Microsoft® Office Outlook™ 2010: Level 1

Requirements

Hardware Requirements

For this course, you will need one computer to run Windows Server 2010 Enterprise Edition and Exchange Server 2010. This system should have the following configuration:

• An x64 architecture-based computer with Intel processor that supports Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform.

• A minimum of 4 GB of RAM per server plus 5 MB of RAM recommended for each mailbox.

• Disk partitions formatted as NTFS file systems.

• At least 30 GB of disk space for installation.

• An additional 500 MB of available disk space for each Unified Messaging (UM) language pack that you plan to install.

• 200 MB of available disk space on the system drive.

• A DVD-ROM drive, local or network accessible.

• A 1024 x 768 resolution or higher monitor.

• A keyboard and mouse, or other pointing device.

• Paging file size should be equal to the amount of RAM on the server plus 10 MB.

• 1 GHz Pentium®-class processor or faster.

• A minimum of 1 GB of RAM is recommended.

• 10 GB of hard disk or larger. You should have at least 1 GB of free hard disk space available for Office installation.

• A CD-ROM drive.

• A keyboard and mouse or other pointing device.

• A 1024 x 768 resolution monitor is recommended.

• Network cards and cabling for local network access.

• Internet access (see your local network administrator).

• A printer (optional) or an installed printer driver.

• A projection system to display the instructor's computer screen.

Platform Requirements

• Windows (This course was developed using Windows XP with SP3.)

Software Requirements

• Microsoft Windows Server 2008® Standard or Enterprise Edition x64 bit or Windows Server 2008® R2 Standard or Enterprise x64 bit.

• Microsoft Exchange Server 2010®

• Microsoft Active Directory

Software Requirements

• Microsoft® Office® Professional Plus 2010

• Windows XP Professional with Service Pack 3

• Microsoft® Windows Search 4.0 (KB940157)

• Microsoft® Windows Rights Management Services — Client

Setup Instructions

Set Up Windows Server 2008

1. Insert the Windows Server 2008 DVD.

2. On the press any key to continue screen, press any key.

3. In the Install Windows wizard, on the Windows Server 2008 screen, click Next.

4. In the Install Windows wizard click Install now

5. On the Select the operating system you want to install page, scroll down and select Windows Server 2008 Enterprise (Full Installation) edition (full installation) with 64-bit architecture and click Next.

6. On the Please read the license terms page, check the I accept the license terms check box and click Next.

7. On the Which type of installation do you want page, click Custom (advanced).

8. On the Where do you want to install Windows page, create a 30 GB NTFS partition and click Next to install Windows Server 2008.

9. Observe the installation is in progress and the machine does an auto restart.

10. Server prompts you to change the user's password. Click OK and change the password to p@ssw0rd.

11. Server prompts that the password has been changed. Click OK

12. Install Service Pack 2 Windows 6.0KB948465–X64.

13. In the Install Windows Server Service Pack wizard, in the Welcome to windows server service pack2 page, clickNext

14. Check I accept the licence terms check box and click Next.

15. Click Install

16. After the machine has restarted, press Ctrl+Alt+Del and log on as Administrator and click Close button to close the wizard.

Configure the System as a Domain Controller

1. Choose Start→Control Panel, and in the Control Panel, double-click Network and Sharing Center

2. In the Network and Sharing window, click Manage network connections.

3. Right-click Local Area Connection and choose Properties.

4. In the Local Area Connect Properties dialog box, in the This Connect uses the following items section, select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

5. In the Internet Protocol Version 4 (TCP/IPv4) Properties dialog box, on the General tab, select the Use the following IP address option and enter the details given.

