Topic-Level Outline
Days: 1
Prerequisites: None
Unit 1: Fundamentals of interviews
Topic A:0 Importance of interviewing skills
A-1: Identifying types of interviews
A-2: Understanding pre-employment testing
Topic B:0 Success factors
B-1: Identifying success factors
B-2: Defining a job
B-3: Analyzing and defining the culture
B-4: Writing success factors
B-5: Using the Success Factor Worksheet
B-6: Finalizing success factors
Unit 2: Planning and preparing
Topic A:0 Planning for an interview
A-1: Analyzing a candidate’s resume
A-2: Identifying lead questions
A-3: Identifying sample lead questions
A-4: Planning an agenda
A-5: Customizing an interview
Topic B: Preparing for an interview
B-6: Preparing the office
B-7: Ensuring privacy
B-8: Identifying personality styles
Unit 3: Handling and conducting
Topic A:0 Handling an interview
A-1: Identifying types of candidates
A-2: Understanding the importance of silence
Topic B: Conducting an interview
B-3: Opening the interview
B-4: Gathering information
B-5: Closing the interview
B-6: Taking notes
B-7: Identifying effective communication techniques
Unit 4: Evaluating and deciding
Topic A:0 Evaluating a candidate
A-1: Identifying types of bias
A-2: Evaluating a candidate
Topic B: Making a decision
B-3: Ranking a candidate
Unit 5: Following up
Topic A:0 Following up after an interview
A-1: Finding the appropriate candidate
A-2: Identifying steps to follow up
A-3: Understanding self-evaluation
Unit 6: EEO guidelines
Topic A:0 EEO guidelines
A-1: Understanding EEO laws
A-2: Conducting pre-employment inquiries
A-3: Identifying general principles
A-4: Identifying key EEO terms
Topic B:0 Non-discriminatory interview questions
B-1: Identifying appropriate questions
B-2: Disqualifying candidates
Unit 7: Federal laws
Topic A:0 Americans with Disabilities Act
A-1: Understanding Americans with Disabilities Act
A-2: Understanding reasonable accommodation
A-3: Identifying key points
A-4: Identifying permitted and prohibited questions
A-5: Answering questions
Topic B:0 Immigration Reform and Control Act
B-1: Hiring employees
B-2: Understanding the Form I-9