Outlook 2010:

Basic, First Look Edition

Frequently asked questions and instructor notes

Topic A0:   Classroom setup

All our courses assume that each student has a personal computer to use during the class. Our hands-on approach to learning requires that they do. This topic gives information on how to set up the classroom to teach this course.

Hardware requirements

The classroom server should have:

·    A keyboard and a mouse

·    At least 1.4 GHz 64-bit processor (2 GHz or faster recommended)

·    At least 1 GB RAM (2 GB or greater recommended)

·    At least 50 GB hard drive

·    A DVD-ROM drive

·    SVGA monitor at 1024´768

The instructor computer and each student computer should have:

·    A keyboard and a mouse

·    At least 1 GHz 32-bit or 64-bit processor

·    At least 1 GB RAM

·    At least 50 GB hard drive with at least 15 GB of available space

·    A DVD-ROM drive

·    A graphics card that supports DirectX 9 graphics with:

–   WDDM driver

–   128 MB of graphics memory (minimum)

–   Pixel Shader 2.0 in hardware

–   32 bits per pixel

·    SVGA monitor

Software requirements

You will need the following software:

·    Windows Server 2008 Standard 64-bit Edition with Service Pack 2

·    Windows 7 Professional

·    Microsoft Exchange Server 2010 Standard Edition

·    Microsoft Outlook 2010, which is included with the Microsoft Office 2010 Home and Business, Standard, Professional, and Professional Plus editions

Network requirements

The following network components and connectivity are also required for this course:

·    Internet access, for the following purposes:

–   Downloading the latest critical updates and service packs from www.windowsupdate.com

–   Completing activities throughout the course

–   Downloading the Student Data files from www.axzopress.com (if necessary)

·    A static IPv4 address for the classroom server on the same subnet as the student and instructor computers. You will need a DHCP server available on that subnet and a pool of addresses sufficient for the instructor and student computers.

Classroom setup instructions

Classroom server installation

Before you teach this course, you will need to perform the following steps to set up the classroom server.

1   Install Windows Server 2008 Standard, using the following information.

a   Don’t go online to get the latest updates for installation.

b   Select the appropriate language, time and currency format, and keyboard or input method.

c   Select Windows Server 2008 Standard (Full Installation).

d   Accept the license agreement.

e   Choose a custom installation. Create at least a 40 GB partition and format it as NTFS.

f    When prompted, enter and confirm a password of !pass1234 for the Administrator account.

2   If necessary, change your display settings to 1024´768 or 1280´1024.

3   Configure the server, using the Initial Configuration Tasks window.

a   Set the correct time zone and time.

b   Configure networking for the Local Area Connection:

–    If necessary, install a driver for the network adapter.

–    Specify the appropriate static IPv4 addressing parameters, including an IP address, subnet mask, and default gateway address, for your classroom network.

c   Name the computer winserver. Restart when prompted.

d   Install the IIS 7.5 role.

     i   Under Customize This Server, click Add roles, and click Next.

     ii   Select Web Server (IIS), and click Next .

    iii   Select all services. Click Next.

    iv   If prompted, install any required role services..

    v   In the FQDN text box, type outlanderspices.com, and click Next.

    vi   In the Forest functional level list, select Windows Server 2008. Click Next.

   vii   Click Install.

e   Install the Active Directory Domain Services role.

     i   Under Customize This Server, click Add roles, and click Next.

     ii   Select Active Directory Domain Services, and click Next twice. Click Install.

    iii   Click Start, choose Run, and enter dcpromo. Click Next twice.

    iv   Select “Create a new domain in a new forest” and click Next.

    v   In the FQDN text box, type outlanderspices.com, and click Next.

    vi   In the Forest functional level list, select Windows Server 2008. Click Next.

   vii   Verify that DNS server is selected, and click Next. Click Yes.

  viii   Click Next to accept the default locations for the database folder, the log files folder, and the SYSVOL folder.

    ix   Enter and confirm !pass1234 as the restore-mode administrator password. Click Next twice.

    x   Check “Reboot on completion.”

4   Log back on as Administrator. In the Initial Configuration Tasks window, check “Do not show this window at logon” and click Close.

