Second Edition
Frequently asked questions and instructor notes
All our courses assume that each student has a personal computer to use during the class. Our hands-on approach to learning requires that they do. This topic gives information on how to set up the classroom to teach this course. It includes minimum requirements for the students’ personal computers, setup information for the first time you teach the class, and setup information for each time that you teach it after the first time you set up the classroom.
System requirements
You need a server computer that’s connected to a classroom network for this course. Make sure the classroom computers meet the following system requirements before starting your setup.
Server computer requirements
The server computer should have:
· A keyboard and a mouse
· Pentium 550 MHz processor (or higher)
· 256 MB RAM (512 MB recommended)
· 4 GB available hard disk space
· SVGA monitor (800×600 minimum resolution support)
· A connection to a network printer (optional)
· Network card and relevant cabling
· Windows 2003 Server Enterprise Edition
· Exchange 2003 Enterprise Edition
· A connection to the Internet
Student computer requirements
Each student’s personal computer should have:
· A keyboard and a mouse
· Pentium 233 MHz processor (or higher)
· 128 MB RAM (256 MB recommended)
· 4 GB available hard disk space
· CD-ROM drive
· SVGA monitor (800×600 minimum resolution support)
· Network card and appropriate cabling
· A connection to a network printer (optional)
· Windows 2000 Professional
· Microsoft Outlook 2003, Word 2003, Excel 2003, and Access 2003
· Hotmail account for each student
· Internet access, if you want students to complete all of the activities in Units 3 and 8, and for downloading the Student Data files from www.courseilt.com
First-time server computer setup instructions
The first time you teach this course, you need to perform the following steps to set up the server computer.
Setting up the server
1 With the assistance of the system administrator for the training center, identify the computer to be used as the mail server.
2 Install Windows Server 2003 Enterprise Edition according to the software manufacturer’s instructions. Select NTFS as the file system.
3 In the Windows Server 2003 Setup Wizard, when prompted, enter your name in the Name box. (Any name other than Administrator or guest will do.) In the Organization box, enter Outlander Spices. Click Next.
4 Under Licensing Modes, specify the number of concurrent connections as 50. Click Next.
5 In the Computer name box, enter SERVER1. Enter password as the Administrator password. Click Next.
6 Click Yes in the warning box that appears.
7 Verify that the current date and time and time zone are displayed. Click Next.
8 Select custom network settings and click Next.
9 Use custom network settings to configure Internet Protocol (TCP/IP) with a private static IP address (using a format similar to 192.168.0.245) and subnet mask (click the Subnet mask box).
10 Use an appropriate IP address as the Preferred DNS server. Click OK, and then click Next.
11 Join the default workgroup named WORKGROUP.
12 Wait for a few minutes so that Windows Server 2003 installs and performs the final tasks.
13 After the server restarts, log on as Administrator. Then, close the Manage Your Server window.
14 Run Dcpromo.exe to start the Active Directory Installation Wizard.
a Click Next twice.
b Under Domain Controller Type, verify that “Domain controller for a new domain” is selected. Click Next.
c Under Create a new, verify that “Domain in a new forest” is selected. Click Next.
d Under New Domain Name, in the “Full DNS name for new domain” box, enter OutlanderSpices.com. Click Next.
e Under NetBIOS Name, verify that the NetBIOS Name is OUTLANDERSPICES. Click Next.
f Under Database and Log folders, accept all file-location defaults. Click Next.
g Under Shared System Volume, accept all file-location defaults. Click Next.
h If the DNS service isn’t configured, the Active Directory Installation Wizard will open the DNS Registration Diagnostics screen. Otherwise, wait for the installation of Active Directory to finish.
i On the DNS Registration Diagnostics screen, verify that the following option is selected:
Install and configure DNS server on this computer, and set this computer to use this DNS server as its preferred DNS server (if DNS is not configured)
Click Next.
j Under Permissions, select “Permissions compatible with pre-Windows 2000 server operating systems.” Click Next.
k Under Directory Services Restore Mode Administrator Password, in the Restore Mode Password box, enter password. In the Confirm password box, enter password. Click Next.
l View the Summary page. Click Next.
m After Active Directory is configured, click Finish.
n Click Restart Now.
o Log on as Administrator. From the Log on to list, select OUTLANDERSPICES, if necessary.
