Frequently asked questions and instructor notes
In addition to a manual, each student should be provided with a pad and pens or pencils for jotting down notes questions. Students should have a comfortable place to sit and ample table space to spread out their materials.
Computer requirements
If you wish to use the PowerPoint presentations, you’ll need the following:
· A Pentium-class or better computer
· A keyboard and a mouse
· A sound card and speakers
· Windows 98, NT, 2000, or XP
· A minimum of 32MB of RAM, depending on your operating system
· CD-ROM drive
· A Super-VGA monitor
· An overhead monitor projector
· PowerPoint 2000 or later, or PowerPoint Viewer
Classroom requirements
· A white board or flip chart and markers
Downloading the PowerPoint presentations
To download the PowerPoint files for this course:
1 Connect to www.courseilt.com/instructor_tools.html.
2 Click the link for Communications to display a page of course listings, and then click the link for E-mail Etiquette.
3 Click the link for downloading the PowerPoint files, and follow the instructions that appear on your screen.
Topic B: Frequently asked questions
1 Does this course map to any NETg courses? If so, which one(s)?
Yes. This course maps to:
· E-mail Etiquette: E-mail in the Workplace
Course number: 45231
· E-mail Etiquette: Using E-mail to
Communicate Successfully
Course number: 45232
· E-mail Etiquette: Writing Effective
E-mail Messages
Course number: 45233
Topic C: Course notes
There are no notes for this course at this time.
Topic D: Additional information
There is no additional information for this course at this time.