   • IP Address: 192.168.40.200
   • Subnet mask: 255.255.255.0
   • Default gateway: 192.168.40.1
   • Preferred DNS server: 192.168.40.200

6. Click OK and click Close.

7. Choose Start→Run.

8. On the Run wizard, in the Open text box, type dcpromo and click OK.

9. In the Active Directory Domain Services Installation Wizard, click Next.

   1. On the Operating System Compatibility page, click Next.
   2. On the Choose a Deployment Configuration page, select Create a new domain in a new forest and click Next.
   3. On the Name the Forest Root Domain page, in the FQDN of the Forest root domain text box, click and type company.internal.com and click Next.
   4. On the Set Forest Functional Level page, from the Forest Functional Level drop-down list, select Windows Server 2008 and click Next.
   5. On the Additional Domain Controller Options page, verify that DNS server check box is checked and click Next.
   6. In the Active Directory Domain Services Installation Wizard, click Yes.
   7. In the Active Directory Domain Services Installation Wizard, in the Location for Database LOG files and SYSVOL page, click Next.
   8. In the Directory Services Restore Mode Administrator password, type p@ssw0rd
   9. In the Confirm Password textbox, click, type p@ssw0rd and then click Next.
   10. On the Summary page, click Next.
   11. In the Active Directory Domain Services Installation wizard message box check Reboot on completion check box.

10. Press Ctrl+Alt+Delete and log on as Administrator.

11. Prerequisite services for installing the Microsoft Exchange 2010 server.

    1. Choose Start→Administrator Tools→Server Manager to launch Server Manager.
    2. Click Role and select Add Roles.
    3. In the Add Roles wizard, on the Before You Begin page, click Next.
    4. On the Select Server Roles page, select Application server, and in the Add Roles wizard message box, click the Add Required Features button.
    5. Select Web Server (IIS) role and click Next.
    6. On the Application Server page, click Next.
    7. On the Select Role Services page, select TCP Port Sharing, and in the Add Role wizard message box, click the Add Required features button.
    8. Select HTTP Activation, and in the Add Roles Wizard dialog box, click the Add Required Role Services button.
    9. Select Message Queuing Activation, and in the Add Roles Wizard dialog box, click the Add Required features button and click Next.
    10. On the Web Server IIS page, click Next.
    11. On the Select Role Services page, under Security section, select Basic Authentication, Windows Authentication, Digest Authentication, and in the Performance section, verify that the Static Content Compression and Dynamic Content Compression check boxes are checked.
    12. Select IIS 6 Management Compatibility option and verify that .NET Extensibility check box is checked and click Next.
    13. Click Install.
    14. In the Installation Result page, observe the configuration of the application server and web server. Click Close.
    15. In the Server Manager window, select Features and then select Add Features.
    16. In the Select Features wizard, check the RPC over HTTP Proxy check box, and in the Add Features Wizard dialog box, click the Add Required Role Services button and click Next.
    17. On the Web Server (IIS) page, click Next twice.
    18. Click Install.
    19. On the Installation Results page, click Close.

12. Prerequisite software for installing the Microsoft Exchange 2010 server.

    1. Install Microsoft .NET Framework 3.5 SP1
    2. Install Windows Power Shell v2.0. KB-968930x64
    3. Install 2007 Office System Converter: Microsoft Filter Pack

13. Install Microsoft Exchange Server 2010.

    1. Insert the Microsoft Exchange Server 2010 CD-ROM.
    2. Choose Start, and in the Open dialog box, type cmd
    3. Open a command prompt and navigate to the root of the Exchange Server 2010 CD.
    4. Type Setup.com/PrepareLegacyExchangePermissions and press Enter.
    5. Type Setup.com/PrepareSchema and press Enter.
    6. Type Setup and press Enter.
    7. In the Exchange Server 2010 Setup window, select the Step 3: Choose Exchange language option.
    8. Click Install only languages from the DVD.
    9. Click in Step 4 Install Microsoft Exchange.
    10. In the Exchange Server 2010 Setup Introduction page, click Next.
    11. Accept the license agreement and click Next.
    12. On the Error Reporting page, click Next.
    13. In the Installation type page, click Next.
    14. On the Exchange Organization page, type My First Organization and click Next.
    15. On the Client Settings page, select No and then click Next.
    16. On the Configure Client Access server external domain page, click Next.
        • On the Customer Experience Improvement Program page, click Next.
        • The Readiness Checks page verifies the requirements for the Exchange Server to be installed. After it is verified, click Install.
        • If prompted, install any necessary updates.
        • After the installation, click Finish.
        • In the Exchange Management console, expand Microsoft Exchange On-Premises and click Toolbox to launch the Best Practices Analyzer tool. Correct any issue that the tool finds.
        • Click Get Critical Update For Microsoft Exchange to install further updates for the Exchange Server.
        • Restart the computer.