Setting up Internet Information Server (IIS)
1 Choose Start, Manage Your Server (if the page is not already displayed).
2 Under Managing Your Server Roles, click Add or remove a role. The Configure Your Server Wizard will appear. Click Next.
3 Under Server Role, select Application server (IIS, ASP.NET). Click Next.
4 Under Application Server Options, do the following:
a Check FrontPage Server Extensions.
b Check Enable ASP.NET.
c Click Next.
5 View the summary page and click Next.
6 Click Finish when the installation is complete.
Installing SMTP Service, NNTP Service, and World Wide Web Publishing Service
1 Choose Start, Control Panel, Add or Remove Programs.
2 Click Add/Remove Windows Components.
3 From the Components list, select Application Server, and then click Details. Then, do the following:
a Check ASP.NET
b Select Internet Information Services (IIS) and click Details.
c Under Subcomponents of IIS, check NNTP Service, SMTP Service, and World Wide Web Service.
d Click OK twice. Click Next.
e Wait until components are installed and configured, and then click Finish.
4 Close the Add or Remove Programs window.
5 Remove POP3 e-mail services, if necessary. (From the Control Panel, choose Add or Remove Programs. Click Add/Remove Windows Components in the Add or Remove Programs dialog box. Select E-mail Services, click Details, and clear POP3 Service and POP3 Service Web Administration.)
6 Close the Add or Remove Programs window, if necessary.
Setting up the Domain Security Policy
1 Choose Start, Administrative Tools, Domain Security Policy to open the Default Domain Security Settings window.
2 In the left pane, expand Account Policies.
3 Click Password Policy. Then:
· Disable the “Password must meet complexity requirements” option.
· Set the minimum password length to zero characters.
4 Close the Default Domain Security Settings window.
Setting up the Exchange Server
1 Start the Microsoft Exchange Server 2003 setup.
2 Under Install, click Exchange Server Setup.
3 After the setup files are copied to a temporary directory, click Next on the Welcome screen.
4 Under License Agreement, select I agree. Click Next.
5 Under Component Selection, observe the defaults and click Next.
6 Under Installation Type, verify that “Create a new Exchange Organization” is selected. Click Next.
7 Edit the Organization Name box to read Outlander Spices. Click Next.
8 Under Licensing Agreement, select “I agree that I have read and will be bound by the license agreements for this product.” Click Next.
9 The Installation Summary page appears. Click Next.
10 During the Microsoft Exchange Domain preparation step, when the Microsoft Exchange Installation Wizard message box appears, click OK.
11 Wait until all components have been installed and click Finish. (You might have to wait a long time for the installation to be complete.)
12 When the installation is complete, click Exit to close the Microsoft Exchange Server dialog box.
13 Choose Start, Shut Down. In the Shut Down Windows dialog box, from the “What do you want the computer to do” list, select Restart.
14 Under Shutdown Event Tracker, from the Option list, select Application Installation (Planned). Click OK.
Applying updates
Install the latest critical updates and service packs from www.windowsupdate.com. When the system restarts, log on as Administrator.
Creating a Public Folder
1 Start the Exchange System Manager: Click Start, and then choose All Programs, Microsoft Exchange, System Manager.
2 Create the Public Folder, Sales.
a In the left pane, expand Folders.
b Right-click Public Folders and choose New, Public Folder…
c Name the folder Sales and click OK.
3 Verify the default permission role.
a Right-click the Sales folder and choose Properties.
b Activate the Permissions tab and click Client Permissions.
c Verify that the Default Role is Author.
d Close the Exchange System Manager.
Setting up users on the server
1 Start the Active Directory Users and Computers console.
a Choose Start, Administrative Tools, Active Directory Users and Computers.
b Expand OutlanderSpices.com.
c Right-click Users and choose New, User.
d In the Active Directory Users and Computers console, under your domain name, select Users and create a user account for each student. For the account names, use StudentXX, where XX represents a two-digit number (01, 02, 03, and so on); for example, Student01, Student02, Student03… Student20. Create at least nine student accounts, enough for the maximum number of students you anticipate in any one class.
e For each student account, in the second step of the New Object – User dialog box, do the following:
· Clear the “User must change password at next logon” option.
· Check “User cannot change password.”
· Check “Password Never Expires.”
f For each student account, in the third step of the New Object – User dialog box, verify that “Create an Exchange mailbox” is checked and that Alias, Server, and Mailbox Store information appears for the user. This ensures that Exchange mailboxes are created for each user.
g Click Next. Click Finish.
