Team Participation

Topic-Level Outline

Days: 1

Prerequisites: None

Unit 1 : Understanding team fundamentals

Topic A: 0 Team fundamentals

A-1: Organizing a team

A-2: Identifying the importance of a team member

A-3: Differentiating between types of teams

A-4: Identifying team categories

A-5: Identifying a team life cycle and its size

Topic B: 0 Team member roles

B-1: Identifying the responsibilities of a team member

B-2: Making a decision

B-3: Planning and monitoring team effectiveness

B-4: Identifying the stages of team building

Topic C: 0 Team goals

C-1: Identifying an effective team goal

C-2: Identifying the effect of hidden agendas

C-3: Giving and receiving feedback

C-4: Giving positive reinforcement

C-5: Understanding team inefficiency

Topic D: 0 Working together

D-1: Identifying the effects of personality

D-2: Understanding communication breakdowns

D-3: Identifying a need for conflict

D-4: Resolving conflict in a team

Unit 2 : Communicating in teams

Topic A: 0 Team communication

A-1: Using open communication

A-2: Communicating in a team

Topic B: 0 Elements of communication

B-1: Understanding verbal communication

B-2: Using powerful language

Topic C: 0 Supportive, effective communication

C-1: Communicating supportively

C-2: Communicating effectively

Unit 3 : Nonverbal communication and active listening

Topic A: 0 Nonverbal communication

A-1: Understanding nonverbal cues

A-2: Identifying types of nonverbal cues

A-3: Meshing verbal communication and nonverbal cues

A-4: Using positive nonverbal cues

Topic B: 0 Active listening

B-1: Identifying benefits of active listening

B-2: Identifying listening pitfalls

B-3: Becoming an active listener

Topic C: 0 Response to input

C-1: Identifying guidelines for response to input

C-2: Responding to input

Unit 4 : Conflict

Topic A: 0 Identifying conflict

A-1: Identifying conflict in a team

A-2: Identifying the causes of and need for conflict

Topic B: 0 Nature of conflict

B-1: Identifying sources and types of conflict

B-2: Identifying the effects of conflict

Topic C: 0 Power

C-1: Identifying types of powers

C-2: Identifying effects of power

Unit 5 : Resolving and handling conflict

Topic A: 0 Resolving conflict

A-1: Identifying a conflict resolution method

A-2: Resolving a conflict between the team and yourself

Topic B: 0 Handling conflict

B-1: Understanding conflict-handling principles

B-2: Identifying guidelines for handling criticism

Topic C: 0 Conflict resolution styles

C-1: Monitoring your own reactions

C-2: Understanding conflict resolution styles

C-3: Choosing conflict resolution styles

C-4: Identifying damaging styles

Unit 6 : Making a decision

Topic A: 0 Collective decisions

A-1: Identifying thought patterns

A-2: Discussing collective decision-making

Topic B: 0 Team decisions

B-1: Understanding team decisions

B-2: Understanding groupthink

B-3: Preparing for team decision-making

Topic C: 0 Decision-making methods

C-1: Understanding decision-making methods

C-2: Understanding the consensus process

Unit 7 : Consensus

Topic A: 0 Consensus process

A-1: Identifying prerequisites to the consensus process

A-2: Understanding steps of the consensus process

A-3: Identifying ways to reach consensus

A-4: Identifying how to manage conflict

Topic B: 0 Consensus challenges

B-1: Identifying consensus challenges

B-2: Understanding detrimental attitudes

B-3: Identifying a detrimental behavior

B-4: Identifying pitfalls of the consensus process