Outlook 2010: Intermediate, MOS Edition

Outlook 2010:
Intermediate, MOS Edition

Topic-Level Outline

�� Days:� 1

�� Prerequisites:� Windows 7: Basic, Windows Vista: Basic, or Windows XP: Basic
Outlook 2010: Basic or equivalent experience

�� Unit 1 :� Customizing Outlook

�� Topic A: 0� The Outlook environment

�� A-1:�� Hiding and showing the Ribbon

�� A-2:�� Rearranging tabs and groups on the Ribbon

�� A-3:�� Hiding and removing tabs and groups

�� A-4:�� Creating a Ribbon tab

�� A-5:�� Resetting the Ribbon

�� A-6:�� Customizing the Quick Access toolbar

�� A-7:�� Changing To-Do Bar options

�� A-8:�� Customizing the status bar

�� Topic B: 0� General options

�� B-1:�� Changing User Interface options

�� B-2:�� Changing your user name and initials

�� B-3:�� Making Outlook your default e-mail client

�� Topic C: 0� Language and keyboard options

�� C-1:�� Adding a language

�� C-2:�� Setting the default language

�� C-3:�� Enabling language options

�� C-4:�� Removing a keyboard layout

�� C-5:�� Uninstalling a language

�� Topic D: 0� Quick Steps

�� D-1:�� Using Quick Steps

�� D-2:�� Configuring Quick Steps

�� D-3:�� Creating a Quick Step

�� D-4:�� Duplicating and editing a Quick Step

�� D-5:�� Restoring the Quick Steps group to its default settings

�� Topic E: 0� The Navigation pane

�� E-1:�� Changing the startup folder

�� E-2:�� Creating shortcuts and shortcut groups

�� E-3:�� Deleting shortcuts and shortcut groups

�� Unit 2 :� Working with contacts

�� Topic A: 0� Address books

�� A-1:�� Viewing address books

�� A-2:�� Creating a Contacts folder and storing a contact in it

�� A-3:�� Importing contact data from Excel

�� Topic B: 0� Contact groups

�� B-1:�� Forwarding a contact group

�� B-2:�� Adding contact group notes

�� B-3:�� Sending a meeting request to a contact group

�� B-4:�� Deleting a contact group

�� Unit 3 :� Customizing messages

�� Topic A: 0� Message appearance

�� A-1:�� Applying a theme

�� A-2:�� Applying a Quick Style to an e-mail message

�� A-3:�� Customizing a Quick Style

�� A-4:�� Using message stationery

�� A-5:�� Modifying stationery fonts

�� A-6:�� Modifying e-mail options

�� A-7:�� Specifying a message format

�� Topic B: 0� Signatures

�� B-1:�� Defining a signature

�� B-2:�� Modifying a signature

�� B-3:�� Using an electronic business card as a signature

�� B-4:�� Specifying a sending account

�� Topic C: 0� Voting buttons

�� C-1:�� Adding voting buttons to a message

�� C-2:�� Replying to a message with voting buttons

�� C-3:�� Creating custom voting buttons

�� Topic D: 0� Out-of-office messages

�� D-1:�� Enabling Automatic Replies

�� D-2:�� Setting Automatic Reply rules

�� D-3:�� Turning off Automatic Replies

�� Unit 4 :� Organizing items

�� Topic A: 0� Folders

�� A-1:�� Creating a folder

�� Topic B: 0� Searching

�� B-1:�� Using Instant Search

�� B-2:�� Performing advanced searches

�� B-3:�� Searching Calendar, Contacts, and Tasks

�� B-4:�� Customizing Instant Search

�� Topic C: 0� Filters

�� C-1:�� Applying filters to find messages

�� C-2:�� Removing a filter

�� Topic D: 0� Categories

�� D-1:�� Using categories to group messages

�� D-2:�� Arranging and searching by category

�� D-3:�� Categorizing a contact

�� D-4:�� Categorizing an appointment and a meeting

�� D-5:�� Assigning categories with Quick Click

�� D-6:�� Creating a category

�� D-7:�� Sorting and searching by category

�� Unit 5 :� Organizing Mail

�� Topic A: 0� Organizing the Inbox folder

�� A-1:�� Changing views

�� A-2:�� Arranging and sorting messages

�� A-3:�� Exploring conversations

�� A-4:�� Managing conversations

�� A-5:�� Creating a custom view

�� A-6:�� Deleting your custom view

�� Topic B: 0� Setting rules

�� B-1:�� Creating a rule

�� B-2:�� Observing a rule in action

�� B-3:�� Turning off and deleting a rule

�� B-4:�� Creating a custom rule

�� B-5:�� Testing your custom rule

�� Appendix A :� Microsoft Certified Application Specialist exam objectives

�� Topic A: 0� Exam objectives map

�� Appendix B :� Working with folders

�� Topic A: 0� Public folders

�� Topic B: 0� Offline folders