2 In the Active Directory
Users and Computers console, create a user accounts named Instructor,
Printer, and Projector. Configure passwords as you did for the student
accounts.
3 Right-click the Instructor user you just created, and choose Add to a group. Then, do this:
a Click Object Types. Select Groups. Click OK.
b Click Advanced.
c Click Find Now. From the Search result list, select Domain Admins. Click OK twice.
d In the confirmation box, click OK.
4 Close the Active Directory Users and Computers console.
First-time student computer setup instructions
The first time you teach this course, you need to perform the following steps to set up each student computer.
1 Install Microsoft Windows 2000 Professional on an NTFS partition according to the software manufacturer’s instructions. (You can also use Windows XP Professional, although the screen shots in this course were taken using Windows 2000 Professional, and students’ screens might look somewhat different.)
2 Use custom network settings to configure Internet Protocol (TCP/IP). Enter a static IP address for each student computer with a subnet mask. (Use internal IP addresses in a range such as 192.168.0.101, and so on.)
3 Use an appropriate IP address as the preferred DNS server.
4 Name the computers COMPUTER01, COMPUTER02, COMPUTER03, and so on. Make all classroom computers part of the domain called OUTLANDERSPICES.
5 After installing Windows 2000 on each student computer, log on to each computer as Administrator.
6 In the Getting Started with Windows 2000 screen, clear the “Show this screen at startup” check box. Click Exit.
7 Install the latest critical updates and service packs from www.windowsupdate.com. When the system restarts, log on as Administrator.
8 Install Microsoft Office 2003 according to the software manufacturer’s instructions, as follows:
a When prompted for the CD Key, enter the 25-character code included with the software.
b In the New User Information box, for First name User logon name enter Student01, Student02, Instructor, and so on; leave the initials box and Last name box blank; and enter Outlander Spices as the organization. Click Next.
c Check “I accept the terms in the License Agreement.” Click Next.
d Select the Custom Install option. Click Next.
e Clear the check box next to PowerPoint, Publisher, and InfoPath. Then, check “Choose advanced customization of applications.” Click Next.
f Next to Microsoft Office Word, click the down-arrow and choose Run all from My Computer.
g Next to Microsoft Office Excel, click the down-arrow and choose Run all from My Computer.
h Next to Microsoft Office Access, click the down-arrow and choose Run all from My Computer.
i Next to Microsoft Office Outlook, click the down-arrow and choose Run all from My Computer.
j Next to Office Shared Features, click the down-arrow and choose Run all from My Computer.
k Next to Office Tools, click the down-arrow and choose Run all from My Computer.
l Click Next. Then, click Install to start the installation.
m When the installation is complete, click Finish.
9 Log on to each computer with the relevant user name (StudentXX). This name matches the student’s Windows Server 2003 user account name. (From the Log on to list, select OUTLANDERSPICES.)
10 In the Getting Started with Windows 2000 screen, clear the “Show this screen at startup” check box. Click Exit.
11 Adjust the computer’s display properties as follows:
a Open the Control Panel and double-click Display to open the Display Properties dialog box.
b On the Settings tab, change the Colors setting to True Color (24 bit) and the Screen area to 800 by 600 pixels.
c On the Appearance tab, set the Scheme to Windows Classic.
d Click OK. If you are prompted to accept the new settings, click OK and click Yes. Then, if necessary, close the Display Properties dialog box.
12 At each computer, start Outlook 2003 and set up an Exchange e-mail account. Follow the on-screen prompts in the Outlook 2003 Setup Wizard.
a In the E-mail Accounts dialog box, from the Server Type list, select Microsoft Exchange Server. Click Next.
b Under Exchange Server Settings, enter the Microsoft Exchange Server Name as SERVER1, enter the student’s user name (StudentXX), and click Next. This name matches the student’s Windows 2000 user account name.
c Finish the Outlook Setup Wizard.
13 In Outlook 2003 set up a Hotmail e-mail account.
a Choose Tools, E-mail Accounts.
b Add a new e-mail account. Click Next.
c Select the connection type. Use HTTP for Hotmail accounts. Click Next.
d Enter the account information. Click Next.
e Click Finish.
14 In the Outlook window, choose Tools, Options to open the Options dialog box. On the Mail Format tab, verify that “Use Microsoft Office Word 2003 to edit e-mail messages” is checked. Click OK.