5   Turn off Internet Explorer Enhanced Security Configuration.

a   In Server Manager, select the Server Manager console root.

b   Under Security Information, click “Configure IE ESC.”

c   Under Administrators, select Off. Under Users, select Off. Click OK.

d   Leave Server Manager open.

6   If your copy of Windows Server 2008 Standard Edition didn’t include Service Pack 2, install it now. You can do this from Microsoft’s Windows Update site. (Use caution when allowing Windows Update to install any files newer than SP2, as this course wasn’t keytested using newer patches.)

Exchange Server 2010 installation

1   Insert the Exchange Server DVD disc into your server’s drive.

2   In the AutoPlay dialog box, click Run Setup.exe.

3   Click “Step 1: Install .NET Framework 3.5 SP1” and follow these steps to install the .NET framework:

a   Internet Explorer opens and a page at the Microsoft downloads site is loaded. Click Download.

b   Click Run to download and run the .NET framework installation file.

c   Click Run again to install the .NET framework.

d   Close all open windows except Exchange Server.

4   Click “Step 2: Install Windows PowerShell v2” and follow these steps to install the PowerShell component:

a   Internet Explorer opens and a page at the Microsoft support site is loaded. Scroll about halfway down the page to locate the Windows Management Framework Core (WinRM 2.0 and Windows PowerShell 2.0) heading.

b   Download the 64-bit Windows server package by clicking “Download the Windows Management Framework Core for Windows Server 2008 x64 Edition package now.”

c   Run and install the Windows Management Framework Core package.

d   Close all open windows except Exchange Server.

5   Use Windows PowerShell to install the required server components:

a   Click Start and choose All Programs, Administrative Tools, Windows PowerShell Modules. When prompted for administrator credentials, enter Administrator as the user and !pass1234 as the password.

b   Type
ServerManagerCmd -ip d:\scripts\Exchange-Typical.xml
and press Enter. The script will install various required components.

c   When the script displays <010/100>, press Enter.

d   Close Windows PowerShell Modules (either click the X, or type exit and press Enter).

e   Click Start. Beside the Shutdown and Lock buttons, click the triangle button and choose Restart. From the Option list, select Application Installation (Planned). Click OK.

6   Log on as Administrator and then close Server Manager.

7   Use the Windows PowerShell to set the NetTcpPortSharing service to start automatically:

a   Click Start and choose Windows PowerShell Modules.

b   At the prompt, type
Set-Service NetTcpPortSharing -StartupType Automatic
and press Enter.

c   Type exit and press Enter.

8   Install the 2007 Office System Converter: Microsoft Filter Pack by following these steps:

a   Open Internet Explorer. In the Address bar, enter http://go.microsoft.com/fwlink/?LinkID=123380

b   Scroll to the bottom of the page. Next to FilterPackx64.exe, click Download.

c   Click Run, and then click Run again. Click Next.

d   Check “I accept the terms in the License Agreement” and click Next.

e   Click OK. Close Internet Explorer.

9   Eject and then insert the Exchange DVD. In the AutoPlay dialog box, click Run Setup.exe.

10  Click “Step 3: Choose Exchange Language option.” Then click “Install only languages from the DVD.”

11  Click “Step 4: Install Microsoft Exchange,” click Next, and follow these steps to install Exchange:

a   Select “I accept the terms in the license agreement” and click Next.

b   With No selected in the Error Reporting options, click Next.

c   With Typical Exchange Server Installation selected, click Next.

d   In the “Specify the name for this Exchange organization” box, enter Outlander Spices and click Next.

e   On the Client Settings page, select No (if necessary) and click Next.

f    Click Next (do not check “The Client Access Server roll will be Internet-facing”).

g   Select “I don’t wish to join the program at this time” and click Next.

h   On the Readiness Checks page, you will likely receive a warning message about not installing Exchange 2007 server roles. That is fine. If you receive any failure messages, correct the problems by following the on-screen instructions. You can leave this page of the wizard open and click Retry after correcting problems.

i    Click Install. The Progress page will display the installation progress. Depending on the speed of your server, the installation could take as much as an hour to finish.

j    Click Finish.

