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{\listoverride\listid1664896865\listoverridecount0\ls1}{\listoverride\listid2039773544\listoverridecount0\ls2}{\listoverride\listid1446538585\listoverridecount0\ls3}}{\info{\title 088612 - Change Management for Managers}{\author Software Manager}
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{\pntxtb (}{\pntxta )}}{\*\pnseclvl9\pnlcrm\pnstart1\pnindent720\pnhang{\pntxtb (}{\pntxta )}}\pard\plain \s2\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0 
\b\fs36\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\hich\af28\dbch\af28\loch\f28 Change Management for Managers
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0 \b\fs27\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1 \hich\af1\dbch\af28\loch\f1 
Course Specifications
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 Course number: 088612\line 
\hich\af1\dbch\af28\loch\f1 Course length: 0.5 day(s)
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0 \b\fs27\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1 \hich\af1\dbch\af28\loch\f1 
Course Description
\par }\pard\plain \s15\ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 
With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare
\hich\af1\dbch\af28\loch\f1  for and implement change, guiding their employees through periods of transition. 
\par }\pard\plain \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\b\f1\fs20 
\par \hich\af1\dbch\af28\loch\f1 Course Objective: }{\f1\fs20 \hich\af1\dbch\af28\loch\f1 You will implement and manage change.\line \line }{\b\f1\fs20 \hich\af1\dbch\af28\loch\f1 Target Student: }{\f1\fs20 \hich\af1\dbch\af28\loch\f1 
This course is intended for middle management, especially those with direct reports, who are respon\hich\af1\dbch\af28\loch\f1 sible for managing organizational change and maintaining employee performance.\line \line }{\b\f1\fs20 
\hich\af1\dbch\af28\loch\f1 Prerequisites: }{\f1\fs20 \hich\af1\dbch\af28\loch\f1 There are no prerequisites for this course. \line \line }{\b\f1\fs20 \hich\af1\dbch\af28\loch\f1 Delivery Method: }{\f1\fs20 \hich\af1\dbch\af28\loch\f1 
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities\hich\af1\dbch\af28\loch\f1 .
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0 \b\fs27\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1 \hich\af1\dbch\af28\loch\f1 
Hardware Requirements
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\fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 Pentium 90 MHz or higher processor or Macintosh PowerPC.
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 Screen resolution of 800 x 600 set to 256 colors.
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0 \b\fs27\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1 \hich\af1\dbch\af28\loch\f1 
Software Requirements
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\fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 \hich\f1 Windows\'ae\loch\f1 \hich\f1  95, Windows\'ae\loch\f1 \hich\f1  98, Windows\'ae\loch\f1 \hich\f1  2000, Windows\'ae
\loch\f1 \hich\f1  ME, Windows\'ae\loch\f1 \hich\f1  NT 4.0, Windows\'ae\loch\f1  XP Home Edition, \hich\af1\dbch\af28\loch\f1 \hich\f1 or Windows\'ae\loch\f1  XP Professional. 
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1). 
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shock
\hich\af1\dbch\af28\loch\f1 wave 7.0.2, 8.0, 8.5, 8.5.1 or higher. 
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only.) 
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0 \b\fs27\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1 \hich\af1\dbch\af28\loch\f1 
Performance-Based Objectives
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 
Upon successful completion of this course, students will be able to: 
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}}\pard \ql \fi-360\li720\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\jclisttab\tx720\aspalpha\aspnum\faauto\ls3\adjustright\rin0\lin720\itap0 {\f1\fs20 
\hich\af1\dbch\af28\loch\f1 plan for change.
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 lear\hich\af1\dbch\af28\loch\f1 n to communicate change.
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 manage the impact of change on your team members.
\par {\listtext\pard\plain\fs20\loch\af3\hich\af3\dbch\af28 \loch\af3\dbch\af28\hich\f3 \'b7\tab}\hich\af1\dbch\af28\loch\f1 successfully implement changes at work.
\par }\pard\plain \s3\ql \li0\ri0\sb100\sa100\sbauto1\saauto1\widctlpar\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0 \b\fs27\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\f1 \hich\af1\dbch\af28\loch\f1 
Course Content
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs24\lang1033\langfe1033\loch\af28\hich\af28\dbch\af28\cgrid\langnp1033\langfenp1033 {\b\f1\fs20 \hich\af1\dbch\af28\loch\f1 Lesson 1: Planning for Change}{\f1\fs20 

\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 Topic 1A: Analyze the Process of Change
\par \hich\af1\dbch\af28\loch\f1 Topic 1B: Identify Barriers to Change
\par \hich\af1\dbch\af28\loch\f1 Topic 1C: Determine Available Support
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\f1\fs20 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\b\f1\fs20 \hich\af1\dbch\af28\loch\f1 Lesson 2: Communicating Change}{\f1\fs20 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 Topic 2A: Utilize Adopters of Change
\par \hich\af1\dbch\af28\loch\f1 Topic 2B: Communicate Change
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\f1\fs20 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\b\f1\fs20 \hich\af1\dbch\af28\loch\f1 Lesson 3: Managing the Initial Impact of Change}{\f1\fs20 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 Topic 3A: Educate Employees on the Change Process
\par \hich\af1\dbch\af28\loch\f1 Topic 3B: Implement S\hich\af1\dbch\af28\loch\f1 trategies to Deal with Stress 
\par \hich\af1\dbch\af28\loch\f1 Topic 3C: Cope with Fear
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\f1\fs20 
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\b\f1\fs20 \hich\af1\dbch\af28\loch\f1 Lesson 4: Implementing Change}{\f1\fs20 
\par }\pard \ql \li720\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin720\itap0 {\f1\fs20 \hich\af1\dbch\af28\loch\f1 Topic 4A: Engage Employees
\par \hich\af1\dbch\af28\loch\f1 Topic 4B: Capitalize on the Change Process
\par \hich\af1\dbch\af28\loch\f1 Topic 4C: Maximize the Benefits of Change
\par \hich\af1\dbch\af28\loch\f1 Topic 4D: Reframe Change
\par \hich\af1\dbch\af28\loch\f1 Topic 4E: Label Milestones
\par \hich\af1\dbch\af28\loch\f1 Topic\hich\af1\dbch\af28\loch\f1  4F: Troubleshoot Issues
\par \hich\af1\dbch\af28\loch\f1 Topic 4G: Report Results
\par }\pard \ql \li0\ri0\sa240\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {
\par }}