Frequently asked questions and instructor notes
In addition to a manual, each student should be provided with a pad and pens or pencils for jotting down notes questions. Students should have a comfortable place to sit and ample table space to spread out their materials.
Computer requirements
If you wish to use the PowerPoint presentations, you�ll need the following:
���� A Pentium-class or better computer
���� A keyboard and a mouse
���� A sound card and speakers
���� Windows 98, NT, 2000, or XP
���� A minimum of 32MB of RAM, depending on your operating system
���� CD-ROM drive
���� A Super-VGA monitor
���� An overhead monitor projector
���� PowerPoint 2000 or later, or PowerPoint Viewer
Classroom requirements
���� A white board or flip chart and markers
Downloading the PowerPoint presentations
To download the PowerPoint files for this course:
1�� Connect to www.courseilt.com/instructor_tools.html.
2�� Click the link for Communications to display a page of course listings, and then click the link for E-mail Etiquette.
3�� Click the link for downloading the PowerPoint files, and follow the instructions that appear on your screen.
Topic B:�� Frequently asked questions
1��� Does this course map to any NETg courses? If so, which one(s)?
Yes. This course maps to:
���� E-mail Etiquette: E-mail in the Workplace
Course number: 45231
���� E-mail Etiquette: Using E-mail to
Communicate Successfully
Course number: 45232
���� E-mail Etiquette: Writing Effective
E-mail Messages
Course number: 45233
Topic C:�� Course notes
There are no notes for this course at this time.
Topic D:�� Additional information
There is no additional information for this course at this time.