Outlook 2010:

Advanced

Frequently asked questions and instructor notes

Topic A0:   Classroom setup

All our courses assume that each student has a personal computer to use during the class. Our hands-on approach to learning requires that they do. This topic gives information on how to set up the classroom to teach this course.

In our experience, you cannot install Exchange, SQL Server, and SharePoint on a single server. Doing so might not be completely impossible, but such a setup will be difficult and is not documented here.

This course requires two Windows Server 2008 64-bit Edition servers: one that serves as your domain controller and runs the Exchange Server software; and one that runs Windows SharePoint Services and its required components. If you use a computer with sufficient resources, you can use server virtualization software (Hyper-V, VirtualBox, XenServer, VMWare, and so forth) to run two virtual servers on a single physical computer.

Due to the complexity and time required to complete the server setup, we recommend that you do one of the following:

·    Set up the servers, using a virtualization system. After the setup is complete, use your virtualization system’s tools to save “snapshots” of the working servers.

·    Use a tool such as Acronis TrueImage, Norton Ghost, or CloneZilla to save “images” of your working servers after you have completed the setup.

Either of these methods will enable you to revert to those snapshots or images after class, rather than having to set up the entire environment again.

Hardware requirements

Each classroom server should have:

·    A keyboard and a mouse

·    At least 1.4 GHz 64-bit processor (2 GHz or faster recommended)

·    At least 2 GB RAM (4 GB or greater recommended)

·    At least 100 GB hard drive

·    A DVD-ROM drive

·    SVGA monitor at 1024´768 resolution

The instructor computer and each student computer should have:

·    A keyboard and a mouse

·    At least 1 GHz 32-bit or 64-bit processor

·    At least 1 GB RAM

·    At least 50 GB hard drive with at least 15 GB of available space

·    A DVD-ROM drive

·    A graphics card that supports DirectX 9 graphics with:

–   WDDM driver

–   128 MB of graphics memory (minimum)

–   Pixel Shader 2.0 in hardware

–   32 bits per pixel

·    SVGA monitor


Software requirements

You will need the following software:

·    Windows Server 2008 Standard 64-bit Edition with Service Pack 2

·    Microsoft Exchange Server 2010 Standard Edition

·    Microsoft SharePoint 2010

·    Microsoft SQL Server 2008 R2

·    Windows 7 Professional

·    Microsoft Outlook 2010, which is included with the Microsoft Office 2010 Home and Business, Standard, Professional, and Professional Plus editions

Network requirements

The following network components and connectivity are also required for this course:

·    Internet access, for the following purposes:

–   Downloading the latest critical updates and service packs from www.windowsupdate.com

–   Completing activities throughout the course

–   Downloading the Student Data files from www.axzopress.com

–   Downloading the PowerPoint files from www.axzopress.com

·    A static IPv4 address for each of the classroom servers on the same subnet as the student and instructor computers. You will need a DHCP server available on that subnet and a pool of addresses sufficient for the instructor and student computers.

Classroom setup instructions

Classroom server installation

Before you teach this course, you will need to perform the following steps on both of the classroom servers.

1   Install Windows Server 2008 Standard, using the following information.

a   Don’t go online to get the latest updates for installation.

b   Select the appropriate language, time and currency format, and keyboard or input method.

c   Select Windows Server 2008 Standard (Full Installation).

d   Accept the license agreement.

e   Choose a custom installation. Create at least a 40 GB partition and format it as NTFS.

f    When prompted, enter and confirm a password of !pass1234 for the Administrator account.

g   When prompted, select Work as your network location.

2   If necessary, change your display settings to at least 1024´768.


3   Configure the server, using the Initial Configuration Tasks window.

a   Set the correct time zone and time.

b   Configure networking for the Local Area Connection:

–    If necessary, install a driver for the network adapter.

–    Specify the appropriate static IPv4 addressing parameters, including an IP address, subnet mask, and default gateway address, for your classroom network.

c   On the computer that will be the Exchange server, name the computer winserver. On the computer that will be the SharePoint server, name the computer spserver. Restart when prompted.

d   Install the Web Server (IIS) role.

     i   In the Initial Configuration Tasks window, under Customize This Server, click Add roles. Click Next.

     ii   Select Web Server (IIS) and click Next.

    iii   Select all role services. Click Next.

    iv   If prompted, install any required role services and features.

    v   Click Install.

    vi   When the installation is complete, close the Initial Configuration Tasks window.