14. Press Ctrl+Alt+Delete and log on as Administrator.

15. Create a domain user account for each student in the class. (This course was developed using a first name of student, a last name of ##, user logon names of student##, and a password of password. For instance: the instructor was student00, the first student was student01, and so on.)

    1. Choose Start→All Programs→Microsoft Exchange Server 2010→Exchange Management Console. .
    2. Expand Microsoft Exchange On-Premises and click the plus sign next to Recipient Configuration to expand it.
    3. Click the Mailbox icon, right-click and choose New Mailbox.
    4. If necessary, in the New Mailbox window, on the Introduction page, select the User Mailbox option and click Next.
    5. If necessary, on the User Type page, select the New User option and click Next.
    6. On the User Information page, type the first name as student
    7. Type the last name as ##
    8. Type the user logon name as student## (with no spaces).
    9. Enter and confirm a password of password and click Next.
    10. In the Alias text box, type the user name as student## (with no spaces).
    11. Check the Specify the mailbox database rather than using the database automatically selected check box.
    12. Click Browse, and in the dialog box, view the database selected and click OK.
    13. Click Next.
    14. On the Archive Settings page, click Next.
    15. On the New Mailbox page, verify the configuration summary and click New.
    16. On the Completion page, click Finish.
    17. Repeat steps (c) through (p) until all student domain user accounts are created.

16. Create the Conference Room A resource.

    1. Open the Exchange Management console.
    2. Expand Recipient Configuration.
    3. Right-click the Mailbox icon and select New Mailbox.
    4. In the New Mailbox window, on the Introduction page, select Room Mailbox and click Next.
    5. On the User Type page, verify that New User is selected and click Next.
    6. On the User Information page, enter the information mentioned below and click Next.
       • First Name: Conference
       • Last Name: Room A
       • User Logon Name: ConferenceRoomA

    7. In the Mailbox Settings page, in the Alias text box, type Conference Room A
    8. Check Specify the mailbox database rather than using a database automatically selected and click Browse.
    9. View the database selected and click OK.
    10. Click Next.
    11. In the Archive Settings page, click Next.
    12. On the New Mailbox page, on the Completion page, click New and then on the Completion page, click Finish.
    13. Similarly, create Conference Rooms B and C.

17. Create the TV and VCR equipment mailboxes.

    1. Display the New Mailbox window.
    2. On the Introduction page, select Equipment Mailbox and click Next.
    3. On the User Type page, verify that New User is selected and click Next.
    4. On the User Information page, enter the information mentioned below and click Next.
       • First Name: TV
       • User Logon Name: TV

    5. In the Mailbox Settings page, in the Alias text box, type TV
    6. Check the Specify the mailbox database rather than using a database automatically selected check box and click Browse.
    7. View the database selected and click OK.
    8. Click Next.
    9. In the Archive Settings page, click Next.
    10. On the New Mailbox page, on the Completion page, click New and then click Finish.
    11. Repeat steps (18 a) – (18 j), entering the information given below on the User Information page.
        • First Name: VCR
        • User Logon Name: VCR

18. Grant administrator rights to Student00.

    1. Choose Start→All Programs→Administrator Tools→Active Directory Users and Computers.
    2. Expand company.internal.com
    3. In the Active Directory Users And Computers window, select Users, and in the right pane, right-click student00 and choose Properties.
    4. In the student00 Properties dialog box, select the Member of Tab and click Add.
    5. In the Select Groups window, click Advanced and then click Find Now.
    6. In the Search Results list, select Enterprise Admin.
    7. Click OK twice.
    8. Click Apply and click OK.
    9. Close Active Directory Users And Computers.