12  Click “Step 5: Get critical updates for Microsoft Exchange” and follow these steps to install the updates:

a   If necessary, click “I agree to the Terms of Use for Microsoft Update.”

b   Click Next.

c   Select Use Recommended Settings, and click Install.

d   If updates are found, install them, following the on-screen instructions. Restart if prompted.

13  Click Close. Remove the DVD from your drive.

14  Click Start and choose All Programs. If you do not see a Microsoft Exchange Server 2010 menu option, then not all components were installed. Insert the Exchange DVD in your drive and run Setup.exe. When prompted, make sure that Mailbox server, Client Access server, and Hub Transport server are checked. Check the missing roles and proceed again through the installation wizard to install them.

Creating user accounts for students

You will need to create a user account for yourself and for each student in class. Name your account Instructor and each student account Student## where ## is a unique number you assign to each account.

During class, students will work in pairs to complete some activities. If you have an odd number of students, the instructor can work with one of the students as his or her partner. If you have an even number of students, the instructor will need a partner user account (though not a computer) to key through the partnered activities. If necessary, create a Student999 account to use as the instructor’s partner with a class of an even number of students.

For each account, follow these steps:

1   In Server Manager, expand Roles, Active Directory Domain Services, Active Directory Users and Computers, and the outlanderspices.com domain.

2   In the Users folder, right-click a blank space and choose New, User.

3   Leave the First Name and Initials fields blank. In the Last Name and Logon Name boxes, enter the account name (for example, Instructor or Student##).

4   Click Next.

5   Enter and confirm a password of !pass1234. Uncheck “User must change password at next logon.” Check “User cannot change password” and “Password never expires.”

6   Click Next. Click Finish.

7   After you have created all of the accounts, close Server Manager.

Creating mailboxes for students

Mailbox creation in Exchange Server 2010 is not managed through Active Directory, as was done with previous versions of the software. To create mailboxes, you must use an Exchange-specific tool.

1   On the Exchange server, click Start and choose All Programs, Microsoft Exchange Server 2010, Exchange Management Console.

2   Expand Microsoft Exchange on-Premises (winserver.outlanderspices.com).

3   Select Recipient Configuration.

4   In the middle pane, right-click and choose New Mailbox.

5   With User Mailbox selected, click Next.

6   Select Existing users. Click Add.

7   Select all of the accounts you added (use Ctrl+click or Shift+click to select them all) and click OK. Click Next.

8   Click Next. Click New to create a mailbox for each user you selected.

9   Click Finish. Close the Exchange Management Console.

Creating mailboxes for resources

Students will create meeting requests that schedule resources, such as rooms and equipment. Follow these steps to create mailboxes corresponding to those resources:

1   On the Exchange server, click Start and choose All Programs, Microsoft Exchange Server 2010, Exchange Management Console.

2   Expand Microsoft Exchange on-Premises (winserver.outlanderspices.com).

3   Select Recipient Configuration.

4   In the middle pane, right-click and choose New Mailbox.

5   Select Room Mailbox and click Next.

6   Click Next.

7   Enter the following user account details and then click Next:

     Name: Conference Room A

     User logon name: conf_room_A

     Password: P@ssword

8   In the Alias box, enter CR_A and then click Next.

9   Click Next, click New, and then click Finish to create the mailbox.

10  Close the Exchange Management Console.

Setting up the instructor and student computers

You will need to perform the following steps to set up the instructor computer and each student computer:

1   Install Windows 7 on an NTFS partition according to the software manufacturer’s instructions, following these additional detail steps:

a   If prompted, click the button specifying to go online and get the latest updates.

b   In the Set Up Windows dialog box, in the “Type a user name” box, type Admin.

c   In the “Type a computer name” box, type Computer## to match the user account names you created for the students. Use Instructor for your computer’s name.

d   Click Next. In the Type a password box, type !pass. In the Password Hint box, type Exclamation abbreviation.

e   Click Next. Enter your Windows 7 product key, and click Next.

f    On the “Help protect your computer and improve Windows automatically” page, click “Use recommended settings.”

g   Click Next. From the Time zone list, select your time zone, and verify the accuracy of the current time. Edit the time if necessary.

h   Click Next. On the Windows networking page, select Work. Windows completes the setup and displays the desktop.

