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.}}{\*\pnseclvl4\pnlcltr\pnstart1\pnindent720\pnhang {\pntxta )}}{\*\pnseclvl5\pndec\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl6\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}} {\*\pnseclvl7\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl8\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl9\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}\pard\plain \ltrpar \s2\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs36\alang1025 \ltrch\fcs0 \b\fs36\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 { \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid2521156 What Good Managers Do: The First 100 Days \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs27\alang1025 \ltrch\fcs0 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1 \ltrch\fcs0 \f1\insrsid2521156 Course Specifications \par }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 Course number: 088683\line Software: PowerPoint\line Course length: 0.5 day(s) \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs27\alang1025 \ltrch\fcs0 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1 \ltrch\fcs0 \f1\insrsid2521156 Course Description \par }\pard\plain \ltrpar\s15\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 { \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 This course will give new managers the basics of effective management for their first 100 days on the job. Professionals who have achieved success as individual contributors often transition into management roles. New managers want to be able to step forward and assume their new responsibilities with confidence. Y ou want to be able to conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflict s that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure. \par }\pard\plain \ltrpar\ql \li0\ri0\sa240\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \ab\af1\afs20 \ltrch\fcs0 \b\f1\fs20\insrsid2521156 Course Objective: }{\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 You will effectively navigate the first 100 days on the job as a manager.\line \line }{\rtlch\fcs1 \ab\af1\afs20 \ltrch\fcs0 \b\f1\fs20\insrsid2521156 Target Student: }{\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 This course is intended for a wide range of first-time managers and staff members who are considering transitioning to management roles.\line \line }{ \rtlch\fcs1 \ab\af1\afs20 \ltrch\fcs0 \b\f1\fs20\insrsid2521156 Prerequisites: }{\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 None.\line \line }{\rtlch\fcs1 \ab\af1\afs20 \ltrch\fcs0 \b\f1\fs20\insrsid2521156 Delivery Method: }{\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities. \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs27\alang1025 \ltrch\fcs0 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1 \ltrch\fcs0 \f1\insrsid2521156 Hardware Requirements \par }\pard\plain \ltrpar\s15\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 { \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 If you wish to use the overheads provided on the CD-ROM, you will need to set up a computer for yourself. If time allows and you wish to use the business simulations provided on the CD-ROM in the classroom, you will need to set up a computer for each student participating in the class. \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard\plain \ltrpar\ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar \jclisttab\tx720\wrapdefault\aspalpha\aspnum\faauto\ls1\adjustright\rin0\lin720\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 A Pentium 90MHz or better, or Macintosh PowerPC \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Screen resolution of 800 x 600 @ 256 colors \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs27\alang1025 \ltrch\fcs0 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1 \ltrch\fcs0 \f1\insrsid2521156 Software Requirements \par }\pard\plain \ltrpar\s15\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 { \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 If you wish to use the overheads provided on the CD-ROM, you will need to set up a computer for yourself. If time allows and you wish to use the business simulations provided on the CD-ROM in the classroom, you will need to set up a computer for each student participating in the class. \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard\plain \ltrpar\ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar \jclisttab\tx720\wrapdefault\aspalpha\aspnum\faauto\ls3\adjustright\rin0\lin720\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 Operating Systems MS-Windows 95, 98, 2000, ME, NT 4.0, XP Home Edition, or XP Professional 2000 \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Microsoft Internet Explorer 5.0x, 5.5, 6.0; or Netscape Navigator (excluding 6.0 & 6.1) \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Play er 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs27\alang1025 \ltrch\fcs0 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1 \ltrch\fcs0 \f1\insrsid2521156 Performance-Based Objectives \par }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 Upon successful completion of this course, students will be able to: \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard \ltrpar\ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar \jclisttab\tx720\wrapdefault\aspalpha\aspnum\faauto\ls4\adjustright\rin0\lin720\itap0\ipgp1 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 make the transition from team member to manager by gathering critical inform ation, familiarizing yourself with workplace priorities and requirements, holding meetings with key players, establishing trust and credibility, and managing the basic elements of work. \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f3\fs20\insrsid2521156 \loch\af3\dbch\af0\hich\f3 \'b7\tab}identify methods of coaching great performances from your team memb ers, resolving the everyday conflicts that arise, and working within the corporate structure by managing up. \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \ab\af0\afs27\alang1025 \ltrch\fcs0 \b\fs27\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \af1 \ltrch\fcs0 \f1\insrsid2521156 Course Content \par }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\rtlch\fcs1 \ab\af1\afs20 \ltrch\fcs0 \b\f1\fs20\insrsid2521156 Lesson 1: Making the Transition}{\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 \par }\pard \ltrpar\ql \li720\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 Topic 1A: Position Yourself for Success \par Topic 1B: Begin the Transition \par Topic 1C: Manage the Basic Work Elements \par }\pard \ltrpar\ql \li0\ri0\sa240\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\rtlch\fcs1 \ab\af1\afs20 \ltrch\fcs0 \b\f1\fs20\insrsid2521156 Lesson 2: Building A Winning Team}{\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 \par }\pard \ltrpar\ql \li720\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0\ipgp1 {\rtlch\fcs1 \af1\afs20 \ltrch\fcs0 \f1\fs20\insrsid2521156 Topic 2A: Coach for Great Performance \par Topic 2B: Resolve Conflict within the Team \par Topic 2C: Represent Your Team \par }\pard \ltrpar\ql \li0\ri0\sa240\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\ipgp1 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid2521156 \par }}