Outlook 2007:
Basic
Frequently asked questions and instructor notes
All our courses assume that each student has a personal computer to use during the class. Our hands-on approach to learning requires they do. This topic gives information on how to set up the classroom to teach this course. It includes minimum requirements for the students’ personal computers, setup information for the first time you teach the class, and setup information for each time that you teach after the first time you set up the classroom.
You’ll need a server computer that is connected to a classroom network for this course. Make sure the classroom computers meet the following system requirements before starting your setup.
The Windows operating system and the Microsoft Office 2007 suite are subject to continual updating by Microsoft. The versions of each that you install are by definition different from the versions that we used to prepare this course in December 2006. The setup process described here may vary slightly from what you will encounter. This also applies to activities and screen shots throughout the course.
Hardware requirements
Server computer
The server computer should have:
· A keyboard and a mouse
· A Pentium 550 MHz processor (or higher)
· 256 MB RAM (512 MB recommended)
· 3.5 GB available hard disk space
· A CD-ROM drive
· An SVGA at 1024 × 768, or higher, resolution monitor
· A connection to a network printer
· Two network cards and relevant cabling
Student computer requirements
Each student’s personal computer should have:
· A keyboard and a mouse
· A Pentium 500 MHz processor (or higher)
· 256 MB RAM (or higher)
· 3 GB available hard disk space
· A CD-ROM drive
· An SVGA at 1024 × 768,
or higher, resolution monitor
· A connection to a network printer
· A network card and relevant cabling
Software requirements
Server computer
The server computer will need the following software:
· Windows 2003 Server Standard or Enterprise Edition
· Exchange 2003 Standard or Enterprise Edition
Student computer requirements
Each student’s personal computer will need the following software:
· Windows XP with Service Pack 2 or Windows
Vista
· Microsoft Office Outlook 2007, Microsoft
Office Word 2007, and Microsoft Office Excel 2007
Network requirements
The following network components and connectivity are also required
for this course:
· Internet access, for the following purposes:
· Downloading the latest critical updates and
service packs from www.windowsupdate.com
· Completing activities A-2 and A-3 in the
unit titled “E-mail” and activities B-2 and B-3 in the unit titled “E-mail management”
· Downloading the student data files from
www.courseilt.com (if necessary)
· A hub or switch and relevant cabling to connect each student computer to the classroom network
· Hotmail and POP3 Internet accounts for each
student to complete activities A-2 and A-3 in the unit titled “E-mail”
First-time setup instructions
The first time you teach this course, you’ll need to perform the following steps to set up the server computer.
Setting up the server
1 With the assistance of the system administrator for the training center, identify the computer to be used as the mail server.
2 Start the installation of Windows Server 2003 by inserting the installation CD. On the Welcome to Setup screen, press Enter.
3 On the Windows Licensing Agreement screen, read the license, and then press F8 to agree to it.
4 Select a partition and press Enter.
Note: If a partition doesn’t exist, you’ll need to create one before completing step 4. Select the unpartitioned space, press C, enter the size for the partition, and then press Enter.
5 Select “Format the partition using the NTFS file system” and press Enter.
6 In the Windows Server 2003 Setup Wizard, on the Regional and Language Options screen, click Next.
7 On the Personalize Your Software screen, enter your name in the Name box. (Any name other than Administrator or guest will do.) Enter “Outlander Spices” in the Organization box. Click Next.
8 On the Product Key screen, enter your product key. Click Next.
9 On the Licensing Modes screen, verify that Per server is selected and specify the number of concurrent connections as 20. Click Next.
10 On the Computer Name and Administrator Password screen, in the Computer name box, enter SERVER1. In the Administrator password and Confirm password boxes, enter password. Click Next.
11 In the warning box that appears, click Yes.
12 On the Modem Dialing Information screen, enter your area code. Click Next.
13 On the Date and Time Settings screen, verify that the current date and time and the time zone are displayed. Click Next.
14 On the Network Settings screen, select custom network settings and configure Internet Protocol (TCP/IP) with a an appropriate static IP address supplied by your network administrator (such as 192.168.1.150) and a subnet mask (click the Subnet mask box). Enter an appropriate IP address (such as 192.168.1.1) as the default gateway.