2   Configure each computer to use your classroom server as the DNS server. To do so:

a   In the notification area of the taskbar, right-click the Network icon and choose Open Network and Sharing Center.

b   In the “View your active networks” section, beside Connections, click Local Area Connection.

c   Click Properties.

d   Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

e   Select “Use the following DNS server addresses.” In the Preferred DNS server boxes, enter your classroom server’s IP address.

f    Click OK, click Close twice, and close the Network and Sharing Center.

3   On each computer, join the classroom domain by following these steps:

a   Click Start. Right-click Computer and choose Properties.

b   In the “Computer name, domain, and workgroup settings” section, click Change Settings.

c   Click Change.

d   Beneath Member of, select Domain and enter outlanderspices.com. Click OK.

e   When prompted for credentials, enter the domain administrator’s user name and password. If you followed the setup notes described previously, the credentials should be Administrator and !pass1234.

f    Click OK. Then click OK again, click Close, and click Restart Now.

4   From the student and instructor computers, log onto the domain:

a   Click Switch User.

b   Click Other User.

c   Enter the user name associated with the computer (for example, enter Student01 at Computer01).

d   Enter !pass1234 as the password and click the logon arrow.

5   Install Microsoft Office 2010 according to the software manufacturer’s instructions, as follows:

a   When prompted for the CD key, enter the code included with your software.

b   Select Customize installation and click Next.

c   Click the Installation Options tab.

d   For Microsoft Office Outlook, Microsoft Office Word, Office Shared Features, and Office Tools, click the down-arrow and choose “Run all from My Computer.”

e   Set all except the following to Not Available: Microsoft Office Outlook, Microsoft Office Word, Office Shared Features, and Office Tools.

f    Click Install Now.

g   On the last screen of the Office 2010 installer, click Go to Office Online. Internet Explorer displays the Office Online Web site, and the installer window closes.

h   On the Office Online Web page, click the Downloads tab.

i    Download and install any available updates.

j    Close Internet Explorer.

6   On each computer, configure Outlook to connect to the corresponding student account mailbox. For example, on computer01, connect Outlook to the Student01 mailbox.

a   Click Start and choose All Programs, Microsoft Office, Microsoft Outlook 2010.

b   Click Next. Click Next again.

c   Account information should be acquired automatically from the domain. Click Next.

d   If prompted with a Security Alert about a problem with the site’s security, follow these steps to install the certificate on the student computer:

     i   Click View Certificate.

     ii   Click Install Certificate. Click Next twice.

    iii   Click Finish. Click Yes.

    iv   Click OK twice.

    v   Click Yes to close the Security Alert dialog box.

e   Click Finish.

f    In the User Name dialog box, enter a name and initials for the student. For example, in the Name box, enter Student Number ##, and in the Initials box, enter SN##, where ## is the user’s account number. Click OK.

g   In the Help Protect and Improve Microsoft Office section, select Use Recommended Settings. Click OK.

h   In the User Account Control dialog box, enter Administrator and !pass1234 and click Yes.

i    Close Microsoft Outlook.

7   Extract the student data files (included on the CD that came with this manual) to the user’s Documents folder. If you do not have that CD, download the Student Data files for the course. You can download the data directly to student machines, to a central location on your own network, or to a disk.

a   Connect to www.axzopress.com.

b   Under Downloads, click Instructor-Led Training.

c   Browse the subject categories to locate your course. Then click the course title to display a list of available downloads. (You can also access these downloads through our Catalog listings.)

d   Click the link(s) for downloading the Student Data files, and follow the instructions that appear on your screen.

8   From the instructor’s computer, send two e-mail messages to each student. Make sure to send copies of the messages to the Instructor account as well. For the first message, use the subject “Welcome to Outlook 2010” and enter a message of your choice in the Message area. For the second message, use “Your second message” as the subject and enter a message of your choice.

 

Topic B:   Frequently asked questions

There are no frequently asked questions for this course at this time.

 

Topic C:   Course notes

There are no notes for this course at this time.

 

Topic D:   Additional information

There is no additional information for this course at this time.