Topic-Level Outline
Days: 1
Prerequisites: Windows XP: Basic or equivalent experience
Unit 1: Getting started
Topic A:0 Exploring the GroupWise environment
A-1: Starting GroupWise
A-2: Exploring the GroupWise main window
A-3: Customizing the environment
Topic B:0 Getting Help
B-1: Exploring GroupWise Help
B-2: Using context-sensitive Help
Unit 2: Working with mail
Topic A:0 Reading and creating messages
A-1: Exploring the Mailbox
A-2: Reading a message in the Mail From window
A-3: Reading a message in QuickViewer
A-4: Creating and sending a message
A-5: Formatting a message
A-6: Using the Spell Checker features
Topic B:0 Handling messages
B-1: Attaching a file to a message
B-2: Reading a file attachment
B-3: Replying to a message
B-4: Forwarding a message
B-5: Deleting and restoring a message
B-6: Retracting a message
B-7: Moving a message to the Checklist folder
Topic C:0 Setting mail properties
C-1: Sending a high-priority message
C-2: Classifying a message
C-3: Requesting a return receipt
Topic D:0 Personalizing and categorizing messages
D-1: Personalizing a message
D-2: Categorizing a message
D-3: Creating new categories
D-4: Viewing all messages in a category
Unit 3: Managing address books
Topic A:0 Using address books
A-1: Addressing a message by using an address book
A-2: Sending a message to multiple recipients
A-3: Creating and using a mail group
A-4: Creating a personal address book
Topic B:0 Working with contacts
B-1: Adding a contact
B-2: Editing a contact’s information
Unit 4: Working with the Calendar
Topic A:0 Using calendars
A-1: Exploring the Calendar folder
A-2: Examining Calendar views
A-3: Creating a calendar
A-4: Printing a calendar
Topic B:0 Working with posted appointments
B-1: Scheduling a posted appointment
B-2: Modifying a posted appointment
B-3: Scheduling a recurring posted appointment
B-4: Scheduling an All Day Event
Topic C:0 Scheduling meetings
C-1: Scheduling an appointment for others
C-2: Accepting an appointment invitation
C-3: Scheduling a meeting by using the Busy Search feature
Unit 5: Managing tasks and reminder notes
Topic A:0 Working with tasks
A-1: Adding a task
A-2: Rescheduling a task
A-3: Marking a task as completed and deleting it
A-4: Assigning a task
A-5: Accepting a task
Topic B:0 Working with reminder notes
B-1: Creating a posted reminder note
B-2: Rescheduling a posted reminder note
B-3: Assigning a reminder note
B-4: Accepting a reminder note
Unit 6: Managing the Mailbox
Topic A:0 Working with the Mailbox and the Notify program
A-1: Changing Mailbox views
A-2: Using the Notify program
Topic B:0 Working with rules
B-1: Creating a rule
B-2: Editing a rule
B-3: Disabling a rule
Topic C:0 Finding and filtering items
C-1: Finding an item
C-2: Creating and clearing a filter
Unit 7: Advanced e-mail techniques
Topic A:0 Working with personal folders
A-1: Creating a personal folder
A-2: Moving a message to a personal folder
A-3: Deleting a folder
Topic B:0 Working with documents
B-1: Creating a document
B-2: Sharing your documents
B-3: Attaching a document reference to a message
B-4: Modifying a library document
B-5: Saving an item as a document
Topic C:0 Sharing your Mailbox
C-1: Granting access rights to other users
C-2: Accessing another user’s Mailbox
C-3: Returning to your Mailbox
C-4: Revoking access rights
C-5: Removing a user from the proxy list
Unit 8: Sending instant messages
Topic A:0 Using GroupWise Messenger
A-1: Logging on to and closing GroupWise Messenger
A-2: Adding a contact
A-3: Sending an instant message
A-4: Archiving a conversation
A-5: Sending an e-mail message
Topic B:0 Working with the status feature
B-1: Changing your status
B-2: Creating a custom status option