Outlook 2000: Level 1 (Windows)

Course specifications

Course number: 074 620

Software version number: 2000

Course length: 1 day

Hardware/software required to run this course

This course was developed using the Windows 95 platform; however, the manufacturer’s documentation states that Outlook 2000 can also run on Windows 98 or Windows NT 4.0 with Service Pack 3 or higher installed, though some of the screen displays might be slightly different.

You will need a minimum of 500 megabytes (MB) of Random Access Memory (RAM) (Windows NT only: at least 4 MB of available space in the registry). You will also need an IBM-compatible PC with an x86 processor that meets the minimum hardware requirements for the platform you are using, Windows 95 with Windows Messaging and Quick View turned on, and an Exchange 5.0 server. See your reference manual for hardware considerations that apply to your specific hardware setup.

In addition, you will need printers if you want to print the items created in the course.

Course description

Overview: Students will learn the fundamentals of using Outlook 2000 to coordinate mail, appointments, events, meetings, tasks, and contacts.

Prerequisites: Windows 95: Introduction, Windows 95: Transition, Windows NT Workstation 4.0: Orientation, Windows 98: Introduction, or equivalent knowledge.

Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.

Benefits: Students will learn how to send and receive mail, schedule appointments, insert events, schedule meetings, create and manage tasks, and organize contacts.

Target student: Students enrolling in this course should be familiar with Windows 95, Windows 98, or Windows NT Workstation 4.0.

What's next: Outlook 2000: Level 1 is the first course in this series. Outlook 2000: Level 2, the next course in this series, teaches students advanced mail, contacts, and journal features; how to create forms and templates; how to customize the Outlook 2000 environment; and how to use remote mail and the Internet features of Outlook 2000. Students who want to learn advanced features can take Outlook 2000: Level 2.

Performance-based objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:

• Identify the Outlook 2000 interface.
• Send, receive, and act on mail messages.
• Use additional message handling options, insert text into a message, and create multiple Signatures.
• Create personal folders and organize Outlook 2000 folders.
• Create, edit, and categorize single appointments and recurring appointments.
• Create, send, and manage meeting requests.
• Create, edit, assign, and track tasks, and create and edit contacts.

Course content

Lesson 1: Getting started with Outlook 2000

• Overview of Outlook 2000
• Overview of Outlook Today

Lesson 2: Using mail

• Creating and sending messages
• Acting on messages
• Working with address books
• Recalling and printing

Lesson 3: Handling messages

• Message handling options
• Inserting text into a message
• Creating Signatures

Lesson 4: Managing folders

• Creating and using personal folders
• Using the Organize Page

Lesson 5: Working with appointments and events

• Scheduling appointments
• Assigning categories
• Editing appointments
• Inserting events

Lesson 6: Scheduling and managing meetings

• Creating and sending meeting requests
• Working with meeting requests
• Managing meeting responses

Lesson 7: Using the task and contact manager

• Managing tasks
• Adding and editing contacts

Appendix A: Internet features

• Viewing Web pages in Outlook
• Publishing your Calendar as a Web page