4   Turn off Internet Explorer Enhanced Security Configuration.

a   In Server Manager, select the Server Manager console root.

b   Under Security Information, click Configure IE ESC.

c   Under Administrators, select Off. Under Users, select Off. Click OK.

d   Leave Server Manager open.

5   If your copy of Windows Server 2008 Standard Edition didn’t include Service Pack 2, install it now. You can do this from Microsoft’s Windows Update site. (Use caution when allowing Windows Update to install any files newer than SP2, as this course wasn’t keytested using newer patches.)

Exchange Server 2010 installation

Perform the following steps on the computer that will be your Exchange server.

1   Install the Active Directory Domain Services role.

a   In Server Manager, under Roles Summary, click Add roles. Click Next.

b   Select Active Directory Domain Services, and click Next twice. Click Install.

c   Click Start, choose Run, and enter dcpromo. Click Next twice.

d   Select “Create a new domain in a new forest” and click Next.

e   In the FQDN text box, type outlanderspices.com, and click Next.

f    In the Forest functional level list, select Windows Server 2008. Click Next.

g   Verify that DNS server is selected, and click Next. Click Yes.

h   Click Next to accept the default locations for the database folder, the log files folder, and the SYSVOL folder.

i    Enter and confirm !pass1234 as the restore-mode administrator password. Click Next twice.

j    Check “Reboot on completion.”


2   Log on as the domain administrator. In the Initial Configuration Tasks window, check “Do not show this window at logon” and click Close.

3   Insert the Exchange Server DVD into your server’s drive.

4   In the AutoPlay dialog box, click Run Setup.exe.

5   Click “Step 1: Install .NET Framework 3.5 SP1” and follow these steps to install the .NET framework:

a   Internet Explorer opens and a page at the Microsoft downloads site is loaded. Click Download.

b   Click Run to download and run the .NET framework installation file.

c   Click Run again to install the .NET framework.

d   Close all open windows except for Exchange Server.

6   Click “Step 2: Install Windows PowerShell v2” and follow these steps to install the PowerShell component:

a   Internet Explorer opens and a page at the Microsoft support site is loaded. Scroll about halfway down the page to locate the Windows Management Framework Core (WinRM 2.0 and Windows PowerShell 2.0) heading.

b   Download the 64-bit Windows server package by clicking “Download the Windows Management Framework Core for Windows Server 2008 x64 Edition package now.”

c   Run and install the Windows Management Framework Core package.

d   Click Restart Now.

7   Log on as Administrator and then close Server Manager.

8   Use Windows PowerShell to install the required server components:

a   Click Start and choose All Programs, Administrative Tools, Windows PowerShell Modules. If prompted for administrator credentials, enter Administrator as the user and !pass1234 as the password.

b   Type
ServerManagerCmd -ip d:\scripts\Exchange-Typical.xml
and press Enter. The script will install various required components.

c   When returned to the prompt, close Windows PowerShell Modules (either click the X, or type exit and press Enter).

d   Restart your server. (Click Start. Beside the Shutdown and Lock buttons, click the triangle button and choose Restart. From the Option list, select Application Installation (Planned). Click OK.)

9   Log on as Administrator and then close Server Manager.

10  Use the Windows PowerShell to set the NetTcpPortSharing service to start automatically:

a   Click Start and choose Windows PowerShell.

b   At the prompt, type
Set-Service NetTcpPortSharing -StartupType Automatic
and press Enter.

c   Type exit and press Enter.


11  Install the 2007 Office System Converter: Microsoft Filter Pack by following these steps:

a   Open Internet Explorer. In the Address bar, enter http://go.microsoft.com/fwlink/?LinkID=123380

b   Scroll to the bottom of the page. Next to FilterPackx64.exe, click Download.

c   Click Run, and then click Run again. Click Next.

d   Check “I accept the terms in the License Agreement” and click Next.

e   Click OK. Close Internet Explorer.

