Business Etiquette
 

Frequently asked questions and instructor notes

Topic A0:            Classroom setup

In addition to a manual, each student should be provided with a pad and pens or pencils for jotting down notes or questions. Students should have a comfortable place to sit and ample table space to spread out their materials.

Computer requirements

If you wish to use the PowerPoint presentation, you’ll need the following:

·     A Pentium-class or better computer

·     A keyboard and a mouse

·     A sound card and speakers

·     Windows 98, NT, 2000, or XP

·     A minimum of 32 MB of RAM, depending on your operating system

·     CD-ROM drive

·     A Super-VGA monitor

·     An overhead monitor projector

·     PowerPoint 2000 or later, or PowerPoint Viewer

Classroom requirements

·     Samples of informal letters from magazines or books.

·     Sets of index cards depending on the number of students. The cards can have themes of flowers, animals, sportsmen, presidents, pop stars, actors, and so on. Each set can have four to five cards. Each card in a set will have the name of an element of that set written on it. For example, cards belonging to the set of flowers will have rose, jasmine, chrysanthemum, tulip, or orchid written on them.

First-time setup instructions

The first time you teach this course, you’ll need to download the PowerPoint presentations for the course to your computer. Here’s how:

1            Connect to www.courseilt.com/instructor_tools.html.

2            Click the link for Business and Office Skills to display a page of course listings, and then click the link for Business Etiquette.

3    Click the link for downloading the PowerPoint files, and follow the instructions that appear on your screen.

 

Topic B:            Frequently asked questions

1          Does this course map to any NETg courses? If so, which one(s)?

Yes. This course maps to:

·       Business Etiquette: Office Protocol
Course number: 45251

·       Business Etiquette: Communicating in Today's Workplace
Course number: 45252

·       Business Etiquette: Business Functions and Travel
Course number: 45253

 

Topic C:            Course notes

There are no notes for this course at this time.

 

Topic D:            Additional information

There is no additional information for this course at this time.