Topic-Level Outline
Days: 0.5
Prerequisites: None
Unit 1: Introduction to organizational learning
Topic A: Organizational learning overview
A-1: Understanding the basics of organizational learning
A-2: Relating organizational learning to knowledge management
A-3: Aligning company vision with a knowledge management strategy
Topic B: Knowledge assessment
B-1: Building a knowledge assessment team
B-2: Performing a knowledge assessment
Unit 2: Knowledge transfer
Topic A: Knowledge transfer process
A-1: Encouraging knowledge transfer
A-2: Empowering employees
A-3: Offering incentives
Topic B: Transfer reluctance
B-1: Overcoming knowledge transfer reluctance
B-2: Addressing reluctant behavior
Topic C: Knowledge transfer technology
C-1: Selecting KM tools
C-2: Identifying the challenges in knowledge transfer
Unit 3: Knowledge management systems
Topic A: Knowledge Management system selection
A-1: Preparing to select a knowledge management system
A-2: Selecting a knowledge management system
Topic B: System management
B-1: Choosing system elements to monitor
B-2: Monitoring the system
Unit 4: System deployment
Topic A: Pilot projects
A-1: Understanding a pilot project
A-2: Developing a pilot project
Topic B: Knowledge management leadership
B-1: Identifying the qualifications of a knowledge management leader
B-2: Identifying the characteristics of a knowledge management leader