12  Eject and then insert the Exchange DVD. In the AutoPlay dialog box, click Run Setup.exe.

13  Click “Step 3: Choose Exchange Language option.” Then click “Install only languages from the DVD.”

14  Click “Step 4: Install Microsoft Exchange,” click Next, and follow these steps to install Exchange:

a   Select “I accept the terms in the license agreement” and click Next.

b   With No selected in the Error Reporting options, click Next.

c   With Typical Exchange Server Installation selected, click Next.

d   In the “Specify the name for this Exchange organization” box, enter Outlander Spices and click Next.

e   On the Client Settings page, select No (if necessary) and click Next.

f    Click Next (do not check “The Client Access Server role will be Internet-facing”).

g   Select “I don’t wish to join the program at this time” and click Next.

h   On the Readiness Checks page, you will likely receive a warning message about not installing Exchange 2007 server roles. That is fine. If you receive any failure messages, correct the problems by following the on-screen instructions. You can leave this page of the wizard open and click Retry after correcting problems.

i    Click Install. The Progress page will display the installation progress. Depending on the speed of your server, the installation could take as long as an hour to finish.

j    Click Finish.

k.  Close Exchange Management Console.

15  Click “Step 5: Get critical updates for Microsoft Exchange” and follow these steps to install the updates:

a   If necessary, click “I agree to the Terms of Use for Microsoft Update.”

b   Click Next.

c   Select Use Recommended Settings, and click Install.

d   If updates are found, install them, following the on-screen instructions. Restart if prompted.

16  Click Close. Remove the DVD from your drive.

Creating user accounts for students

You will need to create a user account for yourself and for each student in class. Name your account Instructor, and name each student account Student## where ## is a unique number you assign to each account.

During class, students will work in pairs to complete some activities. If you have an odd number of students, you can work with one of the students as his or her partner. If you have an even number of students, you will need a partner user account (though not a computer) to key through the partnered activities. If necessary, create a Student999 account to use as your partner in a class with an even number of students.

1   Create an account for each student/instructor, as described, by following these steps:

a   In Server Manager, expand Roles, Active Directory Domain Services, Active Directory Users and Computers, and the outlanderspices.com domain.

b   In the Users folder, right-click a blank space and choose New, User.

c   Leave the First Name and Initials fields blank. In the Last Name and Logon Name boxes, enter the account name (for example, Instructor or Student##).

d   Click Next.

e   Enter and confirm a password of !pass1234. Uncheck “User must change password at next logon.” Check “User cannot change password” and “Password never expires.”

f    Click Next. Click Finish.

2   Create a security group and add the user accounts you just created to it by following these steps:

a   In Active Directory Users and Computers, right-click the Users folder and choose New, Group.

b   In the Group name box, enter SP Users. Confirm that Global is selected for the scope and that Security is selected for the type. Click OK.

c   Select all of the user accounts you created, including the Instructor. (Use Shift+click or Ctrl+click to select multiple accounts.)

d   Right-click any of the selected accounts and choose “Add to a group.”

e   In the object names box, enter SP Users. Click Check Names. Click OK twice.

3   Close Active Directory Users and Computers.

4   Close Server Manager.

Creating mailboxes

Mailbox creation in Exchange Server 2010 is not managed through Active Directory, as was done with previous versions of the software. To create mailboxes, you must use an Exchange-specific tool.

1   On the Exchange server, click Start and choose All Programs, Microsoft Exchange Server 2010, Exchange Management Console.

2   Expand Microsoft Exchange on-Premises (winserver.outlanderspices.com).

3   Select Recipient Configuration.

4   In the middle pane, right-click and choose New Mailbox.

5   With User Mailbox selected, click Next.


6   Select Existing users. Click Add.

7   Select all of the accounts you added (use Ctrl+click or Shift+click to select them all) and click OK. Click Next.

8   Click Next. Click New to create a mailbox for each user you selected.

9   Click Finish.

10  Select all of the student mailboxes plus the Instructor mailbox. In the Actions pane, click Enable Archive. Click Yes to acknowledge the licensing requirements.

