Outlook 2013: Basic, MOS Edition

Outlook 2013:

Basic

Topic-Level Outline

�� Days:� 1

�� Prerequisites:� Prerequisite or equivalent experience

�� Unit 1�:� Getting started

�� Topic A: 0� The program window

�� A-1:�� Exploring the Outlook window

�� A-2:�� Examining the Folder pane

�� A-3:�� Accessing folders

�� A-4:�� Navigating tabs

�� A-5:�� Using the Reading pane

�� Topic B: 0� Outlook Today

�� B-1:�� Accessing folders from Outlook Today

�� B-2:�� Customizing Outlook Today

�� Unit 2�:� Email basics

�� Topic A: 0� Reading messages

�� A-1:�� Exploring the Inbox

�� A-2:�� Previewing and reading a message

�� Topic B: 0� Creating and sending messages

�� B-1:�� Creating and sending a message

�� B-2:�� Working with automation features

�� B-3:�� Formatting a message

�� B-4:�� Checking a message�s spelling

�� B-5:�� Pasting content from an Office document

�� Topic C: 0� Working with messages

�� C-1:�� Replying to a message

�� C-2:�� Forwarding a message

�� C-3:�� Inserting a hyperlink

�� C-4:�� Deleting and restoring a message

�� Topic D: 0� Handling attachments

�� D-1:�� Sending and forwarding attachments

�� D-2:�� Inserting, attaching, and compressing images

�� D-3:�� Previewing and saving an attachment

�� Topic E 0: Printing messages and attachments

�� E-1:�� Printing messages and attachments

�� Unit 3�:� Email management

�� Topic A:0 Setting message options

�� A-1:�� Defining delivery options

�� A-2:�� Specifying a delayed email delivery

�� A-3:�� Specifying an email reply address

�� A-4:�� Using delivery and read receipts

�� A-5:�� Flagging an email message

�� A-6:�� Using the Reminders window

�� Topic B: 0� Organizing the Inbox folder

�� B-1:�� Changing views

�� B-2:�� Arranging, sorting, and filtering messages

�� B-3:�� Using Instant Search

�� Topic C 0: Managing junk email

�� C-1:�� Exploring junk email management features

�� Unit 4�:� Contacts

�� Topic A: 0� Working with contacts

�� A-1:�� Exploring and adding contacts

�� A-2:�� Modifying and deleting contacts

�� A-3:�� Attaching items to a contact

�� A-4:�� Adding a contact from the same company

�� A-5:�� Forwarding and saving contacts

�� A-6:�� Viewing your contacts

�� A-7:�� Editing an electronic business card

�� A-8:�� Printing contacts

�� Topic B: 0� Address books

�� B-1:�� Viewing address books

�� B-2:�� Importing contact data from Excel

�� Topic C: 0� Using contact groups

�� C-1:�� Creating and using a contact group

�� C-2:�� Modifying a contact group

�� C-3:�� Forwarding a contact group

�� C-4:�� Adding contact group notes

�� C-5:�� Deleting a contact group

�� Unit 5�:� Tasks

�� Topic A: 0� Working with tasks

�� A-1:�� Exploring the Tasks folder and the To-Do bar

�� A-2:�� Creating and deleting tasks

�� A-3:�� Editing a task

�� A-4:�� Adding a recurring task

�� A-5:�� Viewing tasks

�� A-6:�� Marking a task as completed

�� Topic B: 0� Managing tasks

�� B-1:�� Assigning a task

�� B-2:�� Accepting and declining a task request

�� B-3:�� Sending a task status report

�� B-4:�� Tracking an assigned task

�� B-5:�� Setting task options

�� B-6:�� Printing tasks

�� Unit 6�:� Appointments and events

�� Topic A: 0� Creating and sending appointments

�� A-1:�� Setting up an appointment

�� A-2:�� Adding a recurring appointment

�� A-3:�� Creating an appointment from an email message

�� Topic B: 0� Modifying appointments

�� B-1:�� Editing an appointment�s text

�� B-2:�� Modifying a recurring appointment

�� B-3:�� Deleting and restoring an appointment

�� Topic C: 0� Working with events

�� C-1:�� Adding an event

�� C-2:�� Adding an annual event

�� Topic D: 0� Using Calendar Views

�� D-1:�� Exploring Calendar views

�� D-2:�� Setting Calendar options

�� D-3:�� Displaying multiple time zones

�� D-4:�� Adding holidays to the Calendar

�� D-5:�� Printing a Calendar

�� Unit 7�:� Meeting requests and responses

�� Topic A: 0� Scheduling meetings

�� A-1:�� Creating and sending a meeting request

�� A-2:�� Reading and accepting a meeting request

�� A-3:�� Displaying and hiding calendars

�� A-4:�� Scheduling a meeting

�� A-5:�� Declining a meeting request

�� A-6:�� Adding a recurring meeting

�� A-7:�� Proposing a new time for a meeting

�� A-8:�� Modifying a meeting

�� Topic B: 0� Managing meetings

� B-1:� Reserving resources in a meeting request

� B-2:� Reviewing meeting responses

� B-3:� Adding meeting attendees

� B-4:� Contacting meeting attendees

� B-5:� Canceling a meeting