Set Up Each Student Workstation

1. Complete the installation of Windows XP Professional on a blank hard drive.

   1. On the Welcome screen, press Enter.
   2. Agree to the license agreement.
   3. Create a 20 GB partition.
   4. Format the partition by using the NTFS File System (Quick) format.
   5. If necessary, modify the regional and language options and click Next.
   6. Enter your name and organization.
   7. Enter the appropriate computer name and administrator password for each computer in the classroom. For example:
      • Computer00 with a password of p@ssw0rd
      • Computer01 with a password of p@ssw0rd
      • Computer02 with a password of p@ssw0rd

   8. Set the correct date, time, and time zone and click Next.
   9. The machine gets restarted, and in the Welcome to Microsoft Windows page, click Next.
   10. In the Help protect your PC page, select the Help protect my PC by turning on Automatic Updates now option and click Next.
   11. In the Who will use this computer page in Your name text box, type the user name and click Next.
   12. In the Thank you! page, click Finish.
   13. Choose Start→Control Panel.
   14. Double-click Network Connections
   15. Right-click the Local Area Connection and choose Properties.
   16. In the Local Area Connection Properties dialog box, select Internet Protocol (TCP/IP) and click Properties.
   17. In the Internet Protocol (TCP/IP) Properties dialog box, select the Use the following IP address option and enter the following information:
       • IP address: 192.168.40.201
       • Subnet Mask: 255.255.255.0
       • Default Gateway: 192.168.40.200
       • Preferred DNS Server: 192.168.40.200

   18. Click OK and click Close.
   19. Close the Network Connection window.
   20. Install XP Professional Service Pack 3. Use the Service Pack installation defaults.

2. Add printers.

   1. Choose Start→Printers and Faxes.
   2. In the Printer Tasks section, click Add A Printer and follow the prompts.

   If you do not have a physical printer installed, right-click the printer and choose Pause Printing to prevent any print error message.

3. Configure the computer to the member of the domain.

   • Right-click My Computer and choose Properties.
   • In the System Properties dialog box, select the Computer Name tab and click Change.
   • In the Computer Name Changes dialog box, click More.
   • In the DNS Suffix and Net BIOS Computer Name dialog box, type company.internal.com and click OK.
   • In the Computer Name Changes dialog box, in the Member of section, select Domain and type company.internal.com and click OK.
   • In the Computer Name Changes dialog box, enter the user name as Administrator and the password as p@ssw0rd and click OK.
   • In the Computer Name Changes message box, click OK.
   • Click OK to restart the computer.
   • In the System Properties dialog box, click OK.
   • In the System Settings Change message box, click Yes.
   • Similarly, configure the other computers to the domain.
   • In the User Domain field, type Company

4. Log on to the Company domain as student## with a password of password

5. Perform a complete installation of Microsoft® Office Professional Plus 2010.

6. Log on to the Company domain as student## with a password of password

7. Configure Microsoft® Office Outlook™ 2010.

   1. From the taskbar, choose Start→All Programs->Microsoft Office->Microsoft Outlook 2010.
   2. In the Microsoft Outlook 2010 Startup wizard, click Next.
   3. In the E-mail Accounts page, verify that Yes is selected and click Next.
   4. On the Auto Account Setup page, click Next.
   5. In the Security Alert message box click Yes.
   6. On the Configuration page, click Next and click Finish.
   7. In the User Name dialog box, click OK to accept the default user name and initials.
   8. In the Microsoft Office 2010 Activation Wizard dialog box, click Next to activate the Office 2010 application.
   9. When the activation of Microsoft Office 2010 is complete, click Close to close the Microsoft Office 2010 Activation Wizard dialog box.
   10. In the Security Alert message box, click Yes twice.

Download and Install Microsoft Windows Desktop Search Tool 4.0

1. Open Internet Explorer and browse to http://www.microsoft.com.

2. In the list of Microsoft sites, click Downloads and Trials.

3. In the Downloads and Trials window, click Download Center.

4. In the Microsoft Download Center page, in the Product Families section, click Windows.

5. In the list of downloads, locate the WindowsSearch-KB940157-XP-x86-enu.exe link and click it.

6. In the WindowsSearch-KB940157 page, click Continue.

7. In the Install The Genuine Windows Validation Component - Microsoft Internet Explorer window, in the Alternate Validate Method section, click Genuine Windows Validation, Alternate Method.

