Conducting Meetings

Conducting Meetings
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Topic-Level Outline

�� Days:� 1

�� Prerequisites:� None

�� Unit 1 :� Fundamentals of conducting meetings

�� Topic A: 0� The purpose of meetings

�� A-1:�� Benefits of a meeting

�� A-2:�� Understanding types of meetings

�� A-3:�� Identifying misconceptions about meetings

�� Topic B: 0� Planning meetings

�� B-1:�� Creating an effective objective

�� B-2:�� Scheduling a meeting

�� B-3:�� Preparing an agenda and taking minutes

�� B-4:�� Identifying types of minutes

�� Topic C: 0� Participating in meetings

�� C-1:�� Managing the flow of a meeting

�� C-2:�� Motivating a productive discussion

�� C-3:�� Keeping a conversation focused

�� Topic D: 0� Closing meetings

�� D-1:�� Closing a meeting

�� D-2:�� Evaluating a meeting�s effectiveness

�� D-3:�� Taking an agreed-upon action

�� D-4:�� Distributing minutes

�� Unit 2 :� Managing meetings

�� Topic A: 0� The role of leaders

�� A-1:�� Meeting leaders

�� A-2:�� Understanding the role of a leader

�� Topic B: 0� Decisions and ideas

�� B-1:�� Steps for making decisions

�� B-2:�� Generating an option

�� B-3:�� Identifying the best option

�� B-4:�� Implementing an option

�� Topic C: 0� Eliminating groupthink

�� C-1:�� Negative effects of groupthink

�� C-2:�� Characteristics of groupthink

�� C-3:�� Preventing groupthink

�� Unit 3 :� Conflicts, climates, and difficult personalities

�� Topic A: 0� Resolving conflicts

�� A-1:�� Resolving conflicts in a meeting

�� A-2:�� Identifying difficult personality types

�� Topic B: 0� Meeting climates

�� B-1:�� Characteristics of a positive climate

�� B-2:�� Characteristics of a negative climate

�� B-3:�� Building a positive climate

�� Unit 4 :� Communicating as meeting leaders

�� Topic A: 0� Communicating clearly

�� A-1:�� Communicating clearly

�� Topic B: 0� Using effective language

�� B-1:�� Communicating assertively

�� B-2:�� Communication styles to avoid

�� B-3:�� Enhancing relationships with participants

�� Unit 5 :� Listening effectively and asking questions

�� Topic A: 0� Improving listening skills

�� A-1:�� Barriers to listening effectively

�� A-2:�� Steps to become an active listener

�� Topic B: 0� Asking effective questions

�� B-1:�� Types of questions

�� Unit 6 :� Communicating nonverbally

�� Topic A: 0� Nonverbal communication

�� A-1:�� Discussing nonverbal communication

�� A-2:�� Communicating through body positions

�� A-3:�� Communicating through voice qualities

�� Topic B: 0� Interpreting nonverbal communication

�� B-1:�� Interpreting nonverbal communication