15 Use the IP address supplied by your network administrator as the Preferred DNS server. Click Next.
16 Join the default workgroup named WORKGROUP.
17 Wait for a few minutes so that Windows Server 2003 is installed, and perform the final tasks.
18 After the server restarts, log on as Administrator. Close the Manage Your Server screen.
19 Activate Windows.
20 Install the latest critical updates and service packs from www.windowsupdate.com. When the system restarts, log on as Administrator.
21 Click Start and choose Run. Enter dcpromo and click OK to start the Active Directory Installation Wizard.
a Click Next twice.
b On the Domain Controller Type screen, verify that “Domain controller for a new domain” is selected. Click Next.
c On the Create New Domain screen, verify that “Domain in a new forest” is selected. Click Next.
d On the New Domain Name screen, in the “Full DNS name for new domain” box, enter OutlanderSpices.com. Click Next.
e On the NetBIOS Domain Name screen, verify that the NetBIOS Name is OUTLANDERSPICES. Click Next.
f On the Database and Log Folders screen, accept all default folder location for storing database and log files. Click Next.
g On the Shared System Volume screen, accept the default folder location. Click Next.
h If the DNS service is not configured, the Active Directory Installation Wizard will open the DNS Registration Diagnostics screen. Otherwise, wait for the installation of Active Directory to finish.
i If the DNS Registration Diagnostics screen appears, verify that the following option is selected:
Install and configure DNS server on this computer, and set this computer to use this DNS server as its preferred DNS server (if DNS is not configured)
Click Next.
j On the Permissions screen, select “Permissions compatible with pre-Windows 2000 server operating systems.” Click Next.
k On the Directory Services Restore Mode Administrator Password screen, in the Restore Mode Password box, enter password. In the Confirm password box, enter password. Click Next.
l View the Summary page. Click Next.
m After Active Directory is configured, click Finish.
n Click Restart Now.
o Log on as Administrator. From the Log on to list, select OUTLANDERSPICES (if necessary).
Setting up Internet Information Server (IIS)
1 Click Start and choose Manage Your Server (if the page is not already displayed).
2 Under Managing Your Server Roles, click Add or remove a role. The Configure Your Server Wizard appears. Click Next.
3 On the Server Role screen, select Application server (IIS, ASP.NET). Click Next.
4 Under Application Server Options, do the following:
a Check FrontPage Server Extensions.
b Check Enable ASP.NET.
c Click Next.
5 View the Summary page and click Next.
6 Click Finish when the installation is complete.
Installing SMTP Service, NNTP Service, and World Wide Web Publishing Service
1 Click Start and choose Control Panel, Add or Remove Programs.
2 Click Add/Remove Windows Components.
3 From the Components list, select Application Server, and then click Details. Then do this:
a Select Internet Information Services (IIS) and click Details.
b Under Subcomponents of IIS, check NNTP Service, SMTP Service, and World Wide Web Service.
c Click OK twice. Click Next.
d Wait until components are installed and configured. Click Finish.
4 Close the Add or Remove Programs window.
5 Remove POP3 e-mail services if your classroom environment can’t support POP3 e-mail services. (From the Control Panel, choose Add or Remove Programs. Click Add/Remove Windows Components in the Add or Remove Programs dialog box. Select E-mail Services, click Details, and clear POP3 Service and POP3 Service Web Administration.)
6 Close the Add or Remove Programs window (if necessary).
Installing the Windows Support Tools
1 On the installation CD, browse to the Support folder.
2 Select the Tools folder.
3 Double-click SUPTOOLS.MSI. Click Next.
4 Read and agree to the license and click Next.
5 Click Finish.
Setting up the Domain Security Policy
1 Click Start and choose Administrative Tools, Domain Security Policy to open the Default Domain Security Settings window.
2 In the left pane, expand Account Policies.
3 Click Password Policy.
a Disable the “Password must meet complexity requirements” option.
b Set the minimum password length to zero characters.