11  Close the Exchange Management Console.

SharePoint 2010 installation

Perform the following steps on the computer that will be your SharePoint server.

1   Join the classroom domain by following these steps:

a   Configure the SharePoint server to use the Exchange/domain-controller server as its DNS server, as follows:

     i   In Server Manager, click View Network Connections.

     ii   Right-click your network connection and choose Properties.

    iii   Double-click Internet Protocol Version 4 (TCP/IPv4).

    iv   If necessary, select “Use the following DNS server addresses.” Then, in the Preferred DNS server boxes, enter your Exchange server’s IP address. You can enter another DNS server’s address in the Alternate DNS server boxes, if appropriate for your network.

    v   Click OK twice. Close the Network Connections window.

b   In Server Manager, click Change System Properties.

c   Click Change.

d   Beneath Member of, select Domain and enter outlanderspices.com. Click OK.

e   When prompted for credentials, enter the domain administrator’s user name and password. If you followed the setup notes described previously, the credentials should be Administrator and !pass1234.

f    Click OK. Then click OK again, click Close, and click Restart Now.

2   Log on as the domain administrator. In the Initial Configuration Tasks window, check “Do not show this window at logon” and click Close.

3   Configure the Windows Firewall to pass traffic on ports 1433 and 1434 as follows:

a   Click Start and type Firewall. Then click Windows Firewall with Advanced Security.

b   Click Inbound Rules.

c   Click New Rule to open the New Inbound Rule Wizard.

d   Select Port and click Next.

e   Confirm that TCP is selected. In the Specific local ports box, enter 1433, 1434. Click Next.

f    Confirm that “Allow the connection” is selected and click Next.

g   Click Next to permit the connection at the domain, private, and public levels.

h   In the Name box, enter SQL Server. Click Finish.

i    Close Windows Firewall with Advanced Security.


4   Install SQL Server 2008 R2 by following these steps:

a   Insert the SQL Server 2008 R2 DVD into your server’s drive. In the AutoPlay dialog box, click Run Setup.exe.

b   If prompted that the .NET Framework and other components are required, click OK and follow the prompts to install these components. When the .NET installation is complete, click Exit.

c   Click Installation. Then click “New installation or add features to an existing installation.”

d   On the Setup Support Rules page, click OK.

e   If you have a product key available, select “Enter the product key” and then enter the key. Otherwise, select “Specify a free edition” and select Evaluation from the list. Click Next.

f    Accept the software license terms and click Next.

g   Click Install.

h   Correct any problems identified on the Setup Support Rules page of the wizard (ignore the Windows Firewall warning). Click Next.

i    Select All Features With Defaults. Click Next five times to advance to the Server Configuration page of the wizard.

j    On the Server Configuration, Service Accounts page, for SQL Server Agent, point to the Account Name cell, and when the drop-down list appears, select NT AUTHORITY\SYSTEM. Configure the SQL Server Analysis Services to also use the NTAUTHORITY\SYSTEM account. Click Next.

k   Click Next to accept the default Windows authentication mode option.

l    On the Analysis Services Configuration page, click Add Current User and click Next.

m  Select “Install the SharePoint integrated mode default configuration” and click Next.

n   Click Next twice; then click Install. Depending on the speed of your computer, installing the software will likely take considerable time.

o   Click Close and then close the SQL Server Installation Center to finish the installation.

p   Remove the DVD from the drive.

5   Install the software prerequisites for SharePoint 2010 by following these steps:

a   Insert the SharePoint 2010 DVD into your server’s drive.

b   In the AutoPlay dialog box, click Run splash.hta.

c   Click “Install software prerequisites.”

d   Click Next. Accept the license agreement and click Next again.

e   Click Finish.

f    If prompted to restart your server, do so and then log back on as the domain administrator.


6   Install SharePoint 2010 by following these steps:

a   Eject and then insert the SharePoint 2010 DVD into your server’s drive. Run splash.hta.

b   Click Install SharePoint Server.

c   Enter your SharePoint product key and click Continue.

d   Accept the license terms and click Continue.

e   Click Server Farm to install the software in a custom configuration on a single server.

f    Select Complete and click Install Now.

g   At the end of the installation wizard, with “Run the SharePoint Products Configuration Wizard now” checked, click Close.

