Organizational Communication

Topic-Level Outline

Days: 1

Prerequisites: None

Unit 1 : Communication basics

Topic A: 0 Effective communication

A-1: Understanding communication terms

A-2: Communicating effectively

Topic B: 0 Organizational management

B-1: Understanding traditional theories of management

B-2: Understanding current theories of management

B-3: Understanding organizational context

Topic C: 0 Organization types and characteristics

C-1: Discussing organization types

C-2: Identifying organization characteristics

C-3: Discussing organizational environments

Topic D: 0 Communication flow

D-1: Identifying types of communication flow

D-2: Identifying communication networks

D-3: Identifying network roles

D-4: Analyzing communication

Unit 2 : Leadership and motivation

Topic A: 0 Communication and leadership

A-1: Distinguishing between managers and leaders

A-2: Discussing management and leadership theories

A-3: Discussing organizational structure and design

Topic B: 0 Communication and motivation

B-1: Discussing theories of motivation

B-2: Identifying motivational tools

B-3: Understanding the impact of nonverbal behavior

B-4: Understanding barriers to effective communication

Unit 3 : Relational context and organizations

Topic A: 0 Relational context

A-1: Identifying a relational context

A-2: Identifying relationship categories

Topic B: 0 Relationships and organizations

B-1: Identifying personality types

B-2: Developing individual-organizational relationships

Unit 4 : Technology in the workplace

Topic A: 0 Workplace technology

A-1: Identifying categories of technology

Topic B: 0 Impact of technology

B-1: Identifying the impact of technology

B-2: Preventing communication overload

Topic C: 0 Technology guidelines

C-1: Discussing technology guidelines

C-2: Communicating electronically

Unit 5 : Context, stress, and managerial tools

Topic A: 0 Environmental context

A-1: Selecting an environmental context

Topic B: 0 Stress and communication

B-1: Managing stress and anger

B-2: Resolving interpersonal conflicts

Unit 6 : Innovation and change

Topic A: 0 Aspects of innovation

A-1: Identifying degrees of innovation

A-2: Identifying innovation characteristics

A-3: Adopting and encouraging innovation

Topic B: 0 Aspects of change

B-1: Identifying aspects of change

B-2: Discussing communication strategies

B-3: Identifying stages of change

B-4: Discussing the effects of technology and communication

Unit 7 : Power, politics, and diversity

Topic A: 0 Power and communication

A-1: Discussing power basics

Topic B: 0 Diversity and communication

B-1: Identifying strategies to manage diversity

B-2: Communicating in different cultures

Topic C: 0 Empowerment and communication

C-1: Identifying steps for empowerment

C-2: Identifying guidelines for empowerment