4 Close the Default Domain Security Settings window.
Setting up the Exchange Server
1 Start the Microsoft Exchange Server 2003 setup. Under Deployment, click Exchange Deployment Tools.
2 Select Deploy the first Exchange 2003 server.
3 Click New Exchange 2003 Installation.
4 Verify or perform each of the steps listed for a new Exchange 2003 Installation.
a Verify that Windows Server 2003 is installed.
b Verify that NNTP, SMTP, World Wide Web services, and ASP.NET are installed.
c Click Start and choose Run. Enter DCDiag /f:<name of log file> and click OK. Review the DCDiag log file for any errors or warnings.
d Click Run ForestPrep now. When the Microsoft Exchange Installation Wizard appears, click Next. Read and agree to the license and click Next. Enter your product identification key and click Next. In the Action column, verify that ForestPrep is listed and click Next. When ForestPrep is complete, click Finish.
e Click Run DomainPrep now. When the Microsoft Exchange Installation Wizard appears, click Next. Read and agree to the license and click Next. Enter your product identification key and click Next. In the Action column, verify that DomainPrep is listed and click Next. When DomainPrep is complete, click Finish.
5 Click Run Setup now.
6 When the Microsoft Exchange Installation Wizard appears, click Next.
7 Read and agree to the license. Click Next.
8 Enter your product identification key and click Next.
9 On the Component Selection screen, observe the default selections, and then click Next.
10 On the Installation Type screen, verify that “Create a new Exchange Organization” is selected. Click Next.
11 Edit the Organization Name box to read Outlander Spices. Click Next.
12 Under Licensing Agreement, select “I agree that I have read and will be bound by the license agreements for this product.” Click Next.
13 On the Installation Summary screen, click Next.
14 During the Microsoft Exchange Domain preparation step, if a Microsoft Exchange Installation Wizard message box appears, click OK.
15 Wait until all components have been installed, and click Finish. (You might have to wait a long time for the installation to be completed.)
16 When the installation is complete, click Exit to close the Microsoft Exchange Server dialog box.
17 Click Start and choose Shut Down. In the Shut Down Windows dialog box, from the “What do you want the computer to do” list, select Restart.
18 Under Shutdown Event Tracker, from the Option list, select Application Installation (Planned). Click OK.
Setting up users on the server
1 Click Start and choose Administrative Tools, Active Directory Users and Computers to open the Active Directory Users and Computers console.
a Expand OutlanderSpices.com.
b Right-click Users and choose New, User.
c In the Active Directory Users and Computers console, under your domain name, select Users and create a user account for each student and one instructor account. For the account names, use StudentXX where XX represents a two-digit number (01, 02, 03, and so on); for example, Student01, Student02, Student03… Student25. Create at least nine student accounts. In addition, create two accounts named Instructor and Projector.
d For each account, in the second step of the New Object – User dialog box, do the following:
· Clear the “User must change password at next logon” option.
· Check “User cannot change password.”
· Check “Password Never Expires.”
e For each account, in the third step of the New Object – User dialog box, verify that “Create an Exchange mailbox” is checked and that Alias, Server, and Mailbox Store information appears for the user. This will ensure that Exchange mailboxes are created for each user.
f Click Next, and then click Finish.
2 Right-click the Instructor user you just created and choose Add to a group. Then, do this:
a Click Object Types. Select Groups. Click OK.
b Click Advanced.
c Click Find Now. From the Search result list, select Domain Admins. Click OK twice.
d In the confirmation box, click OK.
3 Close the Active Directory Users and Computers console.
First-time student computer setup instructions
The first time you teach this course, you’ll need to perform the following steps to set up each student computer.
1 Install Windows XP with Service Pack 2 on an NTFS partition according to the software manufacturer’s instructions.
Note: You can also use Windows Vista, but the screen shots in this course were taken using Windows XP, so students’ screens will look somewhat different.
2 Use custom network settings to configure Internet Protocol (TCP/IP). Enter a static IP address for each student computer with a subnet mask. (Use internal IP addresses in a range such as 192.168.1.51, and so on.)
3 Name the computers COMPUTER01, COMPUTER02, COMPUTER03, and so on. Make all classroom computers part of the domain named OUTLANDERSPICES.
