Change Management for Managers

Course Specifications

Course number: 088612
Course length: 0.5 day(s)

Course Description

With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare for and implement change, guiding their employees through periods of transition.

Course Objective: You will implement and manage change.

Target Student: This course is intended for middle management, especially those with direct reports, who are responsible for managing organizational change and maintaining employee performance.

Prerequisites: There are no prerequisites for this course.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Hardware Requirements

• Pentium 90 MHz or higher processor or Macintosh PowerPC.
• Screen resolution of 800 x 600 set to 256 colors.

Software Requirements

• Windows® 95, Windows® 98, Windows® 2000, Windows® ME, Windows® NT 4.0, Windows® XP Home Edition, or Windows® XP Professional.
• Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1).
• Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher.
• Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only.)

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

• plan for change.
• learn to communicate change.
• manage the impact of change on your team members.
• successfully implement changes at work.

Course Content

Lesson 1: Planning for Change

Topic 1A: Analyze the Process of Change

Topic 1B: Identify Barriers to Change

Topic 1C: Determine Available Support

Lesson 2: Communicating Change

Topic 2A: Utilize Adopters of Change

Topic 2B: Communicate Change

Lesson 3: Managing the Initial Impact of Change

Topic 3A: Educate Employees on the Change Process

Topic 3B: Implement Strategies to Deal with Stress

Topic 3C: Cope with Fear

Lesson 4: Implementing Change

Topic 4A: Engage Employees

Topic 4B: Capitalize on the Change Process

Topic 4C: Maximize the Benefits of Change

Topic 4D: Reframe Change

Topic 4E: Label Milestones

Topic 4F: Troubleshoot Issues

Topic 4G: Report Results