Business Problem Solving
 

Topic-Level Outline

             Days:           1

Prerequisites:           None

             Unit 1 :           Problem solving basics

           Topic A: 0   Fundamentals of problem solving

           A-1:           Discussing problem solving

           A-2:           Handling problems

           A-3:           Identifying problems

           Topic B: 0   Effective problem-solving approaches

             B-1:             Discussing effective problem-solving approaches

             Unit 2 :           Problem solving in the corporate world

           Topic A: 0   Problem solvers

           A-1:           Identifying problem solvers and their skills

           Topic B: 0   The corporate problem-solving culture

             B-1:             Identifying the corporate culture

             Unit 3 :           Problem-solving process

           Topic A: 0   Identifying problems

           A-1:           Analyzing the situation

           A-2:           Gathering information

           A-3:           Identifying solution criteria

           Topic B: 0   Committing to a solution

           B-1:           Generating solutions

           B-2:           Choosing the best solution

           B-3:           Implementing a solution

           Topic C: 0   Confirming problem elimination

             C-1:             Measuring solution success

             C-2:             Managing solution project

             C-3:             Communicating problem-solving changes

             Unit 4 :           Critical thinking and information analysis

           Topic A: 0   Critical thinking

           A-1:           Developing reasoning skills

           A-2:           Developing logic skills

           Topic B: 0   Quantitative analysis

           B-1:           Discussing quantitative analysis techniques

           B-2:           Examining financial analysis techniques

           B-3:           Discussing forecasting techniques

           Topic C: 0   Qualitative analysis

             C-1:             Discussing qualitative analysis techniques

             C-2:             Thinking creatively in problem solving

             C-3:             Using analogies in problem solving

             C-4:             Discussing mind mapping

             Unit 5 :           Problem-solving teams

           Topic A: 0   Managing problem-solving teams

           A-1:           Building a problem-solving team

           A-2:           Conducting team meetings

           Topic B: 0   Driving a successful team

  B-1:  Encouraging team members

  B-2:  Interacting with team members