Outlook 2010:
Intermediate, First Look Edition
Topic-Level Outline
Days: 1
Prerequisites: Windows 7: Basic,
Windows Vista: Basic, or Windows XP: Basic
Outlook 2010: Basic or equivalent experience
Unit 1: Customizing Outlook
Topic A: The Outlook environment
A-1: Hiding and showing the Ribbon
A-2: Rearranging tabs and groups on the Ribbon
A-3: Hiding and removing tabs and groups
A-4: Creating a Ribbon tab
A-5: Resetting the Ribbon
A-6: Customizing the Quick Access toolbar
A-7: Changing To-Do Bar options
A-8: Customizing the status bar
Topic B: Quick Steps
B-1: Using Quick Steps
B-2: Configuring Quick Steps
B-3: Creating a Quick Step
Topic C: The Navigation pane
C-1: Changing the startup folder
C-2: Creating shortcuts and shortcut groups
C-3: Deleting shortcuts and shortcut groups
Topic D: Address books
D-1: Viewing address books
D-2: Creating a Contacts folder and storing a contact in it
D-3: Importing contact data from Excel
Unit 2: Customizing messages
Topic A: Message appearance
A-1: Applying a theme
A-2: Using message stationery
A-3: Modifying stationery fonts
A-4: Modifying e-mail options
Topic B: Signatures
B-1: Defining a signature
B-2: Modifying a signature
B-3: Using an electronic business card as a signature
Topic C: Voting buttons
C-1: Adding voting buttons to a message
C-2: Replying to a message with voting buttons
C-3: Creating custom voting buttons
Topic D: Out-of-office messages
D-1: Enabling Automatic Replies
D-2: Setting Automatic Reply rules
D-3: Turning off Automatic Replies
Unit 3: Organizing items
Topic A: Searching
A-1: Using Instant Search
A-2: Performing advanced searches
A-3: Searching Calendar, Contacts, and Tasks
A-4: Customizing Instant Search
Topic B: Filters
B-1: Applying filters to find messages
B-2: Removing a filter
Topic C: Categories
C-1: Using categories to group messages
C-2: Arranging and searching by category
C-3: Categorizing a contact
C-4: Categorizing an appointment and a meeting
C-5: Assigning categories with Quick Click
C-6: Creating a category
C-7: Sorting and searching by category
Unit 4: Working with folders
Topic A: Public folders
A-1: Creating a public folder
A-2: Managing folder permissions
A-3: Posting an item to a public folder
A-4: Editing an item in a public folder
A-5: Deleting an item in a public folder
A-6: Deleting a public folder
Topic B: Offline folders
B-1: Switching between offline and online states
B-2: Setting the startup connectivity mode
B-3: Downloading an address book for offline use
B-4: Adding a Send/Receive group to offline folders
B-5: Synchronizing offline items manually
B-6: Synchronizing offline folders automatically
B-7: Disabling an offline folder
B-8: Examining Cached Exchange mode
Unit 5: Organizing Mail
Topic A: Organizing the Inbox folder
A-1: Changing views
A-2: Arranging and sorting messages
A-3: Exploring conversations
A-4: Managing conversations
A-5: Creating a custom view
A-6: Deleting your custom view
Topic B: Setting rules
B-1: Creating a rule
B-2: Observing a rule in action
B-3: Turning off and deleting a rule
B-4: Creating a custom rule
B-5: Testing your custom rule