15 Turn off the Office Assistant, as follows:
a If the Office Assistant is not displayed, choose Help, Show the Office Assistant.
b Right-click the Office Assistant and choose Options to open the Office Assistant dialog box.
c Clear “Use the Office Assistant” and click OK.
d When you’re done, close Outlook.
16 At each student workstation, configure an Internet connection for some of the activities. You will need to check with your network administrator for specific details on establishing an Internet connection in the classroom. The general procedure is as follows:
a On the Desktop, double-click the Internet Explorer icon. If you are connected to the Internet, close Internet Explorer. If the Internet Connection Wizard appears, continue these steps.
b In the Internet Connection Wizard, at the step Set Up Your Internet Mail Account, under Do you want to set up an internet mail account now?, select No.
c Continue the steps in the Wizard.
17 Open the Control Panel and double-click Internet Options to open the Internet Properties dialog box. Click Use Blank, click OK.
18 On each student computer, disable the Language Bar. To do so:
a In the Control Panel, double-click Text Services to open the Text Services dialog box.
b Click Language Bar to open the Language Bar Settings dialog box.
c Clear “Show the Language bar on the desktop” and click OK.
d Click OK to close the Text Services dialog box.
e Close the Control Panel.
19 If necessary, install a printer driver. If a printer was connected to the computer during the installation of Windows, there will be a driver installed for that printer. If not, you should install a standard PostScript printer driver, such as the HP LaserJet 5.
20 From the instructor’s workstation, send two messages to all students. The Subject fields of the two messages should contain Invitation and Urgent, respectively. Use any text in the message bodies.
21 From the instructor’s workstation, compose a message to all students with the subject Announcement. In the message body, type “Class schedules will be posted later today.” Then, do this:
a In the message window, click Options to open the Message Options dialog box.
b Click Categories to open the Categories dialog box.
c Under Available categories, check Time & Expenses.
d Click OK. Then, in the Message Options dialog box, click Close.
e Send the message to all students.
22 Before starting the class, ensure that, in the Outlook window of all student computers, only the three messages from the instructor are kept unread.
23 For Unit 8, each student will need a valid e-mail account in order to access the Microsoft newsgroup (msnews.microsoft.com). A Hotmail account is recommended.
24 If necessary, download the Student Data files for the course. You can download the student data directly to student machines, to a central location on your own network, or to a disk.
a Connect to www.courseilt.com/instructor_tools.html.
b Click the link for Microsoft Outlook 2003 to display a page of course listings, and then click the link for Outlook 2003: Advanced, Second Edition.
c Click the link for downloading the Student Data files, and follow the instructions that appear on your screen.
25 In Outlook 2003, copy three contacts into the Contacts folder as follows:
a After copying the student data to the student machine, open Windows Explorer and navigate to the folder for Unit_04.
b Select Davis Lee, John Long, and Roger Williams, and copy them to the Clipboard
c In Outlook 2003, activate Contacts. (If there are already some contacts in the right pane, verify that one is selected.)
d Choose Edit, Paste.
Setup instructions for every class
Every time you teach this course, you need to perform the following steps to set up the server and each student computer.
Server computer
1 Remove the student and instructor accounts created for the previous class.
a At the server, choose Start, Administrative Tools, Active Directory Users and Computers.
b Expand OutlanderSpices.com.
c Open the Users folder.
d In the Name list, right-click each student name.
e Choose Delete to delete the selected account.
2 Use the Exchange System Manager to delete all Exchange Mailboxes from the server. After a mailbox is marked as deleted, you’ll need to purge it manually. In the mailbox listing, right-click the mailbox and choose Purge.
3 Create new student accounts for the class.
4 Create new Exchange Mailboxes for each student and the instructor.
Student computer
1 At each student workstation, reformat the hard drive, install Windows 2000 Professional, and the re-install Outlook 2003, Access 2003, Excel 2003, and Word 2003. Use the preceding instructions for running the Outlook Setup Wizard.
2 Delete the contents of the Student Data folder, if necessary. (If this is the first time you’re teaching the course, create a folder called Student Data at the root of the hard drive.)
3 Copy the Student Data files to the Student Data folder of each workstation. (See the instructions in the preceding section about how to download the data files.)
Topic B: Frequently asked questions
There are no frequently asked questions for this course at this time.
Topic C: Course notes
There are no notes for this course at this time.
Topic D: Additional information
There is no additional information for this course at this time.