Microsoft® Office Outlook® 2010: Transition from Outlook® 2003 (First Look)
Course Specifications
Course number: 084594
Course length: 0.5 day(s)
Course Description
Course Objective: You will identify and use the new and enhanced features of Microsoft® Outlook® 2010.

Target Student: The course is for experienced Outlook users familiar with the 2003 version of the application, and who need to learn about the new features that Outlook 2010 has to offer.

Prerequisites: To ensure your success, we recommend that you first take the Microsoft® Office Outlook® 2003: Level 1 course or have equivalent knowledge. 
Hardware Requirements
Active Directory Domain Controller and Exchange 2010 Server: 
•	Minimum of 4 GB of RAM per server plus 5 MB of RAM for each mailbox. 
•	At least 1.2 GB on the drive used for installation. 
•	Additional 500 MB of available disk space for each Unified Messaging (UM) language pack that you plan to install. 
•	200 MB of available disk space on the system drive. 
•	DVD-ROM drive, local or network accessible. 
•	Disk partitions formatted as NTFS file systems. 
•	Keyboard and mouse or other pointing device. 
•	The paging file size should be equal to the amount of RAM on the server plus 10 MB. 
Student Computer: 
•	1 GHz Pentium® processor or faster. 
•	Minimum of 1 GB of RAM is recommended. 
•	10 GB of hard disk space or higher (You should have at least 1 GB of free hard disk space available for the installation of the Office suite.) 
•	CD-ROM drive. 
•	Keyboard and mouse or other pointing device. 
•	Monitor having 1024 x 768 resolution (recommended). 
•	Network cards and cabling for local network access. 
•	Internet access (check with your local network administrator). 
•	Printer (optional) or an installed printer driver. 
•	Projection system to project the instructor's computer screen. 

Software Requirements
Each computer requires the following software:
On the Active Directory Domain Controller and Exchange 2010 Server: 
•	Microsoft Windows Server 2008 x64 Standard and Enterprise Edition with Service Pack 2 or Microsoft Windows Server 2008 R2 Standard or Enterprise Edition 
•	An x64 architecture-based computer with an Intel processor that supports the Intel Extended Memory 64 Technology (Intel EM64T) or an AMD processor that supports the AMD64 platform 
•	Operating system for installing management tools―the 64-bit editions of Microsoft Windows XP or Microsoft Windows Server 2008 
•	Microsoft .NET Framework Version 3.0 
•	Windows PowerShell 
•	Microsoft Active Directory 
•	Active Directory Application Mode (ADAM) SP1 
•	Microsoft Management Console (MMC) 3.0 
•	On all Mailbox servers with a 64-bit processor, you must install the hotfixes such as Update for Windows Server 2008 x64 Edition (KB904639) and Update for Windows Server 2008 x64 Edition (KB918980). In addition, Exchange 2010 requires that you do not have the Network News Transfer Protocol (NNTP) service or the Simple Mail Transfer Protocol (SMTP) service installed. 
On the Student Computer: 
•	Microsoft Exchange Server 2010 
•	Microsoft® Office® Professional Plus 2010 (Beta) suite Service Pack 1 
•	Windows XP Professional with Service Pack 2 
•	Microsoft® Windows Search 4.0 
•	Microsoft® Windows Rights Management Services—Client 
Course Objectives
Upon successful completion of this course, students will be able to: 
•	identify the components of the Outlook 2010 interface. 
•	work with email messages. 
•	manage calendars. 
•	manage email messages. 
Course Content
Lesson 1: Identifying the Components of the Outlook 2010 Interface
             Topic 1A: Identify the Components of the Outlook Window 
Topic 1B: Identify the Tabs and Groups on the Ribbon 
Topic 1C: Customize the Outlook Interface 

Lesson 2: Working with Email Messages
Topic 2A: Format an Email Message 
Topic 2B: Insert Graphical Objects in an Email Message 
Topic 2C: Manage Email Messages 
Topic 2D: Share Contact Information Using Business Cards 

Lesson 3: Managing Calendars in Outlook
Topic 3A: Create Tasks Using Outlook Calendar 
Topic 3B: Customize the Calendar View 
Topic 3C: Schedule a Meeting 
Topic 3D: Share Calendar Information 

Lesson 4: Managing Email Messages in Outlook
Topic 4A: Manage Junk Email Messages 
Topic 4B: Search for Information in Outlook 
Topic 4C: Clean Up Conversations and Folders 
Topic 4D: Set Access Permissions 
Topic 4E: Add RSS Feeds in Outlook 2010 

Appendix A: New Features in Microsoft® Outlook® 2010 

Appendix B: Out of Office Notifications in Outlook 

Appendix C: Outlook and Other Office Applications and Services