These SharePoint setup steps do not represent Microsoft’s “best practice” recommendations for a production environment. They are meant to create a usable environment suitable for the classroom.

7   Use the SharePoint Products Configuration Wizard to configure your SharePoint server as follows:

a   Click Next. You’re prompted that some services will be started or reset during configuration. Click Yes.

b   Select “Create a new server farm” and click Next.

c   In the Database server box, enter SPServer. Leave the database name set to SharePoint_Config. In the Username box, enter Outlanderspices\Administrator, and enter !pass1234 in the password box. Click Next.

d   In the Passphrase and Confirm passphrase boxes, enter !pass1234 and click Next.

e   When prompted for a port and security settings, click Next to accept the default settings.

f    Click Next. The wizard will spend a significant amount of time configuring SharePoint and its components. When it’s done, click Finish.

g   Internet Explorer opens. If you’re prompted to turn on the Phishing Filter during these steps, select “Turn on automatic Phishing Filter” and click OK.

h   When prompted to sign up for the Customer Experience Improvement Program, select “No, I don’t wish to participate” and click OK.

i    Click “Start the wizard” to open the server farm configuration wizard.

j    Select “Use existing managed account” and confirm that Outlanderspices\Administrator is selected. Click Next. The server farm configuration wizard may take a considerable amount of time to finish. Leave the browser window open; do not refresh the page or navigate away during this time.

k   In the Title box, enter Outlander Spices Intranet. In the Template Selection area, confirm that Team Site is selected. Click OK.

l    Click Finish.


8   Configure Active Directory synchronization as follows:

a   In SharePoint Central Administration, click Application Management.

b   Click “Manage Services on server.”

c   Next to User Profile Synchronization Service, click Start.

d   In the Password and Confirm password boxes, enter !pass1234 and click OK.

e   It will take a considerable amount of time, perhaps 30 minutes, for the service to start. You can refresh the page to check its progress.

f    Once the service is listed as started, reset IIS by following these steps:

     i   Click Start and choose Command Prompt

     ii   Enter iisreset and press Enter.

    iii   Enter exit and press Enter.

g   Click Application Management. Then click Manage Service Applications. Scroll down. In the list, click the blue (not indented) User Profile Service Application link.

h   Click Configure Synchronization Connections.

If you get a “MOSS MA not found” error, use the Services console to start the two Forefront Identity Manager services. Then try again.

i    Click Create a New Connection. Enter the following information:

–   Connection Name: AD Connection

–   Forest name: Outlanderspices

–   Account name: Outlanderspices\Administrator

–   Password and Confirm password: !pass1234

     Click Populate Containers. Expand the Outlanderspices container. Check Users and then click OK.

j    Click Application Management and then click Manage Service Applications. Scroll down. In the list, click the blue (not indented) User Profile Service Application link.

k   In the People section, click Manage User Properties. In the list, locate Picture and point to it. When the drop-down list appears, select Edit.

l    Scroll down to the Display Settings section. Make sure all three options in this section are checked.

m  In the Add New Mapping section, set the Source Data Connection to AD Connection. From the Attribute list, select thumbnailPhoto. In the Direction list, select Export. Click Add. Click OK.

n   Click Application Management and then click Manage Service Applications. Scroll down. In the list, click the blue (not indented) User Profile Service Application link.

o   Click Start Profile Synchronization.

p   Confirm that Start Incremental Synchronization is selected and click OK. You will be returned to the Manage Profile Service: User Profile Service Application page. The status indicator might not show progress on the synchronization. You can wait a few minutes and refresh the page. Eventually you should see the word Synchronizing in the right column under Profile Synchronization Settings. Refresh the page occasionally until the status is “Idle” again.

q   Confirm that user profiles were imported, as follows: Click Manage User Profiles. In the Find profiles box, enter student and click Find. If prompted to turn on AutoComplete, click Yes.

     You should see a list of all of the student accounts you created earlier in the setup steps. If you don’t, return to the Manage Profile Service: User Profile Service Application page and wait until the process finishes.

