Second Edition
Topic-Level Outline
Days: 1
Prerequisites: Outlook
2003: Basic or equivalent experience
Unit 1: Customizing Outlook
Topic A: The Outlook environment
A-1: Creating a custom toolbar
A-2: Customizing the menu bar
A-3: Deleting custom toolbars and resetting the menu bar
A-4: Observing customizable options
A-5: Changing the startup folder to Calendar
A-6: Customizing the Reading pane
Topic B: Groups and shortcuts
B-1: Creating a group
B-2: Creating a shortcut
Unit 2: Messages
Topic A: Searching and filtering messages
A-1: Using the Find feature
A-2: Finding messages by using Advanced Find
A-3: Applying filters to messages
A-4: Removing filters from messages
Topic B: Customizing messages
B-1: Using message formats
B-2: Using message stationery
B-3: Creating custom stationery
B-4: Modifying delivery options
Unit 3: The Inbox
Topic A: Organizing the Inbox folder
A-1: Sorting messages
A-2: Grouping messages
A-3: Removing groups from the Inbox
A-4: Assigning categories to messages
Topic B: Setting rules
B-1: Using the Rules Wizard
B-2: Observing a rule in action
B-3: Using the Out of Office Assistant
B-4: Turning off the Out of Office Assistant
Topic C: Managing your mailbox
C-5: Using Mailbox Cleanup
C-6: Archiving mail messages manually
C-7: Archiving mail messages automatically
C-8: Restoring archived messages
Topic D: Alternate e-mail methods
D-1: Creating unique e-mail signatures for multiple accounts
D-2: Creating and modifying a distribution list
Unit 4: Folders
Topic A: The Notes folder
A-1: Creating and modifying notes
A-2: Forwarding notes
A-3: Customizing notes
A-4: Assigning a contact to a note
Topic B: The Journal folder
B-1: Creating an automatic Journal entry
B-2: Creating a Journal entry manually
B-3: Opening a Journal entry
B-4: Modifying a Journal entry
B-5: Assigning a contact to a Journal entry
B-6: Changing Journal views
Topic C: The Calendar folder
C-1: Booking resources for a meeting
C-2: Customizing Calendar view
C-3: Printing Calendar
C-4: Saving Calendar as a Web page
C-5: Creating group schedules in Calendar
C-6: Sending a meeting request to a Calendar group
C-7: Publishing free/busy information
Topic D: The Contacts folder
D-1: Forwarding contact information
D-2: Sorting contacts
D-3: Creating and importing a vCard into contacts
D-4: Distributing free/busy information
Topic E: Business Contact Manager
E-1: Discussing Business Contact Manager
Unit 5: Templates and forms
Topic A: Working with templates
A-1: Creating a template using stationery
A-2: Using a template to compose a message
Topic B: Forms
B-1: Opening a form in design mode
B-2: Adding fields to a form
B-3: Testing a form
B-4: Saving a form as a template
B-5: Sending a form to collect data
Unit 6: Integration
Topic A: Outlook components
A-1: Creating a task for a contact
Topic B: Importing and exporting data
B-1: Importing Excel data into the Contacts folder
B-2: Exporting Outlook data to an Access database
Unit 7: Public, shared, and offline folders
Topic A: Public folders
A-1: Creating a public folder
A-2: Examining folder permissions
A-3: Securing a public folder
A-4: Posting an item to a public folder
A-5: Editing an item in a public folder
A-6: Deleting an item in a public folder
A-7: Deleting a public folder
Topic B: Sharing your Outlook folders
B-1: Granting permission to view your Inbox
B-2: Opening a shared Inbox
B-3: Removing shared permissions on your Inbox
B-4: Setting a private appointment
B-5: Sharing a Calendar
B-6: Removing shared permissions from a Calendar
B-7: Sharing Contacts information
B-8: Sharing Tasks
Topic C: Offline folders
C-1: Switching between offline and online states
C-2: Downloading Address Book for offline use
C-3: Adding a Send/Receive group to offline folders
C-4: Synchronizing offline items manually
C-5: Synchronizing offline folders automatically
C-6: Disabling an offline folder
Unit 8: Newsgroups and e-mail security
Topic A: Newsgroups
A-1: Connecting to a news server
A-2: Subscribing to newsgroups
A-3: Reading newsgroup articles
A-4: Discussing newsgroup article posting
A-5: Unsubscribing from a newsgroup
Topic B: Security
B-1: Exploring e-mail security options
B-2: Exploring security zone settings
B-3: Discussing digital signatures and message encryption
B-4: Discussing Web beacons
Appendix A: Microsoft Office Specialist exam objectives map
Topic A: Comprehensive exam objectives