8. In the Genuine Windows Validation Continued - Microsoft Internet Explorer window, in the Run The Validation Tool section, click Continue.

9. In the File Download - Security Warning dialog box, click Run. Wait for the download to complete.

10. In the Internet Explorer - Security Warning dialog box, click Run to run the downloaded component.

11. In the Windows Genuine Advantage dialog box, click Copy To Clipboard to copy the validation code.

12. In the Genuine Windows Validation Continued - Microsoft Internet Explorer window, in the Enter Your Validation Code section, click the text box and paste the validation code.

13. Click Validate.

14. In the Internet Explorer dialog box, click Yes.

15. In the Microsoft Download Center, click Download to download the Windows Desktop Search tool.

16. In the File Download - Security Warning dialog box, click Run. Wait for the download to complete.

17. In the Internet Explorer - Security Warning dialog box, click Run to install the downloaded Windows Desktop Search tool.

18. In the Windows Search Setup dialog box, click Next.

19. In the Licence Agreement page, select I Agree and click Next.

20. In the Congratulations page, click Finish to complete the installation.

Download and Install Internet Explorer 8

1. Open Internet Explorer and browse to http://www.microsoft.com/windows/internet-explorer/worldwide-sites.com.

2. Scroll down and, in the Internet Explorer 8 For Windows XP Service Pack 2 (SP2) section, click Download.

3. Select a country and click the operating system type.

4. In the File Download-Security warning dialog box, click Run.

5. In the Install Windows Internet Explorer 8 wizard, select I do not want to participate right now and click Next.

6. Click I accept.

7. In the Get the latest updates page, click Next.

8. In the Internet Explorer installation is complete page, click Restart now (recommended).

9. Once the installation is complete, log in as the user.

For the Instructor

1. Verify that there are enough user names. There should be a user name for you and for each student in the class.

2. Assign students to work in pairs.

3. Provide a placecard identifying each computer's user name.

Note:	The Production version of Microsoft® Office® Professional Plus 2010 has been used to perform this course setup.

Set Up the Data File

1. Log on to each student workstation as the domain\student## user.

2. On each student workstation, on the course CD-ROM, open the 084595 folder. Then, open the Data folder. Run the 084595dd.exe self-extracting file located within. This will install a folder named 084595Data on your C drive. This folder contains all the data files that you will use to complete this course. If your course did not come with a CD, please go to http://elementkcourseware.com to download the data files.

3. On each student workstation, copy the Contacts (the Contact files are indicated by the .msg file extension) from the C:\084595Data\Contacts folder to the Contacts folder in Outlook, and then set the Contacts folder view to Business Cards.

   1. In Windows Explorer, open the 084595Data folder.
   2. Choose Start→All Programs→Microsoft Office→Microsoft Office Outlook 2010 to open Microsoft Office Outlook 2010.
   3. Return to Windows Explorer and select all MSG files within the C:\084595Data\Contacts folder.
   4. Choose Edit→Copy.
   5. Return to Microsoft Office Outlook 2010.
   6. Open the Contacts view in Outlook.
   7. Choose Edit→Paste.
   8. Set the Contacts view to Business Cards.

4. Assign the students to work in pairs.

5. Send the following mail messages. The subject and message for each of the mail message is as follows:

   • First email message.
     • From student00 to all students.
     • Subject: Change in schedule
     • Message: There is a change in the scheduled recruitment drive. Will keep you posted on further updates.

   • Second email message.
     • From all students to student00.
     • Reply to the change in schedule email message.
     • Message: Thank You.

   • Third email message.
     • From student00 to all students.
     • Subject: Lunch
     • Message: Shall we go for lunch?

   • Fourth email message.
     • From all students to student00.
     • Reply to the lunch email message.
     • Message: Will let you know in a short while.