9   Configure user permissions to access the SharePoint team site as follows:

a   Click Application Management and then click Manage Web Applications.

b   Click to select SharePoint – 80 and click User Policy.

c   Click Add Users. Click Next. In the Users box, enter SP Users. Click the Check Names button. Check Full Control. Click Finish. Click OK.

d   In the upper-right corner, from the System Account menu, choose My Site.

e   From the Site Actions menu, choose Site Permissions.

f    Check “NT Authority\authenticated users” and click Edit User Permissions.

g   Check Design and Contribute, and click OK.

10  Enable the Activity Feed Timer Job as follows:

a   Click Start and then click All Programs, Microsoft SharePoint 2010 Products, SharePoint 2010 Central Administration.

b   Click Monitoring.

c   Click “Review job definitions.”

d   In the list, locate User Profile Service Application – Activity Feed Job and click it. (It is near the end of the list.)

e   In the Recurring Schedule section, select Minutes, and enter 1 in the box.

f    Click Enable.

11  Enable outgoing SMTP support for SharePoint by configuring the Exchange server as follows:

a   On the Exchange server, log on and open the Exchange Management Console.

b   Expand Server Configuration and select Hub Transport.

c   In the right pane, click New Receive Connector.

d   Enter SharePoint Outgoing Mail in the Name box. Make sure Custom is selected in the list box, and click Next.

e   Click Next to accept the default local network settings.

f    Click Edit. In the starting range box, enter the IP address of your SharePoint server, then click OK. Click Next.

g   Click New, then click Finish to close the dialog box.

h   Double-click the new connector to open its Properties dialog box. Click the Permission Groups tab. Check Anonymous users and click OK.

i    Close the Exchange Management Console and log off.

12  Enable outgoing SMTP support for SharePoint by configuring the SharePoint server as follows:

a   On the SharePoint server, open the Central Administration site.

b   Click System Settings.

c   Click “Configure outgoing e-mail settings.”

d   Enter these settings:

–    Outbound SMTP server: winserver (your Exchange server’s name)

–    From address: administrator@outlanderspices.com

–    Reply-to address: administrator@outlanderspices.com

e   Click OK.

13  Close all windows and log off.

Setting up the instructor and student computers

You will need to perform the following steps to set up the instructor computer and each student computer:

1   Install Windows 7 on an NTFS partition according to the software manufacturer’s instructions, following these additional detail steps:

a   If prompted, click the button specifying to go online and get the latest updates.

b   In the Set Up Windows dialog box, in the “Type a user name” box, type Admin.

c   In the “Type a computer name” box, type Computer## to match the user account names you created for the students. Use Instructor for your computer’s name.

d   Click Next. In the Type a password box, type !pass. In the Password Hint box, type Exclamation abbreviation.

e   Click Next. Enter your Windows 7 product key, and click Next.

f    On the “Help protect your computer and improve Windows automatically” page, click “Use recommended settings.”

g   Click Next. From the Time zone list, select your time zone, and verify the accuracy of the current time. Edit the time if necessary.

h   Click Next. On the Windows networking page, select Work. Windows completes the setup and displays the desktop.

2   Configure each computer to use your classroom server as the DNS server. To do so:

a   In the notification area of the taskbar, right-click the Network icon and choose Open Network and Sharing Center.

b   In the “View your active networks” section, beside Connections, click Local Area Connection.

c   Click Properties.

d   Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

e   Select “Use the following DNS server addresses.” In the Preferred DNS server boxes, enter your classroom server’s IP address.

f    Click OK, click Close twice, and close the Network and Sharing Center.

3   On each computer, join the classroom domain by following these steps:

a   Click Start. Right-click Computer and choose Properties.

b   In the “Computer name, domain, and workgroup settings” section, click Change Settings.

c   Click Change.

d   Beneath Member of, select Domain and enter outlanderspices.com. Click OK.

e   When prompted for credentials, enter the domain administrator’s user name and password. If you followed the setup notes described previously, the credentials should be Administrator and !pass1234.

f    Click OK. Then click OK again, click Close, and click Restart Now.


