Professional
Frequently asked questions and instructor notes
All our courses assume that each student has a personal computer to use during the class. Our hands-on approach to learning requires they do. This topic gives information on how to set up the classroom to teach this course. It includes minimum requirements for the students’ personal computers, setup information for the first time you teach the class, and setup information for each time that you teach after the first time you set up the classroom.
The Acrobat Connect Professional program is subject to continual updating by Adobe. The version that you install may be updated from the version that we used to prepare this course in March 2007. In this case, the setup process described here may vary slightly from what you will encounter. This also applies to activities and screen shots throughout the course.
Hardware requirements
Each student’s personal computer should have:
· A keyboard and a mouse
· A CD-ROM drive
· An SVGA monitor at 1024´768
Software requirements
You will need the following software:
· Windows 98se, 2000, or XP
· One of these Web browsers: Internet Explorer 5.0 (or higher), Netscape Navigator 7.1, or Mozilla Firefox 1.5
· An e-mail application
· Flash Player 6.0.79 (or higher), which you can download and install from www.adobe.com (Note: Flash Player 7 or higher is required if you’re using a Linux or Solaris system)
· Adobe Reader, which you can download and install from www.adobe.com
Network requirements
The following network components and connectivity are also required for this course:
· Internet access, for the following purposes:
· Downloading the latest critical updates and service packs from www.windowsupdate.com
· Accessing online Acrobat Connect Professional meetings by using a Web browser
· Downloading the student data files (if necessary)
· Minimum bandwidth required is DSL/Cable (wired connection recommended)
· Minimum 1 GHz processor recommended for screen sharing
First-time setup instructions
The first time you teach this course, you will need to perform the following steps to set up each student computer.
1 Install Windows XP on an NTFS partition according to the software manufacturer’s instructions. If the student machines have Internet access, and they are behind a software or hardware firewall, install the latest critical updates and service packs from www.windowsupdate.com.
Note: You can also use Windows 98se or Windows 2000, although the screen shots in this course were taken using Windows XP, so students’ screens might look somewhat different.
2 From the Control Panel, open the Display Properties dialog box and apply the following settings:
· Theme — Windows XP
· Screen resolution — 1024 by 768 pixels
· Color quality — High (24 bit) or higher
3 Create Internet accounts for the students, and ensure that the latest Flash Player plug-in is installed for all students. Students will need Web access and the Flash Player throughout this course.
4 Create e-mail accounts for the students, and set up those e-mail accounts in the e-mail applications on the student computers.
5 Install Adobe Reader on all student computers.
a Download the installer from http://www.adobe.com and follow all defaults during installation.
b When the installer finishes, launch Adobe Reader and accept the license agreement. In the Beyond Adobe Reader window, check Do not show at startup and close the window.
c Close Adobe Reader.
6 If you don’t have the data CD that came with this manual, download the Student Data files for the course. You can download the data directly to student machines, to a central location on your own network, or to a disk.
a Connect to www.axzopress.com.
b Under Downloads, click Instructor-Led Training.
c Browse the subject categories to locate your course. Then click the course title to display a list of available downloads. (You can also access these downloads through our Catalog listings.)
d Click the link(s) for downloading the Student Data files, and follow the instructions that appear on your screen.
7 Using Adobe Connect Enterprise Manager, create a user account for each student in your class.
a Start your Web browser and log in to your Connect Enterprise account.
b Activate the Administration tab.
c Below the tabs, click Users and Groups.
d Below the list of users and groups, click New User.
e For each student, specify a last name, first name, and the e-mail address you’ll assign to the student for the class. You might enter each student’s actual name, or you could specify each first name as “Student,” and assign last names of “One,” “Two,” “Three,” and so on.
f Under Login and Password, in the New Password and Retype Password boxes, enter password. Each student’s login will be his or her e-mail address.
g Verify that E-mail the new user account information, login and password is checked.
h Click Next.
i Under Possible Groups, select Meeting Hosts and click Add.
j Click Finish.
8 Send an e-mail message to all students with the subject “Adobe Connect Enterprise Manager Access.” In the body of the e-mail, include the URL for accessing Enterprise Manager. Follow these steps to locate the URL.
a Log in to your Connect Enterprise account.
b Activate the Administration tab.
c Below the tabs, click Account, if necessary.
d Under Account Information, copy the URL next to Domain: and paste it into the e-mail message you’re sending to the students.
9 Using Adobe Connect Enterprise Manager, create a new meeting named Introductory Meeting.
a Log in to your Connect Enterprise account.
b On the Meetings tab, click New Meeting.
c In the Name box, enter Introductory Meeting.
d Under Start Time, specify the date and time that your class is scheduled to begin.
e Under Access, verify that Only registered users and accepted guests may enter the room is selected.
f Click Next.
g You won’t specify participants, because students will access this meeting as guests. Click Next.
h Select Do not send invitations.
i Click Finish.
j Under Meeting Information, select the URL and copy it.
k Start your e-mail application and create a new message with the subject “Introductory Meeting.” Address the message to your students. Paste the URL you copied into the e-mail message and send it to all students.
l Return to the Connect Enterprise page displaying the meeting information.
m Click Enter Meeting Room.
n In the Note pod (located in the lower-left corner), enter “We’ll take our lunch break at 12:30 pm.” Specify a different time that you plan to break for lunch, if applicable.
