describe the fundamentals of project management.
- apply management and planning tools used across the DMAIC methodology to identify opportunities for improvement.
- identify key metrics of a Six Sigma project.
- describe team dynamics.
- identify the basic concepts related to the Measure phase.
- perform basic probability and statistical calculations.
- describe the data collection plan.
- describe descriptive measures of statistics.
- use graphical methods to depict process performance.
- analyze and interpret a measurement system's capability.
- conduct process capability and performance studies.
- describe the fundamentals of the Analyze phase.
- conduct hypothesis testing.
- conduct the Six Sigma Improve phase.
- describe the Control phase of the DMAIC methodology.
- describe SPC.
- describe the implementation of Six Sigma.
Course Content
- Lesson 1: Fundamentals of Six Sigma
- Topic 1A: Describe Six Sigma
- Topic 1B: Identify Organizational Drivers and Metrics
- Topic 1C: Describe Project Selection and Organizational Goals
- Topic 1D: Describe Lean
- Lesson 2: Identifying Six Sigma Methodologies
- Topic 2A: Describe the DMAIC Methodology
- Topic 2B: Describe the DFSS Methodology
- Topic 2C: Describe QFD
- Topic 2D: Describe DFMEA and PFMEA
- Lesson 3: Conducting the Six Sigma Define Phase: Introduction
- Topic 3A: Describe the Define Phase
- Topic 3B: Describe Process Elements
- Topic 3C: Identify Stakeholders and Process Owners
- Topic 3D: Identify Customers
- Topic 3E: Gather Customer Data
- Topic 3F: Analyze Customer Data
- Topic 3G: Translate Customer Requirements
- Topic 3H: Identify Six Sigma Projects
- Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management
- Topic 4A: Draft a Project Charter
- Topic 4B: Develop the Project Scope
- Topic 4C: Identify Project Metrics
- Topic 4D: Identify Project Planning Tools
- Topic 4E: Describe Project Documentation
- Topic 4F: Describe Project Risk Analysis
- Topic 4G: Describe Project Closure
- Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools
- Topic 5A: Create an Interrelationship Digraph
- Topic 5B: Create a Tree Diagram
- Topic 5C: Create a Prioritization Matrix
- Topic 5D: Describe a Matrix Diagram
- Topic 5E: Draft a PDPC
- Topic 5F: Create an Activity Network Diagram
- Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects
- Topic 6A: Track Process Performance
- Topic 6B: Perform FMEA
- Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics
- Topic 7A: Describe Six Sigma Team Stages and Dynamics
- Topic 7B: Describe Six Sigma Teams and Roles
- Topic 7C: Identify Team Tools
- Topic 7D: Identify Effective Communication Techniques
- Lesson 8: Conducting the Six Sigma Measure Phase: Introduction
- Topic 8A: Describe the Measure Phase
- Topic 8B: Draft a SIPOC
- Topic 8C: Create a Process Map
- Topic 8D: Describe Additional Process Documentation Tools
- Topic 8E: Create a Fishbone Diagram
- Topic 8F: Create a Cause-and-Effect Matrix
- Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics
- Topic 9A: Describe Basic Probability Concepts
- Topic 9B: Identify Valid Statistical Conclusions
- Topic 9C: Describe the Central Limit Theorem
- Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan
- Topic 10A: Identify Data Types
- Topic 10B: Identify Data Collection Methods
- Topic 10C: Identify Sampling Types
- Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures
- Topic 11A: Introduction to Statistical Tools
- Topic 11B: Compute Descriptive Statistical Measures
- Topic 11C: Construct Probability Distribution Charts
- Topic 11D: Describe Other Distributions
- Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods
- Topic 12A: Create a Run Chart
- Topic 12B: Create a Box-and-Whisker Plot
- Topic 12C: Create a Stem-and-Leaf Plot
- Topic 12D: Create a Scatter Plot
- Topic 12E: Create Pareto Charts
- Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis
- Topic 13A: Perform Measurement System Analysis
- Topic 13B: Conduct the Gage R&R Study
- Topic 13C: Interpret Gage R&R Data
- Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and Performance
- Topic 14A: Determine Process and Customer Specification Limits
- Topic 14B: Conduct a Process Capability Study
- Topic 14C: Interpret Process Capability
- Topic 14D: Interpret Sigma Levels
- Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction
- Topic 15A: Describe the Analyze Phase
- Topic 15B: Perform Multi-Vari Studies
- Topic 15C: Perform Simple Linear Correlation
- Topic 15D: Perform Simple Regression
- Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing
- Topic 16A: Introduction to Hypothesis Testing
- Topic 16B: Conduct Hypothesis Tests
- Topic 16C: Perform t-Tests
- Topic 16D: Perform Single-Factor ANOVA
- Topic 16E: Perform Chi-Square Tests
- Lesson 17: Conducting the Six Sigma Improve Phase
- Topic 17A: Describe the Improve Phase
- Topic 17B: Perform DOE
- Topic 17C: Interpret Main Effects and Interaction Plots
- Topic 17D: Generate Ideas for Solutions
- Topic 17E: Pilot Solutions
- Lesson 18: Conducting the Six Sigma Control Phase: Introduction
- Topic 18A: Describe the Control Phase
- Topic 18B: Draft a Control Plan
- Lesson 19: Conducting the Six Sigma Control Phase: SPC
- Topic 19A: Describe Control Charts
- Topic 19B: Create Control Charts
- Topic 19C: Interpret Control Charts
- Topic 19D: Implement and Validate Solutions
- Topic 19E: Six Sigma Project Closure
- Lesson 20: Describing the Implementation of Six Sigma
- Topic 20A: Identify the Essentials of Six Sigma Implementation
- Topic 20B: Describe Six Sigma for Service Industries
- Topic 20C: Describe DMAIC Failure Modes
Appendix A: Mapping Course Content to the Six Sigma Green Belt Objectives