Cross-cultural Business Communication
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Frequently asked questions and instructor notes

Topic A0:�� Classroom setup

In addition to a manual, each student should be provided with a pad and pens or pencils for jotting down notes and questions. Students should have a comfortable place to sit and ample table space to spread out their materials.

Computer requirements

If you wish to use the PowerPoint presentation, you�ll need the following:

���� A Pentium-class or better computer

���� A keyboard and a mouse

���� A sound card and speakers

���� Windows 98, NT, 2000, or XP

���� A minimum of 32MB of RAM, depending on your operating system

���� CD-ROM drive

���� A Super-VGA monitor

���� An overhead monitor projector

���� PowerPoint 2000 or later, or PowerPoint Viewer

Classroom requirements

���� A white board or flip chart and markers

���� A printout of the Path data file for each student

���� One printout of the Story data file

First-time setup instructions

The first time you teach this course, you�ll need to perform the following steps:

1�� Download the PowerPoint presentations for the course to your computer.

a�� Connect to www.courseilt.com/instructor_tools.html.

b�� Click the link for Business and Office Skills to display a page of course listings, and then click the link for Cross-cultural Business Communication.

c�� Click the link for downloading the PowerPoint files, and follow the instructions that appear on your screen.

2�� Download the data for the course to your computer.

a�� Connect to www.courseilt.com/instructor_tools.html.

b�� Click the link for Business and Office Skills to display a page of course listings, and then click the link for Cross-cultural Business Communication.

c�� Click the link for downloading the data disk files, and follow the instructions that appear on your screen.

3�� Print one copy of the Story and Completed Path documents from the Unit_03 data file folder for the instructor. The Completed Path is also included in the PowerPoint slide show.

Topic B:�� Frequently asked questions

1��� Does this course map to any NETg courses? If so, which one(s)?

Yes. This course maps to:

����� Cross-Cultural Business Communication: Understanding Cultural Differences
Course number: 45221

����� Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills
Course number: 45222

���� Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations
Course number: 45223

Topic C:�� Course notes

There are no notes for this course at this time.

Topic D:�� Additional information

There is no additional information for this course at this time.