10 In the meeting room you created, upload the productdetail Flash file from the Unit_01 data folder to the Share pod, as follows:
a In the center of the Share pod in the meeting room, under “What do you want to share?” click Documents and choose Select from My Computer.
b If you’re prompted to install the Adobe Acrobat Connect Add-in, click Yes.
c In the File Upload dialog box, navigate to the Unit_01 folder, select the productdetail file, and click Open.
d After the file uploads, click Stop Sharing. The file remains uploaded, and you can now easily access it during class.
11 In the meeting room you created, switch to the Collaboration layout and upload the productdetail Flash file from the Unit_01 data folder to the File Share pod, as follows:
a From the menu bar in the meeting room, choose Layouts, Collaboration.
b In the File Share pod, click Upload File and choose Select from My Computer.
c In the File Upload dialog box, navigate to the Unit_01 folder, select productdetail, and click Open. The file appears in the File Share pod. You’ll rename the file.
d In the File Share pod, select the uploaded file, and in the lower-right corner, click the Pod options button and choose Rename Selected. In the Name box, edit the name to read productdetail.swf, if necessary. Click OK.
e Choose Layouts, Sharing to return to the Sharing layout. (Note: Leave this window open on the instructor’s machine for use during class.)
Setup instructions for every class
Every time you teach this course (including the first time), you will need to perform the following steps to set up each student computer.
1 If necessary, reset any defaults that have been changed in previous classes. For example, you should use Adobe Connect Enterprise Manager to remove all meetings and other content that was created for a previous course.
2 Create e-mail accounts for the students, and set up those e-mail accounts in the e-mail applications on the student computers, if necessary.
3 Delete the contents of the Student Data folder, if necessary. (If this is the first time you are teaching the course, create a folder named Student Data at the root of the hard drive. For a standard hard drive setup, this will be C:\Student Data.)
4 Copy the data files to the Student Data folder. (See the download instructions in the preceding section.)
5 Using Adobe Connect Enterprise Manager, create a user account for each student in your class, if necessary.
6 Send an e-mail message to all students titled “Adobe Connect Enterprise Manager Access,” and in the body of the message, include the URL for accessing Connect Enterprise Manager. Follow these steps to locate the URL.
a Log in to your Connect Enterprise account.
b Activate the Administration tab.
c Under Account Information, copy the URL next to Domain: and paste it into the e-mail message you’re sending to the students.
7 Using Adobe Connect Enterprise Manager, create a new meeting named Introductory Meeting.
a Log in to your Connect Enterprise account.
b On the Meetings tab, click New Meeting.
c In the Name box, enter Introductory Meeting.
d Under Start Time, specify the date and time that your class is scheduled to begin.
e Under Access, select Only registered users and accepted guests may enter the room.
f Click Next.
g You won’t specify participants, because students will access this meeting as guests. Click Next.
h Select Do not send invitations.
i Click Finish.
j Under Meeting Information, select the URL and copy it.
k Start your e-mail application, and create a new message titled Introductory Meeting. Address the message to your students. Paste the URL you copied into the e-mail message and send it to all students.
l Return to the Connect Enterprise page displaying the meeting information.
m Click Enter Meeting Room.
n In the Note pod, enter “We’ll take our lunch break at 12:30 pm.” Specify a different time that you plan to break for lunch, if applicable.
8 In the meeting room you created, upload the productdetail Flash file from the Unit_01 data folder to the Share pod.
a In the center of the Share pod in the meeting room, under “What do you want to share?” click Documents and choose Select from My Computer.
b Navigate to the Unit_01 folder, select the productdetail file, and click Open.
c After the file uploads, click Stop Sharing. The file remains uploaded, and you can now easily access it during class.
9 In the meeting room you created, switch to the Collaboration layout and upload the productdetail Flash file from the Unit_01 data folder to the File Share pod.
a From the menu bar in the meeting room, choose Layouts, Collaboration.
b In the File Share pod, click Upload File and choose Select from My Computer.
c Navigate to the Unit_01 folder, select productdetail, and click Open. The file appears in the File Share pod. You’ll rename the file.
d In the File Share pod, select the uploaded file, and in the lower-right corner, click the Pod options button and choose Rename Selected. In the Name box, edit the name to read productdetail.swf, if necessary. Click OK.
e Choose Layouts, Sharing to return to the Sharing layout. (Note: Leave this window open on the instructor’s machine for use during class.)
CertBlaster pre- and post-assessment software
CertBlaster pre- and post-assessment software is available for this course. To download and install this free software, students should complete the following steps:
1 Go to www.axzopress.com.
2 Under Downloads, click CertBlaster.
3 Click the link for
Acrobat Connect Professional.
4 Save the .EXE file to a
folder on your hard drive. (Note: If you skip this step, the CertBlaster
software will not install correctly.)
5 Click Start and choose Run.
6 Click Browse and then navigate to the folder that contains the .EXE file.
7 Select the .EXE file and click Open.
8 Click OK and follow the on-screen instructions. When prompted for the password, enter c_acrocon.
Topic B: Frequently asked questions
There are no frequently asked questions for this course at this time.
Topic C: Course notes
There are no notes for this course at this time.
Topic D: Additional information
There is no additional information for this course at this time.