   • Fifth email message.
     • From student00 to all students.
     • Reply to the lunch email message.
     • Message: Shall we go this Saturday?

   • Sixth email message.
     • From all students to student00.
     • Reply to the lunch email message.
     • Message: Saturday is fine with us.

   • Seventh email message.
     • From Samantha Alvarez to all students.
     • Subject: Request for information
     • Message: Hi, Please let me know when an interview can be scheduled. Thanks.

   • Eighth email message.
     • From student00 to all students.
     • Subject: System training
     • Message: The system training plan for the junior recruitment executives needs to be discussed.

   • Ninth email message.
     • From student00 to all students.
     • Subject: Resume of Nancy
     • Message: Please find attached the resume of Nancy.
     • Attach the Resume of Nancy Coleman.docx from the C:\084595Data\MailAttachments folder.

   • Tenth email message.
     • From Susan Yong to student00, and all students.
     • Subject: Registration information
     • Message: We have some positions vacant in our organization. Please register with our agency for further information.

   • Eleventh email message.
     • From student00 to all students.
     • Subject: Contact information
     • Message: Please find attached the contact details for Barry Cole.
     • Attach the Contact details Barry Cole as a Business card from the C:\084595Data\MailAttachments folder.

   • Twelfth email message.
     • From each student machine to a partner student machine.
     • Subject: New job posting
     • Message: Hello, Please find attached the job description for the post of a technical writer. 1. Strong technical knowledge and analytical skills. 2. Good grasp of technical terminologies. 3. Good research and documentation skills. 4. Prepare catalogs, user manuals, online help documents. 5. Work closely with SMEs and freeze technical content.

   • Thirteenth email message.
     • From all students to student00.
     • Subject: Recruitment news.
     • Message: Have you heard of the Recruitment News newsletter?

   • Fourteenth email message.
     • From student00 to all students.
     • Subject: Schedule
     • Message: Do we need to meet to plan the next schedule for recruitment?
     • Note: Delete this email from the Inbox of all students.

   • Fifteenth email message.
     • From student00 to all students.
     • Subject: Training schedule
     • Message: The new training schedule for the coming year will be finalized next week.

   • Sixteenth email message.
     • From each student machine to a partner student machine and to student00.
     • Reply to the Training schedule email message.
     • Message: Looking forward to the new training schedule.

   • Seventeenth email message.
     • From student00 to all students.
     • Subject: Recruitment of candidates
     • Message: The interview for new candidates is scheduled for next Friday.

   • Eighteenth email message.
     • From student00 to all students.
     • Subject: Vacation policy issues
     • Message: The new vacation policy issues are open for discussion. Please schedule a meeting to discuss them.

   • First Meeting Request.
     • From student00 to all students.
     • Subject: Accommodation arrangement
     • Upcoming Thursday 3.00 PM - 3.30 PM.
     • Location: Conference Room A

   • Second Meeting Request.
     • From student00 to all students.
     • Subject: Travel arrangement
     • Upcoming Thursday 9.00 AM - 9.30 AM.
     • Location: Conference Room B

Customize the Windows Desktop

Customize the Windows desktop to display the My Computer and My Network Places icons on the student and instructor systems.

1. Right-click the desktop and choose Properties.

2. Select the Desktop tab.

3. Click Customize Desktop.

4. In the Desktop Items dialog box, check My Computer and My Network Places.

5. Click OK and click Apply.

6. Close the Display Properties dialog box.

Before Every Class

1. Log on to the Company domain using student## as the user name and password as the password.

2. In Outlook, delete the following items:

   • All contacts
   • All tasks (including any recurring tasks)
   • All meetings and appointments (all occurrences)
   • All Inbox messages and folders created during the course
   • All Sent Item folder messages
   • All Draft folder messages

3. Empty the contents of the Deleted Items folder.

4. Reset the color categories to the default color names.

5. Delete any existing file from the 084595Data folder.

6. Extract a fresh copy of the course data files from the CD-ROM provided with the course manual, or download the data files from http://elementkcourseware.com.