4 Use the server’s IP address (192.168.1.150) as the preferred DNS server.
5 After installing Windows XP on each student computer, log on to each computer as Administrator.
6 Install the latest critical updates and service packs from www.windowsupdate.com. When the system restarts, log on as Administrator.
7 Install Microsoft Office 2007 according to the software manufacturer’s instructions, as follows:
a When prompted for the CD key, enter the code included with your software.
b Select the Customize installation option and click Next.
c Activate the Installation Options tab.
d For Microsoft Office Word, Microsoft Office Outlook, Office Shared Features, and Office Tools, click the drop-down arrow and choose Run all from My Computer.
e Set all but the following to Not Available: Microsoft Office Word, Microsoft Office Outlook, Office Shared Features, and Office Tools.
f Click Install Now.
g On the last screen of the Office 2007 installer, click Go to Office Online. Internet Explorer displays the Office Online Web site, and the installer window closes.
h On the Office Online Web page, activate the Downloads tab.
i Download and install any available updates.
j Close Internet Explorer.
8 Configure the computer’s location information. This is necessary for completing the activities in the contact management unit; a modem is not required:
a Open Control Panel.
b Click Printers and Other Hardware. Click Phone and Modem Options.
c Enter the local area code and click OK.
d Close Control Panel.
9 Log off and log on to each computer with the relevant user name (StudentXX). This name matches the student’s Windows Server 2003 user account name. (From the Log on to list, select OUTLANDERSPICES.)
10 If the operating system is Windows XP, then launch the Control Panel, open the Display Properties dialog box, and apply the following settings:
· Theme — Windows XP
· Screen resolution — 1024 by 768 pixels
· Color quality — High (24 bit) or higher
11 On each computer, start Outlook 2007. Follow the on-screen prompts in the Outlook 2007 Setup Wizard. If an Instant Search window appears, check “Do not show this message again” and click No. If a dialog box asks about synchronizing RSS feeds, click No.
a Check Manually configure server settings or additional server types. Click Next.
b In the E-mail Accounts dialog box, from the Server Type list, select Microsoft Exchange Server. Click Next.
c Under Exchange Server Settings, enter the Microsoft Exchange Server Name as SERVER1, enter the student’s user name (StudentXX), and click Next. This name matches the student’s Windows user account name.
d Finish the Outlook Setup Wizard.
12 If a User Name dialog box appears, click OK. Maximize the Outlook window and close Outlook.
13 From the instructor’s workstation, send a message to all students that says “Welcome to Outlook 2007” in the Subject field. Enter a message of your choice in the Message area.
14 From the instructor’s workstation, send a message to all students that says “Your second message” in the Subject field. Enter a message of your choice in the Message area.
15 If necessary, download the student data files for the course. You can download the data directly to student machines, to a central location on your own network, or to a disk.
a Connect to www.courseilt.com/instructor_tools.html.
b Click the link for Microsoft Outlook 2007 to display a page of course listings, and then click the link for Outlook 2007: Basic.
c Click the link for downloading the data disk files, and follow the instructions that appear on your screen.
16 Open an Internet Explorer window on all student computers, and set the home page to the index.htm file in the Unit_01 student data folder. Close Internet Explorer.
Setup instructions for every class
Every time you teach this course, you’ll need to perform the following steps to set up the server and each student computer.
Server computer
1 Remove the student accounts created for the previous class.
a At the server, choose Start, Administrative Tools, Active Directory Users and Computers.
b Expand OutlanderSpices.com.
c Open the Users folder.
d In the Name list, right-click each student name.
e Choose Delete to delete the student account.
2 Delete all Exchange Mailboxes from the server using the Exchange System Manager. After a mailbox has been marked as deleted, you need to purge it manually. In the mailbox listing, right-click the mailbox and choose Purge.
3 Create new student accounts for the class.
4 Create new Exchange Mailboxes for each student.
Student computers
1 At each student workstation, reformat the hard drive and perform the setup for the student computer.
2 Copy the student data files to the Student Data folders of each workstation. (See the instructions in the preceding section about how to download the data files.)
Topic B: Frequently asked questions
There are no frequently asked questions for this course at this time.
Topic C: Course notes
There are no notes for this course at this time.
Topic D: Additional information
There is no additional information for this course at this time.