Outlook 2010:
Basic
Topic-Level Outline
Days: 1
Prerequisites: Windows 7: Basic or equivalent experience
Unit 1
: Getting startedTopic A: The program window
A-1: Exploring the Outlook window
A-2: Examining the Navigation pane
A-3: Accessing folders
A-4: Navigating tabs
A-5: Using the Reading pane
A-6: Using the To-Do bar
Topic B: Outlook Today
B-1: Accessing folders from Outlook Today
B-2: Customizing Outlook Today
Topic C: Getting help
C-1: Getting help
Unit 2
: E-mailTopic A: Reading e-mail messages
A-1: Exploring the Inbox
A-2: Previewing and reading a message
Topic B: Creating and sending e-mail messages
B-1: Creating and sending a message
B-2: Working with automation features
B-3: Formatting a message
B-4: Checking a message’s spelling
Topic C: Working with messages
C-1: Replying to a message
C-2: Forwarding a message
C-3: Deleting and restoring a message
Topic D: Attachments
D-1: Sending and forwarding attachments
D-2: Inserting, attaching, and compressing images
D-3: Previewing and saving an attachment
Unit 3
: E-mail managementTopic A: Message options
A-1: Defining delivery options
A-2: Specifying a delayed e-mail delivery
A-3: Specifying an e-mail reply address
A-4: Using delivery and read receipts
A-5: Flagging an e-mail message
Topic B: Junk e-mail
B-1: Exploring junk e-mail management features
Topic C: Search folders
C-1: Setting up a Search folder
C-2: Using a Search folder
Topic D: Printing messages
D-1: Customizing page setup for printing
Unit 4
: Contact managementTopic A: Working with contacts
A-1: Exploring Contacts
A-2: Adding contacts
A-3: Modifying a contact
A-4: Attaching items to a contact
A-5: Adding a contact from the same company
A-6: Sending and saving contacts
A-7: Viewing your contacts
A-8: Editing an electronic business card
Topic B: Contact groups
B-1: Creating and using a contact group
B-2: Modifying a contact group
Topic C: The People Pane
C-1: Examining the People Pane
C-2: Viewing custom photos in the People Pane
C-3: Viewing contact details
Unit 5
: TasksTopic A: Working with tasks
A-1: Exploring the Tasks folder and the To-Do bar
A-2: Creating and deleting tasks
A-3: Editing a task
A-4: Adding a recurring task
A-5: Marking a task as completed
A-6: Viewing tasks
Topic B: Managing tasks
B-1: Assigning a task
B-2: Accepting and declining a task request
B-3: Sending a task status report
B-4: Tracking an assigned task
Unit 6
: Appointments and eventsTopic A: Creating and sending appointments
A-1: Exploring the Calendar
A-2: Setting up an appointment
A-3: Adding a recurring appointment
A-4: Creating an appointment from an e-mail message
Topic B: Modifying appointments
B-1: Editing an appointment’s text
B-2: Modifying a recurring appointment
B-3: Deleting and restoring an appointment
Topic C: Events
C-1: Adding an event
C-2: Adding an annual event
Topic D: Calendar views
D-1: Exploring Calendar views
D-2: Exploring Calendar shortcuts
D-3: Customizing the Calendar
D-4: Displaying multiple time zones
D-5: Adding holidays to the Calendar
Unit 7
: Meeting requests and responsesTopic A: Meetings
A-1: Creating and sending a meeting request
A-2: Reading and accepting a meeting request
A-3: Adding and removing calendars
A-4: Scheduling a meeting
A-5: Declining a meeting request
A-6: Adding a recurring meeting
A-7: Proposing a new time for a meeting
A-8: Modifying a meeting
Topic B: Managing meetings
B-1: Reserving resources in a meeting request
B-2: Reviewing meeting responses
B-3: Adding meeting attendees
B-4: Contacting meeting attendees
B-5: Canceling a meeting