4   From the student and instructor computers, log onto the domain:

a   Click Switch User.

b   Click Other User.

c   Enter the user name associated with the computer (for example, enter Student01 on Computer01).

d   Enter !pass1234 as the password and click the logon arrow.

5   Install Microsoft Office 2010 according to the software manufacturer’s instructions, as follows:

a   When prompted for the CD key, enter the code included with your software. Accept the license agreement.

b   Click Customize.

c   If necessary, click the Installation Options tab.

d   For Microsoft Excel, Microsoft OneNote, Microsoft Outlook, Microsoft Word, Office Shared Features, and Office Tools, click the down-arrow and select “Run all from My Computer.”

e   For Microsoft SharePoint Workspace, select “Run from My Computer.”

f    Set all other components (those not specified in steps 5d and 5e) to Not Available.

g   Click Install Now.

h   On the last screen of the Office 2010 installer, click Continue Online. Internet Explorer displays the Office Online Web site, and the installer window closes.

i    If prompted to set up Windows Internet Explorer 8, click Next, select Yes, turn on Suggested Sites and click Next, select Use express settings and click Finish. Close the Welcome to Internet Explorer 8 tab.

j    On the Welcome to Microsoft Office 2010 Web page, below Check for updates, click Check now.

k   Windows Update opens. Click “Check for updates.” If updates are found, click Install updates. Follow the on-screen prompts to download and install the updates.

l    Close Windows Update and Internet Explorer.

6   On each computer, configure Outlook to connect to the corresponding student account mailbox. For example, on Computer01, connect Outlook to the Student01 mailbox.

a   Click Start and choose All Programs, Microsoft Office, Microsoft Outlook 2010.

b   Click Next. Click Next again.

c   Account information should be acquired automatically from the domain. Click Next.

d   When prompted with a Security Alert about a problem with the site’s security, follow these steps to install the certificate on the student computer:

     i   Click View Certificate.

     ii   Click Install Certificate. Click Next twice.

    iii   Click Finish. Click Yes.

    iv   Click OK twice.

    v   Click Yes to close the Security Alert dialog box.

e   Click Finish.

f    In the User Name dialog box, enter a name and initials for the student. For example, in the Name box, enter Student Number ##, and in the Initials box, enter SN##, where ## is the user’s account number. Click OK.

g   In the Help Protect and Improve Microsoft Office section, select Use Recommended Settings. Click OK.

h   In the User Account Control dialog box, enter Administrator and !pass1234 and click Yes.

i    Close Microsoft Outlook.

7   On each computer, edit the Registry as follows:

a   Click Start. In the search box, type regedit and press Enter.

b   Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\
Outlook\SocialConnector
.

c   If the ActivitySyncInterval value is defined, double-click it to open it for editing.

     If the ActivitySyncInterval value is not defined, right-click a blank area in the right pane and choose New, DWORD (32-bit) Value. Type ActivitySyncInterval and press Enter. Then double-click the new value to open it for editing.

d   Select Decimal and enter 1 in the Value data box.

e   Click OK.

f    Close the Registry Editor.

8   Download the Student Data files for the course:

a   Connect to www.axzopress.com.

b   Under Downloads, click Instructor-Led Training.

c   Browse the subject categories to locate your course. Then click the course title to display a list of available downloads. (You can also access these downloads through our Catalog listings.)

d   Click the link(s) for downloading the Student Data files. You can download the files directly to student machines or to a central location on your own network.

e   Create a folder named Student Data on the desktop of each student computer.

f    Double-click the downloaded zip file(s) and drag the contents into the Student Data folder.

     Note: The Student Data files are available via download only. There is no CD included with this Instructor’s Edition.

9   From the instructor’s computer, send two e-mail messages to each student. Make sure to send copies of the messages to the Instructor account as well. For the first message, use the subject “Welcome to Outlook 2010” and enter a message of your choice in the Message area. For the second message, use “Your second message” as the subject and enter a message of your choice.

 

Topic B:   Frequently asked questions

There are no frequently asked questions for this course at this time.

 

Topic C:   Course notes

There are no notes for this course at this time.

 

Topic D:   Additional information

There is no additional information for this course at this time.